This was the easiest place to be able to look at a car and not feel pressured into anything at all…read more Ayden our salesmen was absolutely amazing and remained helpful, responsible, and respectful the entire time and took his time to explain to us stuff with the process and answered all our questions perfectly, and his manager Doug was extremely helpful in the end with wrapping stuff up and handling calling banks and getting us an amazing deal. I did in fact get my car and it runs absolutely amazing with 0 issues, it was clean when I had very first initially got into it to test drive it, and when I had picked it up to take home with me, if I had to tell anyone where to buy a first car, second car, or even third, I'd refer them here, everyone was amazing!

I recently purchased a used vehicle from aunt pennys value vehicles . Concerning certain…read moreprotection packages that may be attached to the price of the vehicle . The purchase of a car is a negotiation . The dealer corporation sets the add ons . In the end, if the salesman was professional , your payments were what u were prepared to pay and you are happy with the vehicle; all is well . Ps , I'm glad I agreed to the protection packages , I ended up needing them after All !!!!!

I can't say enough, they went above and beyond. Curt Greek (salesman) was fantastic! I filled out…read morethe inquire and credit app online. He contacted me the next day and got to work right away. No need to negotiate pricing. We got a great deal with the Honda Family discount program. We communicated via text and email. Once we got to the dealership we just had to sign and drive. They even pulled our vehichle and our new 2025 Honda Odyssey Elite into the showroom, so we didn't have to take our newborn into the cold. I would highly recommend this dealership and they have a new customer for future business.

I brought my Ridgeline in for recall work. They were ready for me at the time of my appointment…read more I went in the showroom and the salesman remembered my name from a few weeks back. They have a courtesy van that shuttled me to Barnes and Noble. The work was completed in a reasonable amount of time. I'm impressed. When I'm ready for another Honda, I'll be back.

My daughter bought a 2000 Kia Optima the end of September 2024. The finance person sold us an…read moreextended warranty from the "reliable" company they use called EasyCare. I had to fully purchase the warranty up front, which I did for 5 years. Within 2 months lights came on in the vehicle and my daughter took it to a Kia dealer where she was in college. The dealer told her that there was zero oil in the vehicle which is very strange and performed an oil change. We contacted Cochran about the issue and they refused to fix the issue or take a look at the vehicle. We continued to monitor the oil and got regular oil changes as required by the warranty company. In August of 2025, as my daughter was on her way back to college, her car started smoking and we had to take it to have it assessed. The bill to fix the oil issue then had moved to an issue with the engine. We submitted the bill to the warranty company and they would not cover it after repeatedly submitting oil change receipts with details. It didn't matter that we changed the oil according to their requirements they still denied the claim stating that the prior owner likely did not change it according to their requirements. I had to pay over $4k out of pocket in less than a year to have the engine replaced. At that time, I opted to cancel the extended warranty after learning from that dealership that Easycare rarely accepts claims, she had battled them on many occasions and rarely has good news for customers on their claims. I called Cochran and worked with Mike the finance person on my warranty cancelation. I explained to him that I paid in full for it and that the refund for the balance of the warranty should go directly to me, not to the balance of the car loan that is in my daughter's name. He explained that it would take up to 90 days for the refund. I called and followed up a few times and he told me it was in process. After 3 months, he stopped following up with me. I found out that the refund was put into my daughter's balance of her car loan instead of sent to me. I am owed an explanation - not only did I pay in full up front for this warranty, they would not fix an issue that arose within 2 months of having the vehicle, the warranty company would not accept the claim, so I'm out a lot of money to have it fixed and then on canceling the warranty, they did not refund me - they refunded my daughter by taking it from the balance of her loan. To boot, nobody at Cochran Mazda is providing me with any explanation of why this happened and why they are not responding to my emails or calls over the last 5 months. I've emailed and called Mike asking for an explanation, given him plenty of time to get back to me. I've called the other finance manager Tony - but his voicemail inbox is full. I've messaged them on their website and was told someone would get back to me ASAP - have not heard from anyone.

This dealership performed a routine maintenance on my 2021 Mazda. I was given a loaner to drive…read morewhile the service was performed. The loaner car was dirty and had very little gas in it. When I returned to the dealership to pick up my vehicle and return the loaner, no one greeted me. I approached the manager who was seated at his desk. He told me he would be with me momentarily. I waited while several Mazda employees came in and out of the showroom. I was never acknowledged. I am waiting still as I type this review. Wretched customer service.

