I dropped 7 items off in May of 2025 and have still not received the entirety of my items back. I…read morewas never called to come pick them up and when I would go to pick them up I was either met with them "not being ready yet" ( for up to 3 months post drop off) or the whole office being shut down. That is until August when I went for my last time to find a note on the door saying that they have permanently closed and I had still never received my items so I left a note on the door that was never followed up on. I would like a service member to reach out to me so that I can identify my items and get back what was mine. I am extremely unhappy with my experience.

The place assured us they would starch the things we wanted starched. That didn't happen…read more And it's too far from home compared to other places, so we'll just keep getting our clothes done elsewhere.

I've been coming here for YEARS so I think I'm qualified to leave a thorough assessment. First off,…read morelet me say this: Quite a few of the negative reviews are from people who are salty because Shamrock wasn't accepting new customers. Are you serious? Do you also get upset when doctor's offices don't accept new patients? ‍ This isn't a restaurant turning down a potential customer or a grocery store telling ya you're not allowed. Believe it or not, there are some businesses that have their own procedures when it comes to accepting new clientele. Get over it. People and their sense of entitlement. Now, to their service. I always walk-in which means I haven't used the drive-thru before so I can't give a knowledgeable opinion on that but their staff has always been great to me. Like any business, some employees have more personality than others but none of them have ever been mean or unkind to me. Not only that but my clothes are always cleaned to a "T" and done precisely the way I requested. I just brought in a very bright blue blazer that I managed to spill some grease on. They completely eradicated the stains. No lost buttons or shrinkage with any of my items. If Shamrock is accepting new customers, which you can always call beforehand to find out, then they are most definitely going to get your clothes clean.

Extremely disappointed with the service at Shamrock Cleaners. I left an item with them for…read moreapproximately a month and repeatedly received text messages stating that it was ready for pickup. However, every time we arrived, we were told the item was actually not ready because it "wasn't up to their standards." We were then promised it would be completed the following week, only to continue getting the runaround. As of today, after all this time and inconvenience, we were simply told to come pick up the item and that we would be refunded. The lack of communication, wasted trips, and failure to complete the service after an entire month was incredibly frustrating and unprofessional. I would not recommend this business based on our experience.

We went here to preserve our friend's wedding dress as a gift. The 1st box they gave us wasn't…read moreproperly sealed all the way so we took it back and explained the situation. They took excellent care of us and put the dress in a brand new box for us. They showed us the box and made sure everything looked good to go before they handed it back to us. Custom Care Dry Cleaning displays top notch service at a great price! I highly recommend this place!!

Pricey dry cleaning, and that's fine for a great product and service, but not so great for average…read moredry cleaning. My extremely negative experience relates to someone liking my stuff and trying to make it theirs. If you have no choice but to use them, never pay, grab your things and leave. ALWAYS check to make sure they have actually given back all your items, even if they assure you it's all there. CHECK IT YOURSELF! Never know what article of clothing someone there likes of yours and try's their best to separate it from you. Again, if you have to use them, make sure they give you all your items before leaving, never accept them saying it's all there, you gotta check for yourself.

Big Bend concierge provide me with exceptional service with simplicity and convenience. The staff…read moreis well-trained and experience. Big Bend concierge offers a wide range of services and will accommodate and maximize your budget. The driver (Tony) provided transportation services and treated me like royalty. Cecil

From the owner: The number one Concierge business in the area read more

I've used this cleaners before so I didn't think I would have any issues. I had a military sorority…read moreconference to attend last Thursday. I had taken about 10 outfits to be clean. I was scheduled to open up on Saturday and we had to be in all-black attire. I woke up Saturday morning knowing what outfit I would be wearing. I unzipped my pantsuit only to be in disbelief. initiall, I thought it was just a minor problem and that I could wipe off the white stain. Undortunately, it wasn't that easy and my clothing was messed up. I had only worn that outfit once or twice. I called the Cleaners Saturday afternoon to inform them. I was told to bring it in for the manager to see if he could do something. I took the garment in on Monday and here it is Wednesday and I'm still awaiting patiently.

These have to be the worst Cleaners on the planet. They misplaced clothes. They seem like they…read morenever really cleaned the clothes or pressed them correctly most of the time; no one is available. They always leave notes saying they will be back @ a specific time but never do.

Barely acceptable. The price is reasonable compared to other laundromats. For the smallest…read moremachines, it's $2.50 or $2.75 for a wash, $4.00 for bigger machines. Quarters only. 5 minutes drying for $0.25. This time we chose to do the laundry ourselves rather than use the drop-off service. The machines are ancient and are stained and encrusted with mineral deposits. I did not take any pictures of the machines, but some of them were pretty awful. There are many dryers with mysterious loads of laundry in them all bagged up. We got our laundry done and out of there as quickly as possible. Will find another laundromat next time we are in Tallahassee.

I tried this place for wash and fold. I was in town for about a week and a half at this point and…read moredropped off $13 worth of wash and fold. I drop items off around 4 PM and they were washed folded and ready for me to pick up before noon the next day. This is not a fancy place, I don't know what type of detergent they used. There was not a lot of discussion, but they did exactly what I expected. They washed and folded my clothes.