This pilot was clean when we walked into it and the associates greeted us. There wasn't a wait for…read morethe shower at all which was perfect timing because I wanted to be in and out. The shower was small but it was clean the toilet looked as if someone just used it. I only purchased an Apple and the associate was standing behind me as if I wasn't going to pay for it. She walked away after my transaction was complete if I was a shoplifter I wouldn't steal 1 apple it would at least be more than that. I still would recommend stopping here for a quick shower.

Just left this Pilot gas station (travel center) where my husband, son and I purchased 5 hotdogs…read more The incredibly rude pink-haired cashier asked us why we needed 5 hotdogs. My husband and I exchanged glances and he told her 2 for him and his son and 1 for me. I asked her why she asked and she replied "most people don't buy that many". I asked her why she kept track of how many hot dogs people"usually" buy and she replied "I'm not saying it's excessive but most people don't buy that many". We were in shock. This person should not be working with the public. We're talking about 5 hotdogs for 3 adults.

Stopped on our way to Nashville and left my purse by accident. Called an hour or so later and the…read morepurse had been turned in thank goodness. We stopped in on the trip back and retrieved the purse...intact. The guys were so very helpful and kind...was so refreshing to meet up with REAL customer service and "Southern" kindness. Wish more gs stations had such excellent employees.

STEER AWAY from here if you are a person of color…read more My traveler and I stopped here for gas. If you decide to use the restroom, the employees surround you like swarming bees as if you're stealing their honey. It's not a way to do business and a systemic problem of racial prejudice that needs to be shut down. Disgusting business practice overall. At the time of this review, the gas station is Shell. Drop the "S" and you have... Go here at your own risk. You have been warned.

The service was incredibly helpful here, the owner Ronnie went way out of his way to get my family…read moreout of a situation (we were stranded). We will certainly be back, and would like to acknowledge how kindly we were treated!!

It had a selection of drinks and snacks in addition to gas. Easy to get to location and parking…read more Friendly service.

I go here all the time in the morning on my way to work, usually around 5:30, and the staff is…read morefriendly and has breakfast sandwiches ready. They're Under New Management since the last review, and it's for the better. Place is great.

SO I fell into a pattern on my NYC to California trip. I stopped at a fair number of Love's Truck…read moreStops. Why? They usually had easy on and off to the freeway, they almost always had good gas prices for the area, the bathrooms were clean to spotless, the area between the pumps was nice as I had a moving van, and the long handles made cleaning the windshield easy. This particular love's fit all of those to a tee. The staff was friendly and the bathrooms were spotless. This particular one had a Subway and McDonald's attached or in proximity

I don't know why this dog park is behind the gas station, but there's literally no parking. But…read moreeven in the front area the parking is very very limited. You would think that since this is right off the freeway in a very busy location they would try to add parking spaces. The dog park was a decent size but you gotta watch out for land mines... People do not clean up after their dogs and this gas station does not maintain the park because there was poop literally everywhere... I mean everywhere was disgusting.

This Shell/Twice Daily is located on Carothers Parkway, and is a nice gas station to swing by for…read moreall your standard convenience store needs. This location is in good condition and is kept very clean, even the exterior, including the gas pump areas. The interior is good sized, well laid out and well stocked with all the goods! Being a Twice Daily, you get the extra offerings of the brand from a self serve food and drink area as well. Gas prices are competitive for the area. They are higher than you would get closer to the city or farther south, but for Franklin/Brentwood, they are standard. While I have never taken advantage of it, they do offer a car wash here too. Overall, this Shell/Twice Daily is a nice addition to the Carothers Parkway area. I pop by when I am in the immediate area, which houses a few medical professionals I see.

clean and nice pumps outside. Trash was not overflowing. Great little gas station to stop at…read more Friendly staff.

I love to stop at this gas station....seldom busy, easy tp get in&out....plus great fast(ish) food!…read moreThe service requested is always super nice. The people are good

The attendant here at around 5:50 am has no one to help and is busy cooking and prepping the…read morekitchen area. if you call her to the register to get checked out, she will cuss you and accuse you of being impatient. Then she will continue to belittle you while she checks you out. this has happened more than once. For some reason, getting the contact for the owner of this business is next to impossible. I would recommend staying away from this store especially in the early mornings.

So glad we stopped for gas here! Employees were super friendly. They let my 3 year old pick out a…read morefree donut, and I heard an employee tell a member of military in uniform their coffee was free and thanks for your service. The bathrooms are single toilets but incredibly clean!

Great place to fill up your gas tank. Location was very clean. And the staff greeted me with smiles…read moreand good morning greetings. Food and coffee both looked and smelled fresh. Bathrooms were also clean. No complaints from me!!