Our experience with Dental Solutions of Winter Haven and particularly Dr. Cruz was fantastic. My…read moreelderly mother recently broke her molar and was in terrible pain. She is on a limited budget and we were looking at budget dental service providers but the waiting time there was terrible. After a week of dealing with this, we opened the telephone book and found Dr. Cruz and Dental Solutions of WH. What a life saver for my mother. First of all I called late in the afternoon and the friendly office staff told us my mother could come in first thing in the morning the following day and they would fit her in around the other appointments as soon as possible. The next day, my mother waited less than an hour, saw Dr. Cruz for her exam who advised that she would be better treated by an oral surgeon for an extraction (due to medication issues), arranged the appointment with the oral surgeon for us for the next day AND meanwhile arranged to have her partial denture modified to accommodate the extracted tooth (also by the next day). Due to other medical issues, my mother could not actually have the tooth extracted after all the next morning (she must wait a few months) so we stopped by the office to discuss options. Dr. Cruz took my mother in within an hour with NO APPOINTMENT simply because we were already there. He was able to grind down the broken tooth to lay flat and put in a filling to both alleviate the pain and allow her to wear the new modified denture. It's a temporary measure until the root of the tooth is completely extracted at a later time, but it has been a life saver for my mother. She is exceedingly pleased with the service and comfort of her procedure and Dr. Cruz's professionalism. And although all dental work is a financial hit, all in all we feel that the price was very reasonable, especially considering how everything was done and completed in less than 48 hours from our first call. Five stars!

We were looking for a local dentist and both Dr. Polo and Dr. Cruz came highly recommended by a…read moretrusted heathcare professional. We read their reviews and were so happy to see so many dedicated customers praising both Dentists and their staff! One of our family members had their first appointment yesterday. The amazing staff at Dental Solutions has been extremely helpful with paperwork and scheduling. We were able to complete/submit "new patient" forms prior to the appt. Dr. Polo was very thorough and kind during his comprehensive evaluation of my Mom's teeth/gums. His treatment plan for the future--with projected costs--was set up in minutes! Many thanks to Dr. Polo, Melina, Jennifer, Liz and Sarah and other team members who have been so helpful in getting us started, and who were so welcoming and helpful at her first appointment!

I called several different dentist's office for my daughter's cleaning and Forni Dental was the…read moreonly one willing to see her. She is 5yrs old and all the other offices said they only accept 6 year olds. I definitely felt like the care they provided her was worth it I will definitely be coming back. My daughter was so nervous and he was so patient with her. By the time my daughter left she was asking me when's my next cleaning? Lol I definitely recommend coming here!

Outstanding staff and service. This is a 5-star dental service, with an exceptional dental staff…read more Highly professional, top-quality dentistry, very thorough and very caring.

He is the best Odontist in Polk County. Also his staff is exellent. I strongly recommend him !read more

Great office staff... they made my initial visit pleasant and stress free. They now have a new…read morepatient- me!

The doctor was kind and the staff were friendly, but the financial side of my experience was very…read moredisappointing. I was told they "work with" my Cigna insurance, which gave the impression my costs would be reasonable. However, this was not clearly explained, and my claim was processed as out-of-network, leaving me with a much higher bill than expected. I paid upfront based on that understanding. Insurance still paid the office, but I was not reimbursed in a way that reflected what I was led to believe, and no further adjustments were made. I came in needing a crown ASAP and trusted I was choosing the right place, but financially, this was the wrong decision. This kind of lack of transparency is exactly why patients avoid care and lose trust in the system--and why burnout in dentistry keeps getting worse. Expensive lesson--would not return.

The office experience is wonderful. The quality of care is second to none. This is my 3rd visit…read more Dr. Ahmed removed 3 wisdom teeth. I was anxious but had nothing to worry about. She took the time last week to explain not only this procedure, but my future implant, which I so appreciated. She was stellar! It went smoothly. She gently encouraged me & let me know everything that was taking place. And her assistant was Mindy, also a total pro. The office crew rock: Kimberly, Alexis & Cristina! They also offer a payment plan if your insurance doesn't cover these procedures. Needless to say, they are my forever dentists!

