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    Office space rental

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    16 days ago

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    Ask the Community - Stillroom

    Regus New York Tarrytown

    Regus New York Tarrytown

    (4 reviews)

    I have been a customer of Regus for some time now, I have never had any issues with this company. I…read morecan request meeting rooms in multiple locations in nyc and is always clean and comfortable. Since I've been in Tarrytown Sharon has been a gem. Everyday I see her she's always polite and helpful. If I have an issue I can get it resolved usually in a couple of hours and always with a smile. Sharon has never billed me for services that I didn't ask for and always gives me an explanation of my lease agreement. I have read some of the reviews and I don't know what the issues were but the workers of Regus has always been spectacular. Maybe some people should try to treat people the way they expect to be treated???? I will continue to use this location for all my work/Companies needs. Thanks Sharon you're the BEST!!!!

    Tarrytown NY Location - When I originally signed up, all was wonderful. Sharon gave me a tour of…read morethe place, explained all the logistics and more so, I was very pleased. As time went on, she became very unprofessional. Originally, I was told that I would not get billed for mail forwarding and, that my bill was due on the 15th of each month. Needless to say, I have never been billed on the 15th and I have been billed for mail forwarding every month. When I asked Sharon, she said that I need to call customer service myself to request a refund every month. It was thankfully corrected recently (after 1 year of dealing with Sharon) by her Manager Kinna who is curteous, professional and extremely helpful. My bill is generated different days of the month with different amounts. The amount doubles and on occasion tripples and my account gets blocked so I am not able to book an office. When I inquire, Sharon is not at all helpful. She gets loud and abnoxious with me, talks about my account in the open with people walking by and, attempts to humiliate and belittle me. I don't know why a big company like Regus has an untrained, rude person on the front line dealing with Small Business & commercial clients. I was a Corporate team leader for many years, it is clear to me that Sharon needs customer service training.

    Stillroom - sharedofficespaces - Updated August 2026

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