Honestly, I can't say enough about how much we have enjoyed working with Nick. Nick has…read moreconsistently gone above and beyond expectations, always available, promptly returns phone calls, and gives excellent advice. He does more than what I would have ever expected from a "Financial Adviser". When Nick heard of my husband's passing he was one of the first to reach out, "Anything I can do for you, on any level, I'm here for you." Really? Who does that? And with every ounce of sincerity; he cares for more than my investments. I would STRONGLY recommend Center Street Wealth Strategies!!! Terri

Disrespect and threatening to tear up the files of a disabled individual. While questioning an…read moreaddendum I was told by Heather she would just shred my files. Agressive and angry staff, at least in Allen Park.

ATS Advisors has been my go-to tax service since I began working back in 2017. They're thorough,…read moreefficient, and have always had my best interest at heart.

@Jerad Kinney at Academy Mortgage was wonderful to work with. Small town service with large…read morecorporation support made me feel I was a customer not a number in the system. The thriftiness of overall process was like no other. This is my third home purchase in my life and Academy stands apart from my previous experiences. First, my loan officer made sure to give me a heads up of all the documents needed to make sure the approval process was more timely and painless. Additionally, the inter-workings of the office staff made sure to be in prompt contact when documents were required. Furthermore, their assistance to suggest correction of outdated documents from my wife and I gave me the piece of mind that nothing would be held and closing would stay on schedule. Nice job Academy! Oh, and your smart phone app is very useful too!

I worked very closely with Stephen Marrs from Academy Mortgage as my mortgage lender agent. Her was…read morevery thorough and took a great amount of time to explain every aspect of my loan costs. He also provided me with different options for loan amounts and helped me make the best choice of my loan amount based on my finances. He was always quick to get back to me regarding any questions or queries I had throughout the process. Being a potential first time home owner, I was not very knowledgeable about the process of home buying, but Stephen was very patient with me throughout the process and explained things to me to the point that I was very satisfied with all his answers, which in turn made me feel very confident about the whole loan application from the beginning to the end. Stephen also followed up with me on closing day to make sure everything went smoothly. I would highly recommend Stephen to anyone who is looking for an agent who is patient, thorough and will walk you through each step of the loan application till approval and more! :)

So unprofessional and disorganized. So here is the backstory. My sons dad (ex) and I refinanced our…read morecondo through bay equity home loans. We were never married so we did two separate applications and I was listed as the co borrower. The notary came to our house and we signed everything. Fairly easy closing process. Fast forward to now, and I'm trying to make my first mortgage payment through them. I am registering as a new user and it asks two simple questions-my social & loan number. I input the information and it does not allow me access. I call into the customer service reps and they said on their recorded line that I am NOT on the loan and they can't give me any information pertaining to the loan . I am explaining to the rep that I have all the signed documents in front of me so I have no idea how I am not listed anywhere on their end. I had a valid reason to be confused because every mortgage statement, online access, etc. is only listed under my ex's name. The customer service rep said that I needed to reach out to my lender directly, and that only my lender could put me on the loan. I reach out to my realtor who always gets ahold of the lender for me because it takes him forever to reply. Adam was so unprofessional and disrespectful towards me. I was only doing what THEIR service reps instructed me to do and he was of no help. He sarcastically said that I am "unfortunately going to have to reach out to my ex for 5 min to get him call in" so my ex calls in and they also tell him that I am not listed on the loan. Through all of the confusion (which was not my fault) considering I'm just trying to pay my mortgage, I should have been treated with compassion and professionalism , but instead I was told he "needed to check in to see if all the info I was putting into their software was correct" as if I'm incompetent and incapable of solving the issue on my own. Would never recommend, well unless you like being treated like you're nothing! I understand that it's not typical to refinance with an ex , but I needed his income to qualify, Adam did help me realize that. Clearly, I'm lower income. I believe in being 100% honest and transparent with reviews, and admit where I might have been hard to deal with , but this was terrible. His loan processor Danielle couldn't find paperwork we had submitted. What a mess. Never again.

Adam and his team are great! They make it easy. They put together a fast close for us and helped…read moreus buy our dream house in Arizona. I can say enough good things about this group, professional, dedicated, great follow up, and even better follow through. Shane S

The best agency! Lowest prices and very friendly! I've been a customer for years! if you want a…read morequick response and honest answers look no further!

John Loveland is a great financial advisor. He is doing well with our investments, has a great…read morepersonality, and cares about his clients. He is down to earth and realistic. We really feel like we have a great ally in John.

I am a long time client of Hylant and its predecessor companies but I am very disappointed in them…read moreto the extent that I am considering moving my insurance business. In 2/25/24 I purchased a new car and called to have it insured. The phone message stated that the office was closed due to an out-of-office corporate event; there was NO number to call in an emergency or if you had to reach someone in their absence. Although the dealer said I was covered due to the policy on my current vehicle, what if this was a first car and I had no other insurance? Then I would have been unable to do the transaction. What if there was a catastrophe eg a fire, I had NO way to get in touch with Hylant. Then following week, when finally the office was OPEN, we complained to the person handling our account who was unapologetic and despite requesting it, we never received a call from anyone higher up regarding this inexcusable way of handing their customers. Before anyone considers doing business with Hylant, I would think long and hard. Certainly you can do better than what we experienced. In today's world, all businesses need to be reachable.

My agent, Donna Stempien, is wonderful! While having an issue booking an appointment to get my…read morewindshield replaced she was able to resolve the issue so I could get back to work and apologized that I did not receive the service I should have as a Platinum member. She reflects what true "Customer Service" should be but so often falls short of.

Chris Peterson is the epitome of professionalism and outstanding customer service. He goes above…read moreand beyond when it comes to ensuring customer satisfaction. I would recommend him to anyone with mortgage needs. In a landscape overflowing with careless, apathetic people, it is refreshing to deal with someone who cares about each and every customer and their mortgage experience. You definitely will be glad you chose him.