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    Stone Chester I MD

    3.0 (2 reviews)

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    2 years ago

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    14 years ago

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    AFC Urgent Care Roxbury Township

    AFC Urgent Care Roxbury Township

    2.4(14 reviews)
    0.3 mi

    The first time I went here in 2024 it was wonderful. Good doc, quick service and very friendly and…read morehelpful staff. Something happened in the past 6 months though. I went on a Sunday because of a worrisome insect bite. The provider was a very rude and unprofessional person. Constantly interrupted me and then blamed me for the inflamed bite, saying I caused the problem by putting alcohol on the bite-which I did only once. ONCE! They then proceeded to take a blood sample. This is day 6 and my arm is still swollen, tender and black and blue from my elbow to my wrist. I am not a person who bruises easily. AVOID THIS PLACE AT ALL COSTS! They will also text you every day after your visit appearing to be concerned and asking you to make another appointment. My GP was horrified at the care I received.

    This was the worst urgent care experience I have ever had. I have visited this facility many times…read moreand usually received decent service. However, today's visit was especially disappointing. I waited over an hour in the waiting area, even though there were no other patients in the waiting room waiting. Perhaps there was one person being seen.  When I was finally called in, the assistant took my vitals, then the doctor entered the room. She didn't introduce herself (I later learned that her name is (Bernice Monroe )and kept asking if I had been wheezing. I responded negatively, and she briefly listened to my lungs and heart--about ten seconds. She then said she would prescribe a steroid, claiming it would treat the condition if it was allergies. I questioned this, clarifying that my symptoms didn't suggest allergies, and explained I'd been experiencing a chest cough and chest pain for several days. During this, she visibly yawned, looking tired rather than disinterested. I voiced my concerns about the steroid, noting there was no reason to prescribe it. I asked if she detected signs of pneumonia or bronchitis, and she responded no, but still planned to prescribe a steroid for allergies. She said if my symptoms worsened, possibly indicating bronchitis, it would treat that too--despite my clear statements to the contrary. I also pointed out she hadn't examined my ears, nose, or throat. She rolled her eyes and said, "oh, it's one of those days," before grabbing a tongue depressor. When I asked her to wear gloves, as she had requested me to open my mouth, she threw the depressor away, declared she was done, and left. I was so shocked by this lack of care that I told the waiting people they were about to be seen by a terrible doctor. This outburst was completely unlike me. I was just so outraged. I am at a loss for words about this whole experience. I am very disappointed because this location is quite convenient for me.

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    AFC Urgent Care Roxbury Township - We got you covered @ AFC Urgent Care of Roxbury Township.

    We got you covered @ AFC Urgent Care of Roxbury Township.

    AFC Urgent Care Roxbury Township
    AFC Urgent Care Roxbury Township

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    Krithika Mullengada, MD - 66 Sunset Strip

    Krithika Mullengada, MD

    1.7(6 reviews)
    0.0 mi

    One of the reasons I don't like going to the doctors. Unprofessional and nearly unethical. Did both…read moreme and my mother a disservice. Repeatedly, they failed me as a client and as a concerned daughter. Terminated me as a patient for firmly, but respectfully advocating for myself. Then, doctor says I have to be present for my mother's appointment despite me saying she wont want me there. What do you know, she didn't want me. They still had me come. I waited nearly 30 minutes for me to have to go ask. They then say I can go home and the doctor would call. She never did. They seem to care, but in the end you're treated the opposite, like dirt. To note, I acknowledged hipaa the entire time and just wanted the doctor to be aware from me what was happening as things can get lost in translation.

    I made an appointment 2 weeks ahead of time. They were only able to offer a 15 minute visit which I…read morefound odd for a PCP. However when I showed up they said the provider was not there, and hadn't been for most of the week. No effort had been made to contact me or inform me at all. They said they must have called and left a voicemail but when I showed that no one had called or left a message, they said "well that's fine, I can reschedule you". They did not try to fit me in with someone else that day, no apologies for wasting my time, or any remorse at all. Their soonest appointment was over two weeks away. When I said I won't be rescheduling due to them not calling to cancel or apologizing, I was given an attitude and told "we're just trying to help you! but WHATEVER". Poor communication and customer service. I understand the low ratings. I can't see this clinic lasting long with this type of behavior.

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    Krithika Mullengada, MD - Patient Waiting Room

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    Patient Waiting Room

    Viju Vijaysadan

    Viju Vijaysadan

    3.3(7 reviews)
    0.0 mi

    Dr. Vijaysadan charged me for MULTIPLE services I did not receive. Communicating with his office…read moreand billing department to get it fixed has been frustrating and yielded no results. They are now sending me a bill for services that weren't received. Scrutinize your explanation of benefits because this is deliberate fraud.

    Dr V shud FIRE CONNIE! Wht n incompetent med aid. Vry RUDE 2! She gossip's abt othr patnt's…read morexperiences 2 me & laughs abt it! ! She used me to shw 20yr old NEWBIE/ l studnt how to perfm wht I ws told wud b be by Dr V. , I askd wher dr ws & she sed busy w othr patients! & whn askd wht side effects wer, she wudnt say, only sed relax & I wud b ok. She rolldup my sleve & I askd wher the IV pol ws 2 hang liquid iron. She laughed & sed, OH WE DO THINGS DIFF HERE! Thn put a syringe n2 my hand! Iron injctn vs infusion r admnstnd diffntly. Injctn n2 a muscle SLOWLY N2 ur tush. Or infusion by drip n2 hand. But she incorrectly insrtd syringe n2 my hand & newbie girl pressd iron n2 me 2 fast! Injctn must b dun SLOWLY, Connie sed zilch. & I thx God I wsnt drivin home b/c chating w recept for 15 min & then had a life altering anaphylactic episode. It was AWFUL! I thght I ws goin 2 die! Initially they sed ws it frm iron effects. Until I began to scream frm the toilet b/c of PROFUSE sweating, pain & diarrhea. The staff wlkd pass bthrm, tht hd thin walls & I herd them laughin. I ws so humiliated. Thn my lips, throat & face swelled a lot, I hd severe anaphylaxis. I scremd for 10-15 min b4 THE RECEPNIST nterd bthrm & she immedly told Dr, he gve me epi shot. I ws ther from . Frm 2pm to 8pm & at 7:30 thy call my husb. Sed nuthn bt 2 pix me up bt I hd the car, he pd 80 bux ubr! WHAT THE EFF!?

    Stone Chester I MD - physicians - Updated October 2026

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