I've been a client since 2017 and highly recommend chris malloy and new redwood insurance. I have…read moreauto and renters insurance and have always had a pleasant experience and chris always has my best interests at heart.

I did not end up signing up with Chris. I had issues with my…read moreother insurance company to be un named. Chris was so prompt & present with me while I was dealing with issues with my new car & old insurance company. Not many people have his work ethic and customer services skills. He is easy to work with. I highly recommend him.

Chris mislead us after 42 years. Disingenuous. Saved himself and mushed us. Made assurances of…read morecoverage after Farmers cancelled all fire insurance and failed to come through with the fair plan and left us vulnerable.

Who loves paying homeowners insurance? Not me!! Well, until your home burns down, then it doesn't…read moreseem all that bad. My home did not burn down, but those who had Farmers Insurance were treated well. Part of the experience of processing the claim is to collect on your personal possessions. Most all of the other insurance companies require a detailed inventory plus documentation of the expensive items for you to get paid on your claim. Farmers put out 100% of the claim for the Sonoma County fire victims! Imagine the worst case of an 80 year old couple who doesn't have records of everything, doesn't have appraisals of the most valued items, doesn't know how to use a spreadsheet and are in early years of senility - they have to deal with writing a detailed list of every item they own. Makes a good case for having Farmers Insurance doesn't it? Christopher has been good about annually calling me to make sure my policy is up to date. At first, I was annoyed thinking, "He wants to sell me more insurance." - actually he's making certain that I don't get caught with my pants down as many homeowners did when the Tubbs fire came through. Farmers has a great website and recently deployed 5 star app for your phone to check up on the insurance. I can find out the status of my policies in 2 minutes with the app on my phone. Outstanding! Love the auto-pay with my credit card. Had the 1 star reviewer used his credit card, he would never had had the problem of Farmers not getting their premium fees. (I also like getting the "cash back" feature on my credit card - which is not at all "insignificant".) Who hates paying the insurance premiums? Not me.

Believe all the stellar reviews!! I was shopping around for home owners insurance and found Rob on…read moreYelp. The reviews are what prompted me to call him and I agree with all the positive comments. Rob spent a lot of time trying to figure out my options. He is very knowledgeable, patient and understanding -- which I appreciate. If you're looking for an insurance broker I highly recommend him.

Wow! Just Wow! Not enough stars! Our former insurer dropped…read moreus with only two days until policy expired--we never received the cancellation letter they said they sent; no backup emails or texts. We are in Sonoma Valley, high fire area. No one seemed to want to help us. Rob took the time out of a VERY busy day to help us get CA FAIR Plan coverage as well as additional Farmers HO coverage. He was responsive like NO other agents I called, and asked pertinent questions to customize our coverage. Nobody else did this: all cookie cutter quotes. He was fast, patient, efficient, kind and personable. When all done, he said "Welcome to the family." Meanwhile, six or more agents I called yesterday haven't even returned my calls yet. Like I said, WOW! So grateful! Will sleep tonight!

Emma and Melissa helped me with my Medicare Supplement Plan. They are professional and…read moreknowledgeable. They are both great to work with.

Where do I even begin! Lily Kaechele was absolutely…read moreamazing. I've been trying to deal with insurance for almost a year trying to get my kids covered and almost gave up. Lily went above and beyond and got my kid's insurance fixed within two days. She found out what the issue was and made this situation a breeze. We'll definitely continue doing business here. I highly recommend her !

A friend of mine raved about Bill Hannant and how he helped him figure out the maze of Covered…read moreCalifornia Health Insurance. I tend to want to do everything myself, but I am so glad that I engaged Bill's assistance. He helped me choose the best plan for our family of 2 at a price beyond affordable. I would never had found this option without Bill's help. I HIGHLY recommend Hannant Insurance.

Bill has been a great help over the years, throughout many life changes -- marriage, children, etc…read more-- that have affected our needs are required re-assessing our coverage. He has been a tireless, patient, and tactful advocate all along. Very highly recommended!

