I visited this petrol station on Thursday 1st January 2015 at 10.45pm. Unfortunately the 'gentleman' staff member was extremely rude. It is possible that he had had a bad day or drew the short straw in having to work New Years Day however, there is never any excuse for a member of staff from any establishment to shout at a customer. I asked for the items I was looking at and was brought something completely different, after stating again what I was looking for, it was obvious that he hadn't heard me. He made no effort to look for said item, just shook his head. When I asked again, he shouted directly at me. Someone needs some customer service skills training. I for one will not be back. Poor show ESSO. read more