I like people in Progressive Radiology, Winchester, VA. However, now I have very mixed feeling. FoR…read more30 minutes have been on the phone trying to get through to them! The operator says I am second in line, first in line and NOBODY answers , the phone on their side hangs up! Terrible service.

The whole team at Progressive Radiology was great when I needed images. The facility was modern…read moreand very clean. The staff was kind and efficient. Sometimes you don't have a choice, but when I do I would choose progressive hands down.

I do not recommend the radiologists from Martinsburg Radiology Associates or for that matter any…read moreradiologic services conducted by Martinsburg Radiology Associates at WVU Medical Center. I had an epidural that was conducted without any radiologic studies prior to the procedure. I had scoliosis which complicated the procedure and they were unaware of this until they looked at my lumbar spine fluroscopically. The radiologist seemed inexperienced and behaved as if he was "guessing" about the needle placement. He obviously had been lacking experience in these types of procedures. He was not the least bit interactive with me during the procedures (which I had already had 7 years ago and knew what to expect). The outcome was that the procedure did not work and a month later I had the procedure successfully performed by a physiatrist (pain specialist) at another facility. Bottom line I would not recommend them for spinal procedures or pain management of any kind. This review has been posted by a medical professional and not just a disgruntled individual.

I am overweight and have a herniated disc. I cannot stand or walk without extreme sharp pain…read morerunning down my leg, because it is pressing on a nerve. The doctor asked me "Have you ever heard of BMI?" and then told me that my BMI was too high for surgery. He referred me to PT and the "pain management clinic" that they are affiliated with somehow to receive a cortisone shot. He did not offer any medication for the intense nerve pain. I went to my family doctor in tears from the pain several days later, and she prescribed nerve pain meds that have helped me a little. The cortisone shot did not work and after trying to get some kind of help--ANY HELP--with the pain, the Brain and Spine Center cancelled my follow up and referred me back to the pain clinic, dumping me as a patient because my weight makes me "not a surgical candidate." The pain clinic set up an appointment weeks away and seems completely uninterested in the fact that, for the past 5 weeks, I have been unable to walk or stand without pain and can't sleep or function normally. This has been a nightmare experience and this doctor's office has not helped, but made it worse. I ended up driving to Arlington to see a neurosurgeon who has many awards and recognition and who did not mention my weight when discussing my options (which include surgery). I do not consider surgery to remove part of a disc that is pressing on a nerve - when the patient cannot stand or walk normally without intense pain - as ELECTIVE. (see photo) I don't recommend these people AT ALL.

I've been to several specialists for my back issues. I have degenerative disc disease and currently…read morehave 8 bulging and degenerating discs. I literally couldn't stand or walk without a cane and I'm 19 years old. When the doctor came in during both appointments, he came in assuming I wasn't in pain because of my age. At my second appointment he even completely forgot all of my information and basically started asking me questions from scratch again. He then called me a liar for saying I had trouble finding somewhere to do PT that took my insurance. The support staff is extremely rude as well and seem to act like they're better than you. By far the worst experience I've had with a doctor or doctors office. I wouldn't recommend this place to ANYONE.

AVOID, AVOID, AVOID they WILL charge you an extreme amount compared to other facilities. My doc…read morewanted me to get an abdominal CT scan so I came here. The CT scan took about 15 minutes total, the tech was very nice. Then came the bill; over $4,000 for the scan with contrast. To put that into perspective that's twice what I paid for an hour long MRI with contrast at another facility. This isn't just higher than average, this is almost double what I would expect to pay for this procedure. FYI if you do a prepayment it's only $500 but I was never told about or offered this option, I only found out about it after I read about it online. After the shock of the bill I called their billing department to ask why it's so high and if there's anyway to reduce the cost since I'll be paying out of pocket to be told that costs are set by the state, which is inherently false. The person on the phone then proceeded to put me on hold for a while before trying to transfer me to their manager for 15 minutes. When the manager didn't pick up, I left a voicemail and was told I would get a call back within 24-48 hours. Four days later and it's still all quiet. So long story short, I'll avoid going to Winchester Imaging in the future so long as their costs are prohibitively expensive. It's worth it to drive the 30 minutes to an hour to get to another facility than pay over twice what you would elsewhere.

I had a CT scan done today and got the results stating there was too much motion for the test to be…read moreused as a diagnostic tool. When the "technician" came back in the room and said the CT scan was finished, I laughed said that I didn't even know it started. Every CT and MRI I've ever had they tell you when it's starting how long it's gonna be etc., etc. I was still waiting for the scan to begin. What is the point of having a CT technician performing the scans if they're not gonna QC the results to ensure the images they just captured were adequate for a doctor to read? When I worked for an MRI facility years ago, we always checked the images to make sure they were clear and there wasn't movement or business. If something was off, we would repeat the series. I've reached out to my doctor and to Winchester Imaging for next steps because I want and need the scan performed again and better. I will follow up with the resolution here.