Had to take car in for its annual emissions and safety sticker test to appease the gods but my…read moredaughter had it at school so we had to schedule way out on the calendar for her T'giving break. We remembered the appointment an hour after the store had closed and now found we had only a few days left before: A. She went back with the car B. Its emissions and safety would have expired (the gods would not be happy). We called and they said they got a lot of these "college delinquents" and they actually got us in on short notice (probably that whole last day of Break was reserved for folks like us). Thanks Mike Camlin Team

Called hoping to set up an appointment for an inspection. Got routed to their answering machine and…read morenot surprisingly, they never returned my call. I don't think they make enough money on inspections to make it a priority.

I purchased a 2015 Kia Soul from here today...This was the best experience I have had in a very…read morelong time..My sales man was JP..he is the most kind gentleman .. He was very informative on everything ..Took his time with me,and made sure I understood everything ...It was a JOY to deal with him and Corey..They are really AWESOME guys..I'm glad i found them Annamae M.

My wife and I just purchased a good used Jeep from Choice Auto Sales. We couldn't be happier with…read morethe deal, the financing, and the preparation of our car. I've already recommended them to several friends. Look up JP. You definitely won't regret it!!!

Sue Williams and the team made for the best car buying experience I've ever had. 2 hours and we…read morewere off the lot with a beautiful new car. Not once did they pressure us to out spend our budget, they made us a great offer and they are the highest caliber professionals you will ever meet in a car dealership. If you don't buy from them than you are losing out. I absolutely loathe buying a car but after going there they have a customer for life. Don't bother with all the big name dealers, go here and be treated like family and actually feel appreciated as a customer. Is there a 10 star rating because 5 is only half as good as this place deserves.

My husband and I bought a Dodge Durango from rotolos last week and we couldn't be happier with the…read morecar and the service we have received. The general manager was more than happy to work with us with our trade and he made us feel like we got the best deal that we could. We went several places for offers on our vehicle and rotolos was the best. We felt very comfortable with their staff. We opted to get the rust protection etc and those services required rotolos to keep the car for a day. They not only called me the next day to schedule the time but offered me a loaner vehicle to drive so I wouldn't sit there all day. I would recommend to everyone that you check out the selection at rotolos. Their prices are fair and there service is wonderful.

This was the most pleasant car-buying experience of my life! This is a small, family-owned…read moredealership. I dealt directly with the owners, and I can tell you they take a lot of pride in providing personalized service to meet your car-buying needs. I was able to drive away in a late-model foreign car, with a decent warranty and reasonable payments. I was going to pay cash for an older car, but I am glad I called Tregembo. If you are in the market for a reliable and attractive used car with flexible finance options, this is the place.

DO NOT BUY OR DO BUSINESS WITH THIS DEALERSHIP…read more On April 11, 2023 I purchased a vehicle from the dealership. Two months later the engine blew. The dealership took no accountability or responsibility and was very dismissiv and washed thier hands with you as a custome. They bait you in to get your money. it once you leave the lot. that same friendly attitude is out the window. They have warranties that only cover certain parts of the car and you will still have to come outta pocket thousands of dollars. Do not make the same mistake I did.

Well considering it is the closest dealership to me, they do a marvelous job with my Clubman. Easy…read moreto set an appointment, easy to find, and the staff is stellar.

Mini of Pittsburgh used to have excellent service: both sales and service. We've bought 2 cars from…read morethem and for 13 years service was stellar. They contacted us when service was due, the people knew us and are car and when we picked it up it was cleaned and always worked perfectly. But then they grew. And the grew and everything changed. Notifications for service stopped arriving, people left and now when we drop our car off, we see a new person each time who asks "what would you like done to your car?" Now WE must tell THEM what we'd like done--expertise has been delegated to us to decide. Today, when trying to schedule a service the person on the phone took umbrage at my complaint about service and simply hung up on me. Needless to say, we won't be buying another car from this company. When growth causes a decline in service, customers of almost 20 years like us, will leave. Unless Pittsburgh becomes a much larger city, eventually that is bound to adversely affect business.