Buyer Beware!!! I purchased a 2017 Porsche Cayenne this past…read moreNovember. I have only put 3400 miles on it since it was purchased. The car now needs a new motor at a cost of $6000 to $8000. While the car was still within the warranty period 3000 miles/3 months, I spoke with the service department multiple times concerning excessive oil consumption. They told me not to worry about as it is normal, and refused to check into it. I now have a useless vehicle that I paid almost $17,000.00 for. The dealership refuses to assist me in anyway.. telling its not there problem. Completely poor business ethics, and can assure you everyone I know will not be purchasing a a vehicle from this shady dealership. They told me "someone else needs to take ownership of the car?"

2 stars only because the communication was good (but was it)? However, after talking with them for…read moreover a week, they knew I was driving well over an hour to see the car, which was supposedly in great shape without any body issues, just a car with high miles. I took off work to see the car, and I showed up to a car that had rust under the paint and scratches all over the bumper. The salesmen could have been straight with me, but that wasn't the case. If these were this easy to pick out in under two minutes, what would 10 minutes prove or a couple of months? about 1 hour After I left the not-so-good review, on Google Al The salesman I dealt with sent me a nice text. It Said "Thanks for the BS (not spelled BS) Review. Happy Holidays" I wasn't going to name names, but if you still wish to deal with them please try to avoid Al. The funny thing is he didn't deny what I left in the review he just didn't like the truth. Hopefully, he has a better co-worker, you can talk to.

Brought my son in to look at purchasing a vehicle for him. Once again, I couldn't ask for a better…read moresalesman than Ben. Very patient and helpful. He answered all my son's question. Love how Ben is very knowledgeable. No reason to shop anywhere else

The list price is a lie for all used vehicles. Each used vehicle includes pre-installed products…read morethat you will not be advised of until much later in the process. I was told that LoJack, paint protection and some other stuff was put in and could not be removed (after the test drive). Yet shockingly, this 2016 vehicle had a broken side mirror, broken tail light, broken gas cap, and several broken caps and hinges on the interior. The floor was covered in Cheeto crumbs and there were gross greasy fingerprints all over the interior. It looked like it was just used for a family Disney trip and not cleaned. Yet, all of that was ignored in lieu of these ridiculous add ons. I had to ask the sales manager 4 times about the vehicle's accident history before I could get an answer. Just an overall appalling experience. I left and I'm so happy I did.

Understaffed 24/7, if your not the first few people in the morning to get your car in your waiting…read morethe next few hours even for something as simple as a oil change(took 20 minutes of my time after i left) i shouldnt have been waiting 45minutes to not even get my car took in yet. and when i go to get checked out because i had other stuff that i had to go get done, they falsely updated the service record into the system even though nothing had been done messing up the mileage and it hit my car for a potential mileage rollback thanks now itll be harder to sell in the future

I brought my F350 Diesel Super Duty in for service while hauling a fifth wheel from Phoenix. I was…read moreable to get an appointment for the next day. Upon arrival Mark, the service advisor, was friendly and offered cost saving alternatives for the service. Caleb, the technician/mechanic was super friendly and provided outstanding service. The waiting area was clean, a bit cramped but comfortable.

Loyal Kenny Ross Subaru Customer!…read more I've bought my car and purchased my wife's leased car from Kenny Ross. Great employees throughout. Salesman to service! Service has been great prices with great deals and authentic Subaru parts. People wonder why they always have car trouble, but they go for the cheapest fix from mechanics that couldn't possibly know the nuances of every manufacturer. Kenny Ross Subaru has been and will be dealer of choice!

Our family was on our way through Pennsylvania from Maryland to Ohio to be with family over our…read morespring break. When our Outback kicked out on the Penn Turnpike and we called Kenny Ross, Steve took incredible car of us and our car. We left our Outback on Friday afternoon before Easter, drove the complementary loaner car they for provided us to Cleveland so we wouldn't miss time with family we don't see enough, and by Monday morning they had diagnosed and fixed the problem in time for us to get home for the kids' school the next day (the parents were happier than the kids about that). He turned what could have been a family reunion killer into an example of how good people can be to each other. Thanks to Steve, and Kenny Ross Subaru, it was the smoothest problem we've ever had.

Very Poor Service. Rae Anne Morris is the worst person to deal with. This company sold me a 2012…read moreFord F350 truck in Nov 2022; in July 2023, it started having problems. In November 2023, I had it towed to a local shop, and they determined the engine had failed. Rae Anne Morris told me she would help me resolve this and would also send me a loaner vehicle in the meantime until my truck got fixed. Also, agreeing that this truck should have never been sold to me. ( well the loaner never happened). She also mentioned that the vehicle they sold me had a warranty that would cover my engine repair. After 5 months of waiting for an answer with no truck and very little communication from Renee, The warranty company told me that my claim would not be covered since this was a pre-existing condition and the dealership should never have sold me a bad vehicle. Please do not trust this dealership.

