I had cv halfshalfs replaced on my car a 2016 ford escape. I picked up my car after they fixed what…read morethey told me needed replacing. I picked it up on wednesday and the car had more noise than when i first left it for repairs. Also my speedometer didnt work my cruise didnt work either anymore, my steering was hard and it sounded like my wheel was fixing to fall off. The pops and noises I took it in for were still there and worse. They told me to take it back in so they could see what happened. They called me and told me that they found a broken wire that was broken while putting the shalf in. But they didnt check the noise on my car cause he said they didnt have time. I told them i was going out of town and i was afraid of the noise that felt like tire was fixing to fall off. Waltrr said that they couldnt check it and i didnt have any option then go out of town in it with fear the wheel would come off. I called them back after i got back from dallas the next week on Thursday and walter said he they didn't have time to fix my car. He said i could take it the next week to get it looked at if i wanted it looked at so i had no choice but make an appointment. Scott was gonna try to fix it then. I had told them i had a doctor appointment the next day and was afraid to drive it but walter didnt care one way or another. I took it to Brownwood Glass and Alignment and they made time to fix it for me and tighten the loose screws the were loose on cv halfshaft. They did not charge me one cent. I know who has my business from now on. I will not be recommending Tran Texas Tires to anyone I know or meet. Look somewhere else ir take a chance on your life. Maybe they will fix your car right.

I bought a new set of tires from Trans Texas Tires. Only a week later while in Dallas, I had a…read moreflat on the freeway. I drove to Discount Tire and had to replace the tire. When I told Trans a Texas what had happened, they refused to reimburse me for my tire because I hadn't kept the ruined tire. I was very unhappy with the service I received. When I called to check on whether I would be reimbursed, no one called me back. This happened 3 times. I'm very disappointed as my husband's business had done business there for 20 years.

New to town. Have taken 2 cars in and all the employees are very gracious and polite. And cars come…read moreback in fine working order. I'm very comfortable knowing I can rely on them for regular maintenance and helping in a pinch.

I don't believe I've been treated so well in all my 57 years. Fast, very friendly and…read moreknowledgeable; what else can you ask for? Well done, guys. 6 out of 5 stars.

Thanks to referral from a Willis towing driver that tried to jumpstart my husband's Volvo Semi…read moreyesterday on Monday the 28th. I was able to get Michael Glasgow from Glasgow Diesel out to my Gustine Texas location, as all of a sudden unexpectedly my husband's Volvo would not start, although we had new batteries in it. Michael immediately went to work and within an hour found out that suspected starter was not the problem, it was all starter connections and batteries dirty studs and connection points. It started immediately after cleaning and is running beautifully now couldn't have been better and quicker. I will never go anywere else again, than this company. Thank you so much for your help.

Steve was awesome. I locked my keys in my truck and the batteries died and he came and unlocked it…read morequick and easy. Also saved me a ton of money. If you ever lock yourselves out of your car call Willis Towing.

Went to get an oil change with $30.00 off Big Country Ford bonus reward card. Last visit was $20.00…read moreoff and paid $44.00. The visit today was supposed to be $30.00 off, paid $61.00. Didnt make sense, so went inside and was told by Stephany Gardner that we asked for a tire rotation, which we did not since the new tires were put on two weeks ago, and that prices have gone up. Service advisor Stephany Gardner was dismissive with regards to.my questions and walked away as if she had better things to do, acted as if she didnt care that we paid $96.71 for an oil change with the Discount Card. We bought our car here and with the way the Service Advisor treated me, we are done with this service department and dealership because of this experience. I have a free one next time and will make sure nothing but an oil change is done! Also, three days later the interior smells like shop grease.

"Absolutely outstanding experience with ! My friend, a single mom on a tight budget, bought a used…read morecar "as is" 6 months ago. When her water pump failed and another shop quoted $2,500+, we came back to the dealership desperate. Gab at Big Country Ford remembered her, listened to our situation, and immediately went above and beyond. He and the manager had their service team diagnose it, worked magic with pricing, and got the repair done for hundreds less than originally quoted. Everyone we dealt with--Gab, the manager, and the finance lady--was genuinely kind, patient, and caring. In a world where people get taken advantage of, this team restored our faith. Highly recommend this dealership!"