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    Stevens Marine

    3.0 (31 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Stevens Marine

    Boat repair

    Boat dealers

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    The "EXACT SAME" anchor mounts??   No wiring.  Ready for pickup 16 hours earlier - I dont think so.

    I took an Alumaweld boat to Stevens as they are the local Alumaweld dealer for repair. I look back on that decision with regret and frustration. They took pictures of the damage to made up an estimate on June 25th. The employee doing the estimate gave me estimates for parts for an anchor nest that has a connector for my anchor and my electric motor. On the day I received the estimate I called him back and told him that it was NOT a "Lee Lock" and I got it with the boat from the dealer. I told him that if they gave me incompatible parts then they need to give me an anchor holder too that IS compatible. He said it was the exact same part. So Stevens proceeded to order parts that took months to get. Covid, I get it. But then I get a call to pick up my boat at 5:00 pm on friday Aug 20. I told him I could not make there before they closed with traffic so I would be in first thing on Sat. I showed up to a dark building. Covid outbreak, not their fault. But someone there let me into the yard so I went to inspect my boat. Clearly not the correct anchor mount, no wiring, and other parts are not there. And I brought my anchor nest which has two holes to mount which will not fit in this one pin connector. See attached picture with the 'EXACT SAME PART'. My boat was not ready for 'PICKUP'. Covid had NOTHING to do with this mistake, this a BAD BUSINESS PROCESS. Calling for me to pickup with it not being complete or even CLOSE to complete. I left message with Stevens Marine Saturday, Monday and Tuesday. I finally spoke to the service manager on Weds and he acknowledge that they messed up. They ordered the wrong part (obviously, I had shown others and sent him a picture of the new anchor nest with the OLD one sitting beside it in my boat in their yard). He ordered the parts from the other dealer. This was two and 1/2 months late though, any they knew it because I had told them it was the wrong part. After two more weeks I call back and they say they have the part and will assemble, but the employee I dealt with told me they were still waiting on the Lee Lock mounting bracket for my electric bow mount. Wow, epic failure there. I immediately drove in to get the boat however it was. The service manager was very helpful, but parts were still missing and they were just putting everything on including wiring (two weeks after I was told it was ready and to pick it up). They did offer to get the missing parts (Pins for mount and a roller) and mail them to me. I paid them and took my boat and frustrations home. 1 month after I have the boat at home I still do not have the PINS. I called in to check, and the employee told me it was mailed to me already. So when I asked "when and where" it was mailed he would not answer. So I asked for the service manager again. A bit of a mix-up, but frankly the ENTIRE process was a bit of a mix-up. He told the employee to get 1 pin and mail it. It was NOT in the mail, it was in their shop still and he was able to open and inspect this package that was supposedly already mailed to me. Clearly it had not been mailed to me as they said. And now as I write this, once again I have been told that it is taken care of. The service manager told me they have had them shipped from the other dealer directly to me. I trust but will have to verify that this is true. My experience with Stevens Marine was frustrating and quite a lesson. And to top it off, the ALUMAWELD dealer who fixed my ALUMAWELD boat hull told me there is no warranty on the hull work they were paid for. If it leaks, the service manager says I am supposed to call the company that did the work.... But I didn't pay anyone except Stevens Marine. I don't know who this third party is and didn't have ANYTHING to do with any 3rd party contractor THEY hired to do the work. How could I contact them? Covid is a big problem for everyone, and it seriously impacts the supply chain. But ordering the wrong parts even after being told they are wrong and not looking into getting the work done that you say you have done is absolutely not covid related. If I need help again, I will drive to Woodland WA to the other Alumaweld boat dealership. This is DEFINITELY the last Alumaweld I will own. And the last time I will choose to deal with Stevens Marine. Todd

    I couldn't be more satisfied with Stevens Marine. I recently purchased a Smoker Craft Pro Lodge from them. Nelson was great from start to finish he didn't mess me around and found the perfect fit for me. He even took time out of his day and got me out on the water to make sure I knew how everything operated after the sale. I would definitely do business there again.

    More grease with metal shavings

    This place is super unprofessional. First off ill start with the parts/service guy which tried to feed me some Bs about my motor not having a water and fuel separator filter. Which they were suppose to change when they had my boat. Turns out it does have one and I have to change it myself now. Then there bringing my boat out and the back 2 tires are locked up and there dragging it across the parking lot cause there not smart enough to turn the parking brake off. Which I showed them when I dropped the boat off because they did the exact same thing when it was dropped off. Then the guy just looks at me like I'm an idiot when I tell him about it and shrugs his shoulders and drives off. Then I'm checking everything before I drive off and there's grease on the motor cowling and on the back of the boat with some metal shavings in it. Which I point out to some tall employee as he's walking which he can care less and keeps walking to go get a different customers boat. Buy an 80,000 boat to have a dealer treat it like shit. Avoid this place at all costs!!

