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Stitchin'time

5.0 (1 review)

Services - Stitchin'time

Clothing alterations

Clothing mending and repair

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15 years ago

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D&L Cleaners & Shirt Laundry

D&L Cleaners & Shirt Laundry

(7 reviews)

I really like how friendly these people are. I have had them do dry cleaning and laundry where…read morethey wash and press. The clothes always look great. I feel like they treat my clothes as if they were their own. I also like how they will work with me if I need any sewing done, like hemming or buttons fixed. Most of the time I can work within their time frame. But if I need something done faster, they will try their very best to accommodate my needs. I feel I have found the best dry cleaners/laundry business in eastern Idaho.``````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````

Disgusting place! Horrible customer service. Untrained/oblivious staff. Brought in a brand new gray…read more& white comforter too big for my home washing machine for it's first wash straight out of packaging. The washing machines looked dirty so I asked the girl working if I should dare put my brand new comforter in. She said "we clean our machines everyday." I asked her about the comforters hanging in the other side of the building and she said those were for dry cleaning. The tag on my comforter says do not dry clean and do not bleach so I went ahead and picked the cleanest of the four largest washers that they had here & it came out worse than when it went in! Wish I would've followed my first instinct and turned around & left when I walked in!!! I was talking to the employee about how this came out and she said, "Umm I don't know, did you drag it on the floor?" and "Ummm I don't know maybe bleach it." I told her again I cannot bleach it and it cannot be dry cleaned & asked if they would pay to wash it again. She's said "ummmm I don't know." So I called the owner and she said "Oh, I've never heard of that happening with our washers" and "Our washing machines don't do that." She asked if I would bring it over to their skyline and Broadway location and I asked her if they would just pay to wash it again and she said "Yes." It came out worse than it did after the first wash!!! She said to add OxiClean to it with my tide. So pretty much my comforter cleaned their washing machine for them and for $12 in cleaning I got a ruined $120 comforter. If I could give them negative stars I would. I went to talk to the girl to see if I could have them send it over to the skyline location to have the owner clean it & You're not going to believe this... She said, "Well do you just want me to dry clean it for you?" SERIOUSLY!?!?! NO!!! So I didn't leave it there and left with this trashed comforter. I'm so disappointed in this place.

Stitchin'time - sewingalterations - Updated May 2026

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