We had been loyal customers for more than 15 years. Service was always good, even if a bit pricey. Scott & Debbi were always pleasant. The wait area is (I assume) still filthy so they loose 2 stars for being worried about your clothes getting stained while waiting for your repairs. Also - and most important reason we stopped going there for service repairs - I don't recommend buying a used car from them. Scott has certificates stating he's a Master Mechanic on the walls, but when you complain of a problem with a car he sold you he suddenly has "no way of knowing about it when he bought it." They also play on "favors" from knowledgeable customers with PC Repair experience and offer an Oil change instead of cold hard cash for immediate attention to 24 hour Virus removal from their work PC! It's pretty much all about the money with this company - either making it off of your repairs, or saving it for their repairs. read more