Wow! could not have had better service. Called and within an hour I had a used dryer installed…read more My dryer wasn't running, he diagnosed that the motor was out. I could wait for a part or buy a used one. And yes, my new to me dryer was installed. Great Service!

Am i the first to write a bad review? I hate leaving bad reviews, but i feel like i need to share…read moremy experience. I called in to schedule a time for them to come look at my washer as it was not working. He came 5/30/22 and told me that i needed a new washer motor. He told me i just needed to pay for the part at that moment so he could order it. The part was $213. No big deal, i cut him a check and he told me he would call me when it came in. He called me on 7/9/22 (10 days later) and told me the part came in and asked if he could swing by around 1pm. He came over put the new part in and turns out that did not fix the problem. He told me that my door lock wasn't locking, and that he thinks that will fix the issue. He could tell i was frustrated that it didnt fix the issue and that he will order the part at no cost to me and give me a call when it comes in. Which was awesome to hear. 8 days goes by and i still haven't heard from him. Its now 7/17/22 and i call him to get an update. He answers and said he thinks the part came in but he was not at the shop so he said he'd call me when he got over there to double check. The whole day goes by and i didn't hear back. The weekend passes and I call him again Monday 7/20/22 and he lets me know that he has my part in, but he was all booked up for that day and asked if he could come tomorrow around 11. (now 23 days without a washer) He comes over Tuesday 7/21/22 and starts putting the new door lock in the washer. He has success with getting it started and working properly. He then proceeds to tell me that all i owe him is $126. I kindly reminded him that when he was over last time that he said he would order the part and put it in at no cost to me, and he replies "oh yea i did say that." and then says that he didnt think the part was going to be as expensive as it was. He then asked me if i could pay for $80 of it to cover the part. I said F it and told him okay, i'll write a check. (which i don't think i should have paid for after he told me he wasn't going to charge me for it in the first place) but i did. After i paid him he never filled out a reciept for me, like he did the first time when he ordered the motor, so that was a bummer. It makes me question if my washer even needed a new motor to begin with, as my washer turned on and wanted to start a cycle but it had a clicking sound like it couldn't go. Which could of just been because the door wasn't locking. (so did i waste $213 on a motor that didn't even need to be fixed? i guess i'll never know) But hey, at least my washer is working now. I can't say that i'd recommend this repair shop to anyone as he was very inconsistant with getting back to me and keeping me informed. And also going back on his word when stating he'd order the door lock at no cost to me then making me pay for it in the end. I will not be using Alaskan Appliance and Repair again, and hope that others don't get the service i recieved. As a mother of two kids and a family of 4, being without a washer for 23 days was not what we were expecting.

I'm really disappointed in my experience with Paragon. I made calls to various plumbers in the Mat…read moreSu area for pricing information prior to scheduling service and I feel like they weren't very transparent or honest with the pricing information that they gave me prior to me making the decision to use them. We had requested the removal of our reverse osmosis unit and to convert our dual drain sink to a single drain: Since we were getting new countertops and a new sink placed, they recommended the removal of the reverse osmosis and prep for the drain work in the first call out. For the second call out after the countertops and sink were installed I was told they wouldn't charge me for the call out fee and instead charge the hourly rate of $180 - sure, great. That's basically the standard pricing information I got by calling around. My main issue is that once the second call out was finished, I was charged $490.00 for 1.5 of work and materials. I was confused since the $180 hourly rate for even 2 hours of work was $360. They then informed me that since the previous job he was at was an hour away from me I was responsible for paying for his time to drive to my house? Not only that, the plumber told the manager that he was at my home for an hour and 45 minutes, which wasn't true. I have a ring doorbell that shows him arriving exactly at 1PM and walking out of my door at 2:33PM - which 5/10 minutes prior to that he was standing in my entry way collecting payment and discussing the pricing with me. In total we spent $730 on a job that took (collectively) 2.5 hours and only $35 of that total was for materials for the pipe and attachments/fittings under the sink. I'm no expert in plumbing but I've since discussed this with a number of people who are pretty shocked at the amount of money we had to pay for what is considered a relatively simple project. After speaking with Phillip he explained everything to me, which I appreciated, and offered to refund us $100 If that would "make me happy." I declined the refund because he made it seem like I was the only customer to call with this complaint. It really isn't even about the money, it is really about integrity and transparency. Had I known I had to pay for the plumbers time from driving point A to point B (regardless of how far away) I wouldn't have felt so blindsided by that cost. Also, the additional 15 minutes the plumber said he was there when he actually wasn't was really just a flat out lie. Long story, long: No, I won't be using them again and I don't recommend using them either.

Paragon Mechanical and their plumber Matt did an excellent job on our shower and tub install! When…read morewe had an issue getting anyone else to come out, Paragon Mechanical was able to do it within a day. We were so pleased that the job was done so fast and efficiently, and we really trusted Matt's advice and expertise. Thank you again!

So glad I found Steve to be my on call appliance repair guy. Great service, quick response. Highly…read morerecommend!

I searched for a washing repair person in my area and within 5 minute…read mores got a call from Steve from Appliance Repair by Steve. He came the next day and found the problem right away. When the part came in. He came and fixed my Washing Machine promptly. He was great! I would recommend him for your appliance repair needs. Thanks Steve!

I called Erwin Wednesday at 5:30, because my boiler system upstairs wasn't working. He was at my…read morehouse at 9:00 then next morning. He got me up and running in about a 1 and a half hours. He also had told a couple of weeks more and my system would completely failed! Glad I called. Prices are reasonable. I will definitely use Erwin's in the future.

The best!! Went out of his way to do the work plus looked over my furnace. Recommend highly.read more

We've called Courtesy Flush to come to our house twice. Both times were stressful situations for…read moreus, but Courtesy Flush came in quickly and they were able to help us out. Very happy with the work they provided, and will continue to be our go-to for plumbing.

So here's a strange, yet very positive, review- I called this company for a gas line job required…read moreby Muni to be performed by a licensed plumber for a unit I have in Anchorage. . I called about 8-9 plumbers. No one could help me. This guy said he couldn't help me either BUT he openly volunteered to help me find someone who could help me. So he gave me the number of a few people (that weren't listed elsewhere) that were more likely to help. He Saved me thousands of dollars and a heck of a lot of time!! I just appreciate that he wasn't stingy or greedy or awful about referring business and he continued to help me over the course of multiple phone calls . If I have a plumbing issue in a property in ER I will definitely call him. Thank you!!

Exceptional service and fair pricing. Highly recommended. Have used Denali several times and always…read morepleased with their professionalism.

My dryer began squeaking like an animal was trapped in it. I debated pulling it apart myself, but…read moredo not have the time nor the expertise to, so I gave Denali Appliance Services a call. They were able to get me scheduled quickly. A gentleman came to our home to diagnose the problem (idler pulley) and fixed it same day. It didn't cost an arm and a leg! I am so relieved I called them and didn't attempt this myself. My dryer is in great shape now.

Brandon installed my water heater after I lost hot water for over a week. My old water heater had…read morelasted 20 years and had a hole in it so it was time. After a few quotes I went with WPH because of the professional recommendation of their work, the price, friendliness and they were able to work with my schedule! He worked quickly and I'm very satisfied!

I like to have the grayed haired guy work on my stuff. They are more experienced and usually have…read morebetter work ethics. He does not disappoint. Very professional and thorough. Didn't try and fix thing that are not broken. I will use him again