    Comparison side by side on image before it left and after it arrived. Identical damage on lower cowl.

    I purchased a brand new 150 HP Mercury outboard from this dealer. I pointed out damage before the motor was even shipped to my sales person. I was lied to on two separate occasions on what the damage really was. First it was dust, then it was the reflection of the building. The motor was shipped anyway. Damage to the top cowl and lower cowl. You cannot convince me that nobody saw the extremely obvious damage on this brand new black outboard motor. I contacted the sales manager Eric and pointed these things out. He claims the motor was not damaged before it left, however I've conveniently attached that photo taken before it left in this review! (See Facebook review or Google review for images) Very obvious damage to lower cowl and scratches on the top cowl. $3350 in damages on this motor sold to me brand new, and they refuse to pay for it knowing full well it was damaged before it was shipped. I'd give this 0 stars if I could. Dishonest business who lies through their teeth with the worst customer service I've ever experienced. Do yourself a favor and do not spend money here because they could care less if you did.

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    Ask the Community - Stevens Marine

    Review Highlights - Stevens Marine

    Steven's is where we bought our boat & they have always been professional, nice & willing to solve any problems.

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    Luxury Sport Marine

    Luxury Sport Marine

    1.0
    (2 reviews)

    Warning: Do NOT Buy Without a Test Drive or Independent Inspection…read more I purchased a boat from Luxury Sport Marine in August 2024, shortly after moving to the area from Boston. Joe, the owner, was polite and helpful at first. The boat was mid-repair at the time, with the dash in pieces, but Joe assured me it was a great boat and everything worked properly. Unfortunately, I trusted his word and made the mistake of skipping a test drive and independent inspection. Big mistake. The first time I took the boat out--with my family onboard, including two young kids--it started taking on water, and the check engine light came on. A very scary and dangerous situation. I brought it back to Joe, and after a few days he claimed it was ready. I asked him to winterize it as originally agreed in our deal. He initially resisted, but eventually followed through. Come spring, I checked the oil and found it milky--clear evidence of water in the engine. When I contacted Joe for help, he accidentally sent me a message meant for his sales team that said: "We are doing zero to help this individual." That message says everything you need to know about how this business treats its customers once the sale is complete. If you're considering buying from Luxury Sport Auto/Marine, do yourself a favor: Test drive it thoroughly Have a third-party mechanic inspect it before purchase Friendly words at the point of sale are meaningless if the product is unsafe--and the customer service disappears when there's a problem.

    I responded to an ad for a 11 year old boat for sale by this dealership. I texted and asked if they…read morehad the maintenance records, they said yes. I asked when the superchargers had been rebuilt, the response was the boat only had 56 hours, they did not need to be. I pointed out Seadoo says they need to be rebuilt either every 100 hours or 2 years... The dealer responded, "Sounds like this isn't the one for you." Bad ethics to sell a boat you know for a fact has not been propery serviced in the last decade...

    Pdx Water Sports

    Pdx Water Sports

    4.1
    (25 reviews)

    Gabriel was amazing! Really went above and beyond to make sure my friends and I had a great time…read more Everything went smoothly, and in time. The boat was immaculately cleaned and in great condition! Will definitely be renting from them again!!

    Our family had a fantastic time on the scenic Columbia River with PDX Water Sports. We rented…read moreBrandon's Monark 205 Sun Lounger deck boat (see photos) and it runs great with a 130 hp outboard. With three passengers, we got a max speed of 30 kts and cruised very comfortably on plane at 22 kts. This is not a new boat and is missing its windshield, but it has a bimini shade and plenty of seating. The seat conditions and such are expected of an older boat, but we are here for the Oregon water experience, not two-tone leatherette. There is no online booking, so text PDX Watersports and the response is fast. Coordinating times and getting a price quote was super easy too. If you are used to renting from overpriced corprate operators, think of this as the opposite-- the hometown small business owner. Chinook Landing boat ramp has plenty of parking and is out of the Portland traffic/busy areas. If you are renting on the 4th of July or some other peak day, expect peak conditions at launch and on the river. We had a quiet, summer Friday on the water instead. Deposit was returned within 60 minutes of getting back to the dock (and inspecting the boat and prop of course!). I would definitely recommend PDX Water Sports if you are an experienced boater looking for a great time on the Columbia or Williamette. I sense a lot of the negative reviewers are people who don't know much about boating, planing speeds, weight distribution, or safe operation of a vessel. Looking forward to doing this again the next time we visit Portland!

    New Life Leather and Vinyl

    New Life Leather and Vinyl

    5.0
    (13 reviews)

    I'm getting ready to sell my car and want to present it in its best condition. I recently put a…read morenice scratch across the back seat in an otherwise perfect interior. I used the Yelp service to get repair quotes and received several offers that varied in price and process. I decided to go with New Life and Dale reached out to set up an appointment. Dale arrived at my house on time and greeted me with a smile and a handshake. I showed Dale to the garage, we backed the car out, he took a look, confirmed that he could do the job at the quoted price, and told me he would be done in an hour. Exactly an hour later we went to look at the completed job. A picture says a thousand words. I have two other projects for Dale in the next month or two. Dale and his service are excellent!

