Recently, while downtown I needed some personal care items and thanks to Yelp - checked to find…read morewhere the nearest CVS was. Coming across this locations, you would never know that it would be where it is. Right on the downtown walking mall, in a historic building, it almost surprises you when youre walking up and all of sudden- there's the CVS. At any rate, I walked in and was very impressed with the amount of items that are squeezed into this space- not just the usual drugstore items, but also foodstuffs, candies, chips, party supplies, business supplies, and the pharmacy in the rear of the building. The two issues I had were (1) the low level of customer service and (2) the pricing. The first issue is when I asked if they had a particular item - AFTER LOOKING MYSELF - the girl simply stared at me like I was a moron. Hey- sorry to bother you. I'll let you get back to pushing back your cuticles at the counter and daydreaming out the window. The second issue pertains to the prices which, even though they are a corporation - seemed really high for me in terms of other places I have been to. I don't know if rent is really high in the area, or they have to pay a hefty amount for the items - but it just felt like I was paying out of my nose for everyday items.

5 Stars for the staff.Typical horrendously overpriced food and OTC medication but that is to be…read moreexpected from any CVS. Misleading price tags with deals that must be expired. Bought 2 packs of jerky that were 2 for 7$ (normal price was an atrocious 5.99) and ended up paying 12$ for them.

Apparently if they think you look too poor to afford your medicine they won't tell you you have…read moreprescriptions available. Found out from my doctor 2 weeks later that they hadn't filled a prescription because, in their words, they "didn't know if I could afford it." So I went 2 weeks without medication I needed and got insulted on top of it. Great business practices and ethics.

Very poorly run, very disorganized. Extremely rude staff. I tried to show a pharmacy tech my phone…read moreto prove that I did have an order (they were claiming it didn't exist) and she refused to look at it. When i asked her to look at it, the head pharmacist Adam Breneman snapped "if you keep shoving that phone e in her face you will be removed from the store." He escalated it from 0 to 60 in like two seconds, and when I tried to defend myself he doubled down and told me to sit down or I would be asked to leave. I was treated like a criminal, for trying to pick up Flonase. The whole staff made jabs about my income "it's over the counter if you could afford it," was said. They made me sit for an hour, didn't fill the script, and then called me afterwards and told me to find a new pharmacy. The single worst experience I've ever had just trying to pick up something simple. I have yet to get my script filled. I wish I could say this was the only instance of their incompetence and rudeness, but it looks like it's the culture that Adam has set for the entire staff. Avoid if at all possible, they have low ratings everywhere for a reason.

I was here for a prescription and bought some items. The prescriptions were not ready after 3 hours…read moreof being called in. The front desk was not helpful adding the cva coupons i get. They were in a hurry to get me out. I had similar experiences in the past with this store and sadly needs to change their views. Thanks.

Wonderful pharmacy and caring people. Medication always on time with the right supplies…read more You are a person and not a number. The pharmacy with a heart. In these days of big pharmacies, Factor One Source does it right by caring for the patient and putting them first. A total care continuum.

From the owner: FOSRX Services:…read more Transplant Pulmonary Arterial Hypertension Rheumatoid Arthritis Hemophilia Hepatitis C Cancer Multiple Sclerosis Hyperlipidemia Diabetes Crohn's Disease Asthma Infertility Immunology At FOSRX we offer treatment and service to the listed conditions above, but as we are constantly growing, more are added to the list. Contact us if you'd like to know if we can help you customize care with your chronic or complex condition, even if it's not yet displayed on our site. We Can Help!

This is the best Pharmacy in the Cumberland area AND the best Pharmacy I have ever been to, and I…read morehave lived in 5 different states in the past 15 years, So I know ! They are all great and very helpful and Friendly

My favorite, go to pharmacy! The employees/owners are compassionate, knowledgeable, and fast! The…read moreprices can't be beat! They always go above and beyond to make sure the customer understands their medication directions, and all their questions are answered! The best pharmacy hands down!

1/22/2026 we had our cart ready to pay then all of a sudden 146 items we preordered online was…read moremysteriously out of stock turns out the shut down all deliveries without explaination i had to find out from employee's from Martins why they shut it down you know people depend on that food now we have to go elsewhere so we are boycotting walmart forever

NO BATHROOM FOR CUSTOMERS. they have it closed indefinitely. If you need to use the restroom go…read morefirst

After having trouble with a big chain pharmacy I decided to go local. I'm truly impressed. They are…read moreable to thoroughly manage mine and my mother's multiple medications. The pharmacists are quick to complete your refills and are very courteous. The ladies handling the drive thru do a great job of multitasking the window and the counter inside. The delivery drivers are always on time and even though delivery is free, if you can spare it, they still deserve and little extra something. The inside of the establishment is always organized and extremely clean. If you are tired of medication mix ups or waiting for days for your refills or are simply new in town looking for a reliable and competent pharmacy, give this one a call. You won't be disappointed!

Discussing another patient right in front of me as I type this. Don't come here unless you don't…read morevalue your privacy.

Always appreciate bonus points toward gas purchases. Getting the gas discount really helps…read more Sometimes we get a full tank for free

Cashier was very rude, terrible customer service. They made a mistake, and treated me as if it was…read moremy fault, refusing to fix the problem. The cashier also announced what my medication was for which I believe is against HIPPA laws. I'm never going back to this Pharmacy due to their refusal to make things right, and how rude the cashier was.