Have been with Loewen Insurance Services for YEARS! Any…read morequestion is met with a complete answer and always with a smile. We have all of our home/car policies with them and highly recommend them

Jan and her team were excellent to work with. They stepped in and supported us after we were…read moredropped by our previous insurer. Maria took the time to thoroughly shop for a new policy and secured one for us quickly. She clearly explained the differences between choosing an out-of-state company versus one regulated by the California State Insurance Commissioner, which made our decision much easier. We truly appreciated her patience and the time she spent guiding us through the process. We came into this situation feeling frustrated and upset after being dropped solely based on our zip code. Maria helped us understand that we weren't alone and that many others in our county were facing the same issue. The level of customer service and care we received meant a great deal to us.

This is not a typical review where one individual talks about how wonderful a particular business…read moreis. This is more about how a local business owner, Rob Stroud, along with Farmer's Insurance, has made a huge impact on over 120 homeowners in a Santa Rosa housing community. This June, we were suddenly told that due to the risk of wildfires, our existing insurance company was refusing to renew the fire & hazard policy on our condos. Almost overnight, we discovered that we had no insurance, and it was not looking good for finding alternatives. Six weeks later, in spite of a valiant effort on the part of our HOA to find some solution, our community was still without ANY insurance. But then Rob Stroud and Farmers stepped in to save the day and bind coverage for everyone! Not only did he do that, but throughout this process, he has been amazingly supportive to folks and is always available to explain things, as well as help people who are in the process of buying and selling their homes in our community. In my mind, he's a hero! As a result of seeing how Rob has come through and been there for us, I am changing all of my insurance coverage over to Farmers. I feel that anyone who has been there for this community like Rob has, deserves my business! On top of that, he always answers my questions promptly and uses text messaging (which helps me a lot as a busy professional). I just can't say enough good things about Rob, and I look forward to being covered by Farmers forever! -Dr Lucas Plumb

Purchased an insurance policy from them, after I went home and looked at the policy, I decided it…read morewas not what I thought it was. I called and cancelled the policy, 1 hour after I left the office. They had already processed my check! Now I am waiting for a refund, $4000, and its going on 4 days? Very hard to contact Robert, not happy with any of this process!

Rabbit out of hat! It took longer than we expected but we are very appreciative of all the handwork…read moreAntonio put into costing and securing our insurance. We will be expanding our relationship with him to provide more of his services for our families needs

From the owner: CA Lic. #0E81195…read more COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees, Farmers agents are available online or via phone.

When my previous agency was bought out by an East Coast mega-firm, I dropped them. I prefer…read moredealing with local companies and shifted to Auto Saver Plus. That was several years ago. Auto Saver managed that transition smoothly, but I've not had reason to return for help until today when I discovered I had lost my current "proof of insurance" card. Not a good idea to drive around without this proof! So I stopped by their office with my account number, expecting that they would verify the account and contact my carrier for new documents. No! They checked my account and printed the "proof" on the spot. Quickly and efficiently done by very friendly people. It was a wonderful experience. Local is usually best! It's definitely BEST with Auto Saver Plus!

Bianca is the best insurance agent I have ever been to. Ok, so normally I get a refereral to an…read moreinsurance agent or somehow meet them, but I was thinking that I was paying a little more than I am supposed to on my insurance so I figured to call a place called auto "saver plus" insurance to see if there was a possibility to get a better rate. Well Biance went through a list of discounts and agencies to see what fit best for my needs and wouldn't you know it; she was able to get higher coverage and lower my rates by half. Yes it does benefit you to go to someone who does not work on commission because she was literally fishing for discounts. I also got very lucky when I walked into the busienss as it was not busy at all and the same person who had answered the phone, Bianca, was able to help me so I had a great experience. A mysterious auto accident appeared on my record when I was out of town and she actually researched it as I suppose the DMV does make mistakes and she found that it was not me and was able to quote my insurance rate without that accident which I now have to clear up with the DMV to make sure that they don't keep it on my record. She must be a yelper because people don't really go out of their way like that unless they themselves know that you never know who is and who isn't a yelper so you always give the best service you possibly can. Thank you Bianca, you earned this review.