    Did not think it possible, but Dale at New Life Leather and Vinyl repaired several brand new,…read moreexpensive prices of leather furniture that my brand new rescue kitty damaged with her claws. This guy performs magic! I bought an off-white sectional and chaise and two matching recliners by American Leather. Off white in color and a soft buttery leather. When my new kitty tried to jump on them, she could not reach the seat and tried to pull herself up with her claws. Ouch! I know you are saying, why do you have leather furniture with cats? Because none of my previous cats like sitting on leather, preferring the fabric chair, so leather was always the safe bet. Until this little girl. She also punctured the vinyl (pleather) seats on two of 3 custom barstools I had made to fit under my kitchen island. Same M.O. Trying to climb onto them to sleep. After calling the furniture store and reading Yelp reviews, I called Dale for an estimate. He showed up on time, explained the process and gave me an estimate. The process is involved - not only glueing, but matching the scratch with paint, sealing, etc. He would do the repairs at my house and it would take 5-6 hours. He had an appointment a few days later. This furniture was expensive, and at this point in my life, meant to last "forever" so I hired Dale on the spot and prayed he could perform miracles. Without fixing the wholes and scratches, the leather would only deteriorate more. Dale showed up precisely on time and got to work after prepping my space. He worked continuously and diligently. When he was done, I couldn't even find the scratches and punctures on all the leather pieces. The vinyl is harder to repair due to the slight texture pattern, as he warned, but other than me, no one would notice where the punctures were. The counter stools looked like a meat tenderizer had gone over them and now they are smooth again! Magical. Hope I never need Dale's services again, but happy if I do, Dale and his craftsmanship (magic) is just a phone call away. Highly recommend!

    Power Sports Marine

    Power Sports Marine

    2.3
    (6 reviews)

    WARNING BUYER BEWARE!!!…read more THIS DEALER USES BAIT & SWITCH TACTICS!!! I received a quote for a motor but the evening before I was going to pick it up the sales manager Pat calls and says that they no longer have that motor available and will not honor that price quoted. But give them a call and they'll see what else they can do, not at that price of course. I had spoken to the sales manager "Pat" just the day before and he verbally agreed that he would sell me the engine they had in stock at that price. When I called to discuss it with him he said they were putting it on another boat and would not sell it to me. From then on all he did was argue and insist I asked for a different length shaft motor. I know my boat, I know my motor & I know for a fact what length shaft I need and asked for, there is no way I would ever ask for anything different! Anyone who owns a boat understands this, that would be like intentionally asking for the wrong size shoes. He verbally acknowledged that he had agreed to sell me me the engine in stock and that he no longer would. He was unwilling to work with me in any way. I asked to speak to his supervisor, I verified that is the owner John. At first he said yes then he said no, he said that the owner did not want to talk to me. Pat said he is in charge and that is that. Apparently this is how they treat their customers, even if what they did is not "illegal" it's still bad business to say the least.

    I live close to this business and had a Yamaha f40 that was not working properly. Mike the mechanic…read moreas always was busy but made time for me and had the motor fixed quickly. The quality of work was great, they are friendly, and very helpful. It is a Yamaha dealer and there are only a few around. They are the best in comparison to others. I would recommend Power Sports Marine without qualification.

    Sportcraft Marina

    Sportcraft Marina

    3.2
    (26 reviews)

    Went looking for new outboard; called around for pricing got a hold of Sportcraft. A couple phone…read morecalls, an appt date and yippee- a new outboard installed painlessly. I was traveling to Oregon for this install and spoke to Ryan on the phone twice. He sent an invoice and we set an appt time. I showed up the install bay was waiting for me and 2 days later a new 200hp outboard had been professionally installed and water tested. His lead technician Jason walked me through a very thorough tutorial on the differences and maintenance procedures from my old outboard to the new one before I left the yard. I highly recommend them for their professionalism and no nonsense approach to their customers.

    I called to see if they could paint my outboard that sustained some damage or serious scratches…read morewhen another boat broke off it's slip and grinded on my motor during some heavy winds. I spoke to Tim and explained what I needed. He said they normally don't do much painting, but had someone who has been with the shop over 30 years that had a lot of experience over the years. He asked for some pics which I sent. He called me back the next morning and said they could do it. I really appreciated Tim's responsiveness and professionalism. I brought it in to them and explained I needed it back within 10 days. They were able to get it back to me in that time and the motor looks great. Tim gave me an update call during the process which I appreciated. The price was more than fair. Tim estimated a range of hours it would take and shared the hourly rate. The price was for time and materials. In the end, the cost was the best case scenario for me. Thank you Tim and Steve (who did the work). Tight lines.

    Stevens Marine - boating - Updated July 2026

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