Staff were very friendly when I visited the community recently. It is clear they care for their…read morepeople who live there. Very clean and newly renovated community.

Beautiful facility - Staff is warm and welcoming from your tour to moving in - Delicious food,…read moregreat amenities and the views are amazing!

A huge mispresentation of facts, poor service and bad food is my experience at Crescent Point…read more My 85 year old father was walking on his own, driving and articulate in all ways prior to him moving into Crescent Point. My family was outright lied to and today after his fall while being transported by the repairman at Crescent Point he can't walk on his own and is confined to a wheel chair. The shower never worked in his room and I complained several times to no avail. They will say anything to get you to select Crescent Point, in fact they promised to transport my dad to his girlfirend's home three times a week and they never did once. An aide yelled at him in the dining room when he was incontinent. If you have any issues they have a thousand excuses and alway circle back and will blame your family member as being confused, ect. I have several emails where I complained about the same thing and they never did anything. We were told that they have a full nursing staff, but they don't. At night there are no nurses. After my dad fell and they brought him back to his room, the nurse called me at 8 o'clock and told me that my dad was in distress and that I had to make a decision to send him to the hospital or that she was going home. FIRST TIME I HEARD that there wasn't a round the clock nursing staff. This place should be SHUT DOWN. I filing complaint with the Connecticut Department of Social Service for Elder Abuse. Fact: When you take out your loved one out at night and just bringing them back to Crescent Point it will take you a get 15 minutes to ring a bell before the aide comes back to open the door and let you in...absoulutely crazy. My Dad lost considerable weight while his at Crescent ....the food was horrible. I do not reccommend Crescent point and am moving on to litigation.

My 81 year old Mom has dementia and has lived in three different homes offering care for her needs…read more Crescent Point is by far the best and most nurturing place she has ever lived. The staff is kind, patient and really care about Mom, even on her difficult days. Expertly run by a director who is 100% tuned in to his residents' needs, Crescent Point gets 5 stars from the daughter of a sometimes-difficult memory care resident. Thank you for making a home for my Mom!

Definitely a mixed bag here. Because I've seen so many negative reviews of this place, I feel…read morecompelled to review the positive - my relative has been here nearly 20 years. She requires an enormous amount of care and is a difficult personality. Other than a period when this place was run by a psycho named Tanya, the staff has learned how to treat my relative, is enormously patient with her, and has kept her healthy, alive, and well. Zero falls. Zero infections. They call me if they find even the tiniest scrape on her. This is NO small feat given how long she has been there, and through the pandemic no less. The downside is that there is very little communication and because turnover is so high just when I will get to know that one person handles one thing, that person is gone, and I've got no update as to whom I should now contact. Voice mails and emails normally go unanswered. There are supposed to be monthly case reviews however it's very sporadic and random. I'm also supposed to get quarterly statements about her money in her account but haven't received one in ages. I also don't think the residents are EVER taken anywhere. At all. The last trip I can remember was like 10 years ago. To a Walmart. But there are very nice grounds, and the rooms are large and comfortable. Like I say, mixed bag. Could probably do better and could definitely do worse.

Harrington Court is a cheery and welcoming place. The staff is always so helpful and friendly…read more Leeanne, the staff receptionist is friendly and knowledgeable - keeps the place running!

My mother in law was in hospice in this facility. They were fabulous with her. Very caring staff…read morethat made sure she was comfortable at all times. The food was always freshly made. Sadly she passed away but the process was made easier for the family because of this facility.

I spent two weeks here recently and it was an entirely positive experience. The staff is uniformly…read morewarm and caring. They respond quickly and put the needs and comfort of their patients first. The PT folks are wonderful. I was unable to walk after 7 weeks in the hospital and they worked with me every day to get me on my feet and home. I am grateful for their hard work and dedication. I have to mention the food too which was terrific. I was very pleasantly surprised. There are choices too which was welcome. All in all, I wouldn't hesitate to stay again should I need to.

****Sabrina is a saint!! Dealing with the VA is to say the least is a challenge. I gave up hope…read moregetting our services renewed and let me tell you I don't give up easy. Sabrina fought for my house that few people would do. It would have been so much easier for her to say "there goes another client". She fought hard and won. I dread the next time we have to renew our services but I feel confident with Sabrina taking care of it. That girl needs a big raise!!!!

This agency, bar none, is the very best in the CT shoreline area. On-time employees, hard workers,…read moreand sincere in providing top notch service. Our first meeting with the Care at Home representative was informative and professional; she spoke with knowledge and ease. In the end, this agency was able to deliver their promised product: caring and pro-active care givers for your loved one. Please don't hesitate to reach out first to this agency; you will be happy you did so!

We could not have been happier with the are our mother had at Colebrook. The staff were excellent…read moreand so caring. Scott the Director and Laura the Assistant Director could not be more helpful every single time we have a question, they have an answer. It is incredible how happy everyone is who works there and the residence alike.

This place is a nightmare and deserves 0 stars. It's overpriced for the conditions, and staff they…read morehired are brats with attitude, nurses barely do their jobs, staff gets mad at the residents for interrupting their do-nothing shift, owner is delusional, absolutely 0 consideration for part-time staff, and during covid they had kitchen workers ENTER THE BEDROOMS OF RESIDENTS to deliver meals and claimed that this would "stop the spread of the virus." About 2 weeks after, every kitchen staff member got sick with covid. These people don't use their heads. Absolutely awful. If you love your elders, don't stick them in this rotting hellhole. They also forced covid vaccinations on the employees with the threat of job termination.

Essex Meadows stands out as a community that truly values both its residents and staff. The campus…read moreis beautiful, well maintained, and thoughtfully designed, but what really makes it special is the culture. There is a genuine sense of warmth, engagement, and respect throughout the community. I would highly recommend Essex Meadows as a wonderful place to live!

BEWARE; Our family's…read moreexperience with Essex Meadows; some staff had a history of repetitive bad behavior with residents - to manipulate emotions and physical well being - for staff advantage.

DO NOT GO HERE -…read more NEGLIGENT - Disgusting!! Filthy. No meds. No bath. No teeth brushing! dirty rooms. No care. Rude uncaring staff! I will never understand this!! never!!!! I asked for help from nurses, social workers, administrator and nursing director several times. Nobody cared. Run for the hills. Nobody will help your loved one. I asked for an ambulance. The staff declined! He was grey and not breathing good. I had to beg for an ambulance, which they declined. Then i called a doctor at the hospital to take my loved one back. Thank god he went back - as he was grey not breathing good, dehydrated, needed blood, fluids, antibiotics and a thoracentesis. This is true. I don't want one patient and family to go through this! have a nice holiday. I will

I had prior experience with another local rehab facility and never wanted to return to it. I…read moreselected Bayview Health Care the second time around and I don't regret it at all. I had excellent care by all staff. They are careing individuals from every RN, APRN, PT, OT and social services. Everyone worked together with me and my wife to give me the best possible outcome. They coordinated my discharge with Visiting Nurses of SECT. Those folks have also been very helpful and dedicated to making my road to full recovery easier and less confusing. If I ever need to return to a rehab facility, Bayview will be my first choice!