I have never run into such blatant in your face fraud. The first sales guy was Tony. I asked Tony a…read morefew questions and I could see over the phone he was squirming for an answer. So next I got Gary Bac, General Manager on the line. There is a button to the side of the advertised vehicle that says "E-Price" So I figured this overly priced $23K+ car might actually be a little cheaper if I just push the button. So I pressed the button. Instead I got an email for some nonsense enhancements I could apparently add to the vehicle for approximately $1900. I laughed. When I mentioned it to Tony he couldn't answer the question and that is why he passed me off to Gary. So Gary and I had the usual conversation for a used car dealer...while i was looking for a little lower price and he assured me this was as low as they could go. But actually Gary and Kenny Ross Ford were going to go much, much lower. Virtually criminal!! As I hummed and hawed over the 400 mile trip (each way) to Pittsburgh, we had very little additional conversations while Gary tried to get me a loan. Finally he notified me that I had only one approval and the payment was $679 a month at 21% interest. I balked at such a gouging. I also asked him for an invoice type document that broke everything down. Apparently unbeknownst to me, he had slipped in such a document, while I was thinking it was just the laughable response they gave me to having pushed the "E-Price" button. This document was actually the breakdown of what I was being charged. The car that was originally advertised at $23, 903 was now $26,447 before usual fees. I questioned them about the discrepancy and the response was also fraudulently conceived from the beginning. After checking for other negative reviews I was not the only victim in similar shock of their corrupt practice. The exact same thing over and over. The sale price they listed on the document was called "Market Value Selling Price" which means some fictitious value of appraisal BEFORE they supposedly had just lowered the price. Now that was a complete lie since I apparently called about the car immediately after they listed it and they hadn't even posted any pictures yet. The ad never said reduced price at all. The price they had written down on the document I received was not the advertised $23,903. And this fraudulent amount was going to be the basis for calculating the taxes to follow as well. Then they also added the $1900+ for their added features because they already had installed them into the car and I could not decline them trashing this otherwise low-mileage ALL Factory Ford car. So now the phony $24,500 became $26,447. By the time their Doc Fee and "Non Tax Fee" and PA sales tax fee was added, the price of the car was $29,197.94. These guys are a fraud. They say they add these additional devices to every single used car...whether you want it or not. But yet they don't bother to add the cost to the advertised price of the vehicle until check out time. It is supposed to be the surprise..."E-Price"! I told them what they could do with their car and that I was contacting the PA Attorney General's Office for such a charade of deception. There was more to mention about the intentionally deceptive demeanor of the sales rep which only made me more suspicious. I was suppose to travel a week ago but postponed it until I understood why it all seemed fishy. So I thankfully decided not to rush it. I told them if they wanted to sell me the 2018 Taurus Limited at the price of $23,903 that they had advertised (+ fees), I would buy it. They refused!!! Yes...cc: to PA Attorney General's Office... Zero is the only real score

This is my first experience with Riverview GMC/Chevrolet and my first Chevrolet I have owned since…read more1985. I visited dealer and had inspection and emissions completed on m 2023 Chevrolet Equinox. My service advisor was Tina. She could have been more friendly to me. I had stopped to introduce myself last week before bringing my car in for the inspection and she gave me a tour of the dealership which was above and beyond as far as customer service. I was impressed by her friendliness and assistance in getting my service completed. I also had time while my car was being inspected and browsed throughout the showroom. Each of the sales people I had spoken with were truly nice people and made you feel welcome. I will most definately come back to Riverview Chevrolet for all of my future car needs and work with Tina. Tremendous Experience

I purchased my vehicle from riverview two years ago. I went for my free inspection this morning and…read moreI was told that my vehicle would not pass because of a left front strut and an exhaust valve cover. this didn't make sense to me because I had just had the starter replaced 3 weeks ago and the mechanic told me the exhaust valve cover was a slight issue but would definitely pass inspection. the cost to fix it was $1100 and they kindly told me I could apply for a gmc credit card and get $250 off this price. I told them no and immediately took the car to another shop. the car passed inspection in less than an hour without any issues! apparently the free inspection is offered so the service department can fleece you when you get there. I will be reporting this to Penn dot and the PA attorney general.

Susan F. is absolutely the best. I've purchased 8 cars in the last 9 years from a few different car…read moredealers and this was the best experience I've ever had. Susan was wonderful!

I recently tried to purchase a car from Kenny Ross Mazda and the communication with the sales team…read morewas horrendous. Then when I found a vehicle at another Mazda dealer an hour away they asked if I could wait until the middle of July to purchase a vehicle and then it has been radio silent ever since. Needless to say I went elsewhere I probably won't purchase another vehicle from Kenny Ross.

Horrible Dealership canceled my gap insurance after I purchased my vehicle and kept the money…read more MAIL ME MY $1,200

Cancelled a warranty a month ago . Still waiting for them to send the check to my financial…read moreinstitution for my van . No one will return a phone call or email.

Yesterday I needed notary work done asap but was tied up at work. The owner went out of her way to…read morecome and meet me at my office do I could have this doc back to my bank. I highly suggest using them for notary work. They also handle vehicle registrations and driver license renewals.

From the owner: Friendly and affordable walk-in notary and titling services. Mobile notary services and 24hr notary…read moreavailability by appointment.