Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

Peter is so kind, very happy to have such a reliable guy here in Phoenixville and will be sharing…read morehis information with the neighborhood.

The customer service was incredible, and they are very professional and thorough with their work…read more It is a great value for easy fixes, and I highly recommend it!

Went above and beyond - excellent service! I would highly recommend Perrone Water Filters, true to…read morehis word!

Great response and very professional . Would recommend and use again. Reasonable pricesread more

This was one of the worst experiences I've ever had with a contractor…read more From the beginning, the owner was unreliable, disrespectful, and unprofessional. His attitude changed constantly--one minute he was friendly, and the next he became rude and argumentative. It was impossible to know how he would react. I also found that he had difficulty controlling his temper, and based on my experience, he was not honest in his dealings with me. The problems began when he accidentally broke a pipe connected to my water heater, flooding my entire utility room. Water covered the walls, floor, and appliances. Instead of accepting responsibility, he blamed the plumber who had installed the water heater seven years earlier, even though everything had been working perfectly before he arrived. He then tried to charge me $300 to repair the very pipe that he had broken. The flooding also damaged my utility room door. Because of the way he handled the situation, the door became chipped and would no longer close properly. He used a crowbar on the door and frame, leaving numerous dents in the frame as well. As a result, I now have both a damaged door and a damaged door frame. Initially, he agreed to repair or pay for the damaged door, but the following day he changed his mind. Instead, he suggested using the TDS meter he had given me as compensation. The problem is that the TDS meter was never a gift--it was part of the bonus he promised if I hired him. He claimed it cost him $130, but I later found the exact same model online for about $10. In fact, one of our children already owns the identical meter for a fish tank. That explanation simply wasn't believable. We also hired him to install a reverse osmosis system. The original agreement was to connect the system to both the kitchen faucet and the refrigerator. After completing the work, only the kitchen faucet was connected. When I asked about the refrigerator connection, I was told there would be an additional charge to complete that connection. I also discovered that the extra tubing and fittings that came with the reverse osmosis system were no longer at my house. Since I had purchased the entire system, I expected all of the unused parts to be left with me. Instead, I had to purchase replacement tubing and fittings myself in order to connect the refrigerator. He also left the work area messy. Rather than cleaning up after the installation, he left me with the debris while taking away the leftover materials. Although he may be good at selling his services, my experience with the quality of his installation work and his customer service was extremely poor. I cannot recommend this company. Paying a little more for a reputable contractor is well worth avoiding the damage, frustration, and additional expenses that I experienced. If you still decide to hire this company, I strongly recommend that you: * Verify that the contractor is properly licensed and insured. * Get every detail of the work in writing before the job begins. * Inspect the completed work carefully before making final payment. * Clarify in advance exactly what is included in the quoted price so there are no unexpected charges later. * Make sure all unused parts and leftover materials that belong to you remain with you after the installation. * Ask for references from recent customers and contact them before hiring. * Read recent customer reviews rather than relying on old marketing materials or decades-old paperwork. Based on my experience, I would never hire this company again. I also would not want anyone else to go through the same frustration, property damage, and unnecessary expense that my family experienced.

Hudson was professional and analyzed quickly 2 issues we had with our well water. 1) hard water 2)…read moretoo much iron in water to sprinkler system watering lawn. He and his team set up a water treatment system for house water and a treatment system for sprinkler system. He is always quick to respond to questions and provide salt and chemicals for the water treatment systems.

Jim did an excellent job servicing my iSpring reverse osmosis system. What set him apart was his…read moredepth of knowledge -- he didn't just perform the maintenance, he walked me through exactly what he was doing and why. I came away understanding my system far better than before. That kind of expertise is hard to find. If you have an RO system and want someone who actually knows the equipment inside and out, ask for Jim. Lastly, he quoted pricing for other work that was reasonable and affordable. Highly recommend Bowe Clean Water. I look forward to working with him again.

My water hardware was showing signs of hard water damage. So I wanted to address the problem with a…read morewater softener system. I interviewed three separate companies for the job. James came out and impressed me with the fact he was the owner of the company. As a small business owner myself, I was comfortable with him. He made a straight forward pitch for the business and his already solid reviews on Yelp sealed the deal. He came out, and installed everything quickly. No problems, no issues.

