My family has been coming to StillWater Resort for many years now and I have to say we've always thought highly of it. Until this year. We couldn't get a reservation this year due to the lateness of our planning but still wanted to rent a boat from their marina. We were told "no problem!" On the phone and got the boat booked. Drove 4 hours from our home for the purpose of some fun on the lake in our rented boat and were told they could not rent to us because we were not staying on their resort. Now, if this is the policy, that is fine, rules are rules. But the fact that we were never ever told this and then rudely rejected upon arrival is extremely disappointing a quite frankly an outrage. It ruined our trip and made us very angry, especially the fact that the resort didn't seem to care at all that this was their fault with lack of communication and didn't try and give us an apology or anything to make up for it. Safe to say, we will never be returning to StillWater and I hope this review will help them improve upon their customer service and communication skills. read more