I am back, over 3 years after my first review of Kendra's work, to say that her office is still the…read morebest for insurance! Every time I have a question, I get a fast, personal response with very good information -- more than I even ask for. The insurance rates are EXTREMELY reasonable and Kendra and her team will put THEIR years of experience to work giving YOU the best value for your money! I'm afraid to over-promise, but in my experience, whenever I need insurance, I can call Kendra's office and within 2 hours I will have not only a full review of all of my options but also an answer for what is the very best coverage for my needs and my budget. And then every year, you get a little something extra: this year, it was an offer for greater insurance savings (that I didn't even ask for). Getting in touch with her office about your insurance needs is the beginning of a long-term, net-positive action for your personal finances. Thank you, Kendra!

Not a happy camper! I have been with State Farm for over 50 years, and this office is by far the…read moremost inefficient of the many I have done business with in Santa Rosa! Someone new must be running the store.

I have had the distinct pleasure of working closely with Agent Cathy Casazza to sort out several…read moreinsurance issues for my parents over the past month or so. She is such a pleasure to work with. Not only is she extremely knowledgeable but she is also very efficient. In the matter of just a few emails I was able to help may parents save lots of money on their many insurance policies. Ms. Casazza was very proactive in helping us to trim the premium amounts where we could. Contact Cathy today for all of your insurance needs. She can get you fast and competitive quotes. Honest, friendly and knowledgeable.

I have found that Ramanciti Insurance Company is not what it used to be…read more If you're not making the amount that you use to, If they are not insuring 3-Million-dollar + home like they did for you years ago they don't want, you as client. If their not making a lot of money to insure you commercially they don't want, you. You're too small not enough revenue for the new generation of Family Ramanciti's Insurance Sales Associates. You wait until the last minute to give me nothing but a fair plan. I know you didn't try because I have A+ paper insurance companies giving me quotes both personal and commercial. Again, for the record I have never had a house claim in over 35+ years with your company. Never had a business claim for liability or workmen's comp even on a national level with your company. Never been late with a payment, never had a lap of coverage etc. You would think that would mean something to the new generation of Ramanciti's. You give me your high importance email nothing. Very sad I have found other insurance companies that are willing to insure me for both commercial and personally in the 1st two weeks March. I am still getting price quotes from these companies. Without the fair plan and without cheep commercial insurance that I was told I should turn to for coverage for my company. For shame on you both from the commercial side and personal side of Ramanciti Agency. They have a A+ AM Best Financial Rating. AMIG is owned and backed by Munich Re and also Farmers to name just a few. That will insure me at competitive rates. I am sure you sleep well at night. I would look elsewhere for insurance.

I have been with this office since I was 16 and just starting to drive. So that's been 3 decades…read morenow and still going. I absolutely love John's staff. Penny & Nancy are so helpful and easy to get in touch with. I have had all my cars, motorcycles & renter's insurance through them and have never been disappointed with their service. Give them a call and find out for yourself. You will not be disappointed.

I'm sure you already know this, but State Farm is not a good neighbor. We have been with them for…read more24 years. We had 4 policies with them: homeowners, two cars, and umbrella. We never made a claim on our homeowner's insurance, but they are dumping us (non-renewal). Furthermore, they are reporting to everyone else that we had a claim in 2020 even though we withdrew it before we they even came out for an inspection. There was never any claim. But they show it as a loss of $0. That makes it even harder for us to find insurance. No other insurance company will take us. We have no choice other than the FAIR plan. We will have to get a DIC policy to cover everything other than fire. State Farm said they were willing to offer us such a policy, but they're only giving us a 5% discount relative to last year's premium. They're excluding the biggest risk factor (fire) and giving us only 5% discount? Fair is going to cost us $6,500. Last year we paid $2,464 for our homeowners insurance. Now State Farm thinks we're going to pay $2,343 for a homeowner's policy that excludes fire, which is by far the biggest risk? I don't think so. We already got a lower quote for a DIC policy from a company that has a better A.M. Best rating than State Farm. We're also looking to take ALL our business elsewhere. (Now they say they're going to take away our multi-line discount because we no longer have homeowners insurance with them. They dumped us!) I don't appreciate being treated this way. State Farm didn't even have the decency to notify us in appropriate manner. They simply sent an email that was written as if we already knew our contract had not been renewed. Our new insurance agent has been much more helpful. She answered all our questions and took the time to think about what might be in our best interest.

I've been using these guys for a few years now. Jacob is my agent and he is awesome. I feel bad…read morel, I don't think he takes a day off as my emails Or text messages are answered within in minutes, always. He goes above and beyond and I would never have been as successful as I've become if it were not for Jacobs insight.

I have been working with Judie for over 10 years. She Helped me find an insurance company for my…read morevery first motorcycle. She has also helped some of my friends and family. It has always been a pleasure working with Judie. Its nice working with a local insurance broker firm. They have that home town feel. Now being a business owner, It is a big stress reliever having an insurance agent you can trust. Judie is always on point, many many years of experience. Thank you Judie and Sherzer for your excellent customer service!

Spencer was very helpful, kind and patient during our phone calls. I'm an international student…read morelooking for my very first time insurance in this country, I was very confused with the whole process, but Spencer made it very simple and smooth. I highly recommend his services!

I have my car, house, earthquake and life insurance with Jared. Always very polite and great follow…read moreup, highly recommend!

I've been using valley west insurance for several years I've…read morehad great customer service experience when dealing with "Ernesto and George"! They truly know how to make customers feel comfortable and they are very thorough, when you are asking questions. Which is how you should feel. When visiting A business. They shop all my insurance needs. They also offer dmv services (registration, title change, etc.) Your possible one stop vehicle shopping. Thank you Ernesto, for your time.

Needed a form to be notarized and Tania was the superwoman to go to. Friendly, professional and…read morepromptly completed the task. Never knew this place existed until this weekend. Give them a try if you're looking for insurance or notarization services, not sure what else they can do, but I know Valley West Insurance Services does it well.

Diane was so amazing and very helpful for signing up my 2nd car! She explained everything very…read morecarefully and was very patient!

I love this agency in Cotati, California. I love dealing with Paul Netl who originally set me up…read morewith State Farm and offered me a much better deal than Mercury Insurance who I had previously. Today Jennifer in the Cotati office helped me with a change with my Auto Policy. I love State Farm & would recommend anyone seeking great insurance to sign up immediately & quit dealing with car insurance like Mercury that require a large sum of money to renew every 6 months. Thanks Cotati office of State Farm, S. Jeffries

One of the best insurance brokers!…read more I was referred to Gabby back in the beginning of 2012. Hands down the best insurance broker you can find! I currently only require vehicle insurance, but when I do need other forms of coverage Gabby is who I will be calling! Gabby is personable, approachable, but also professional and highly knowledgeable of insurance and risk management. The many times I've called her she's been ready, available, responds quickly with quotes, and answers all of my questions. She's tech savvy too! Basically make a list of what you require of an insurance broker and automatically put check next to it! That's how good Gabby and her staff is!

I love Gabby! She's always so sweet and helpful. She found me the best price for my car insurance…read more I've got my whole family going to her! There's always someone available if I ever need any questions answered. I recommend Gabby Insurance Agency to everyone.