​​I contact Plumbing problem solvers , talk to Mr John and informed him that I was having a…read morebirthday party for my mother in two days , my mother was turning 99 years old . Within 24 hours they were at my home solving kitchen sink and basement drain issues . I highly recommend Plumbing problem solvers , the service was excellent , and the price was very reasonable . Thank you Alex .G

John and Joe came on short notice to repair a leaking water valve at the point where it enters the…read morehouse. To find the external water shutoff (which had become covered in grass) they ended up needing to buy a metal detector. We really appreciated the extra effort. They were responsive to our call, friendly, communicative, and reasonably priced. What more could you want?? Would recommend without hesitation!

Business never contacted me which is a self-defeating way of conducting business operations. I was…read morelooking for a good, reliable local plumber and I said that in addition to the description of the job. Disappointing.

Have used them twice. Did high quality work. They did not try to sell maintenance contracts or…read moreadditional work. This is refreshing considering all the big companies focus on selling contracts and over priced with bogus discounts.

We wanted a whole house purifier to get rid of our hard water and chlorine. We met with several…read morecompanies. We were impressed with the product from Pure Aqua and the warranty. The plumber did an amazing job. The company is easy to schedule with and leaves your home neat when they leave. I would recommend them.

From the owner: Enjoy a complimentary water analysis right at your kitchen sink! We'll test your city or well water…read morewith immediate results. Great water quality starts with knowing what's in your water. CALL US to schedule your water test today.

We woke up to a nightmare scenario on Christmas Eve morning - no water coming from my parents'…read morefaucets. My parents live out in the country (in Montgomery County) and thus aren't connected to any city water supply, with a ground water well that goes down ~235 feet. We had a Christmas Eve party planned for later that evening, followed by a big day with family on Christmas. But without any water, we were completely screwed - I thought we were going to have to call an audible and transfer everything over to my sister's house, which would be less than ideal. Moreover, we didn't know how bad the situation was - there was a drought over the summer of 2024, so we worried our well might have run dry. This had already happened to my parents ground water well back in 1984, forcing them to re-drill the well over 100 feet deeper (a major undertaking for anybody who's gone through this). Given that it was Christmas Eve, we didn't know if anybody would be available to help us; but fortunately, my Dad was able to get ahold of C.S. Garber & Sons in Douglassville, who sent a crew out to us immediately. Shawn and Aidan got to my parents' house around 9 AM, quickly diagnosed the problem, and got to work right away. They determined we had plenty of water in our well (i.e. it didn't go dry) but weren't getting any current from the well pump, which had finally stopped working after 48 years. They got their equipment setup and started pulling the old pump out, which got stuck halfway, leading us to wonder if the well had collapsed. Fortunately, with Aidan's strong frame pulling, they eventually got the pump jarred loose - most likely a large rock was in the way. They even had a brand new ¾ horsepower pump in their work truck, which is exactly what my father wanted to replace our old 1/2 horsepower pump with. Got the new pump hooked up, placed back down into the well and working in no time. They were done before noon and we had zero issues thereafter. Shawn and Aidan are real-life superstars that quite literally saved our Christmas! Can't recommend these guys enough if you're having water issues or an emergency at your house or business.

I'd been trying to get my Water Service company on the phone for two days…read more.. I called Garber and they dispatched a service truck that arrived 90 minutes after my call. They fixed the water issue and advised me how to handle in the future. Professional - Thorough - Exceptional Customer Service ! A 5 job...

After the initial installation, they have been out at least three times, and the system is still…read morenot working properly. The water comes out at only a trickle, and the TDS levels are not measuring within safe ranges. With two babies under two years old, we are extremely concerned about their health and the safety of our water supply. This situation has been very frustrating and stressful. They also never provided the warranty paperwork. The repeated service visits, ongoing issues, and lack of a functioning and safe water supply have caused significant stress, especially while caring for two babies under two and trying to work every day. At this point, we are requesting a permanent resolution. We need the system to be fully repaired and verified to be providing adequate water flow and safe TDS levels immediately. If the system cannot be repaired and brought to proper working and safety standards, we expect it to be replaced at no additional cost. We would also like the warranty paperwork provided in writing and confirmation of the steps being taken to resolve this issue.

I have used them three times now. Their customer service is unlike anything you see anymore. They…read morefix everything perfectly, are reasonable prices and they bring you gifts every time they arrive! I won't use anyone else.