Excellent work on a small wooden wedding gift that we needed in a hurry. Very grateful that they…read morepushed our order through and accommodated us. We will give them all of our business in the future!

I reentry won an autographed photo of St. Louis Blue's former players, Brett Hull and Adam Oates at…read morea charity auction. The frame had some damage and I took it to Incredible Engravings. They worked their magic and it looks great. Not only are they 'incredible" - they are also "amazing".

They have Excellent Price, quality, honesty, customer service. Their gold signet ring has twice the…read moregold of the one I bought from Macy, and half the price I spent.

Great selection and great prices. I came in w a knotted fine gold necklace. I tried to fix it for…read moreabout an hour and eventually broke down and brought it in for service. I was helped right away even with 6-7 patron being helped. The nice lady (forgot her name unfortunately) spent about 5min and fixed it. I asked her how much I owed her for the service and she said no charge, we do charge for stuff like that. Needless to say they got a loyal customer for unusually great service and overall attitude.

Great location. They have been in business for years. Signs, Badges, and a wide range of…read moremarketing ideas. I have used them for years. Family owned.

I ordered a sign for my new business. They did an amazing job, were patient when I had NO clue…read morewhat I needed. When we went to pick up the sign, it wouldn't fit in our Jeep. They ended up delivering the sign at no extra charge!!! I will definitely use BANACOM again!

Everything was good except they botched up the first name on the award. Was not in line with the…read morerest of it. There retribution was that I could buy another one and they could engrave it again. Wtf I guess I could keep buying them to redue until they got it right. Never heard of anything like it.

Not what I expected I ordered a memorial trophy my family is too embarrassed to give this trophy…read moreout to the winner the engraving we thought we were getting was a stick on cheap looking sticker.. something like this should've never costed a $142.00! Please if your looking to order from them my advice is don't waste your money on this company I spoke to them and they acted like they never had any complaints from anyone but the other reviews saids differently. Stay away and find another company!

Horrible!!! I took a stainless steel tumbler there to get…read moreengraved. It was a gift to me. To start, the lady was very condescending and acted like I didn't belong there. I'm a carpenter and just got off a 10 hour shift so I wasn't looking my best. I spelled out exactly what I wanted it to say "happy 10 year anniversary". Instead, when I went to pick it up, it read "10 year anniversary". She acted like she never seen me before when I was just there an hour ago! I showed her on the paper where it clearly said what I wanted it to say. She told me someone else did it and just forgot. She then told me they can squeeze it in there but I'll have to wait for other orders to be finished first! Didn't even offer a refund for screwing up a gift that was given to me. I just turned around and walked out before I caused a scene. Some people are so rotten. It's not my fault you have an entry level job!

ISSUE RESOLVED BY CUSTOMER SERVICE! THANK YOU! I purchased an engraved ornament which was shipped…read morein a timely manner. This was in memory of my son who passed away this year and was a gift for his 9-year old daughter. The ornament was nice. I would have been satisfied except that the box it was in was broken. This is a keepsake for my granddaughter to have for many years to come and it would have been nice to have a decent box to store the ornament. I emailed customer service and they offered to let me return it but this was not acceptable since I had already given it to my granddaughter to hang on the tree.

Good small business, and decent pricing. Total service from initial contact to delivery of product…read morewas only 10 days. Work was pristine, packaging was superb, and great communication so you got exactly what you were looking for. Would highly recommend!

Joe worked up a quick plaque for us on the fly. He had a reasonable price and a great attitude to…read moreget something done that we didn't think was possible in the short time we had to work in. Definitely recommend and will use his services again!

All around great place! Wonderful service and products! The…read moreowners and employees are always willing to go the extra mile to get you the product you want.

I am beyond happy with this company. They are an amazing small business that values my time and the…read morequality of their products. I will be ordering from them again.

Yesterday, 1/23, my husband and I stopped by Randy's and were met by Jennifer Ramsey. She whole…read moreheartedly talked to us for a long time. Did everything, honestly, that we had asked her. She is the best associate we have ever met. We think she needs recognition for what she does!! We will only ask for Jennifer when we return!!

Had my jewelry appraisal done there. Took a bit as they were busy. Not cheap but it went well…read more Going back to do some bartering with them for an item. Will write back more to let you know how that goes later.

Tim does a excellent job in repairs and making jewelry. I highly recommend him for all of your…read morejewelry needs.

They repaired a rosary for me on the spot and charged a fifth of what another jeweler had quoted…read moreme. Very kind and helpful.