My wife noted some negative reviews for this GREAT Dentistry Practice; WRONG. I have been going to…read moreSmile Design now for over 2 years and cannot compliment them enough. Staff is WONDERFUL, courteous and attentative; not to mention kind. I have had cleanings done several extractions (a couple really difficult) and all results have been amazingly positive. We had a horrible dentist in Winter Haven; won't even mention his name and Smile Design is Great. If you live in Winter Haven or Lake Wales, visit Smile Design! Tell them Skip Stein sent you!!!

Very shady in my opinion. Moved to Lake Wales in November attempting to establish with a new…read moredentist. Went on my insurance website and found Smile Dentistry in Lake Wales. When I made the appointment I verified with the representative that they took my insurance. The day before my appointment a representative called to notify me that I would owe a $99 copay. I verified with her that this included my discount and she stated yes. When I went in this am for my appointment they had me filling out paperwork that included a consent form that stated I would not dispute any charges that they made against me after services were provided. I was not going to sign it and then all of a sudden they tell me they do not accept my plan. Do I trust them hell no. Not for me.

I was referred to this place by the VA as I am a 100% disabled vet. The Dental Admin told me that I…read morehad been approved and to come in for three appointments. After that they sent me a bill for over $2,000.00! I contacted the VA and I was on a joint telephone call with the Dental Management AND the VA. The VA reminded them that the agreement they signed to accept vets clearly stated they were NOT to bill any vets for anything! That was to end it, BUT they continue to send be bills to pay them the $2,000.00. I WILL NOT BE PAYING THEM as they signed their agreement to accept vets and agreed not to bill vets and to send all their charges to the VA. It seems the Dental Group FAILED to obtain an "approval code" from the VA prior to having me come in for their service. Their problem for not doing what they agreed to do. Nothing to do with me. They should be billing the VA and NOT continuing to bill me!

I had an appointment and waited over 45 minutes for them to tell me that I did not have paperwork…read morefilled out . They sent it via email and they tried to send it via text . I filled out the form online and in another 30 minutes I was told they did not get a form okay now this is an hour and a half past my appointment. For a simple cleaning and x-ray and what's crazy is that I'd already been there once before. None of my status had changed. I will not be going back to this office / dentist ever again. They need some training and some real oversight by management. Lord knows how the cleaning would have gone this time ​​​​​​​​​​​​​​​​​​​​​​​​​​.

Do not recommend this company. Left my family hanging. They have not attempted to communicate since…read morethey took our money.

I've been a patient here since 2017 and come religiously every 6 months for my cleaning. I used to…read morebe a stickler for booking my cleaning with the same person each time, but I've come to realize that Dr. Ghetiya is just great at finding dental assistants that are amazing at what they do. It never hurts and it's always a good experience. Even when coming for something more than a cleaning they've always been so lovely to work with

Dentist is very inexperienced. Ended up in the ER a few hours after I left. Not Pain free. Gives…read moreshots for simple work. 3 months to get dentures that don't fit. 6 months now for a crown. Staff is friendly. Go elsewhere!!!

He did a very good job. He is so nice makes u feel very comfortable.also at ease. I found my…read moredentist.

the staff is professional and nice, I went in for a specific molar issue and Dr. Michael worked…read morewith me on my issue, explained every option and I appreciate him for that.

I moved here a couple years ago and I had to get myself settled in with a dentist in the area. I…read morewent to one place they wanted to charge me triple the amount. I immediately called sunshine dentistry, made an appointment and went today and the service was amazing. I felt very comfortable there and look forward to going back there in the future.

I read many reviews before going here and what a relief that all of the 5 star comments are really…read moretrue! It's obvious from when you first set foot in the office that they take great pride in their business and patients. The entire place was spotless, all of the employees were extremely nice and helpful. I saw Dr. Veronee after a traumatic fall 2 months ago. Going to the dentist for me is usually traumatic in itself but I was immediately put at ease. The doctor couldn't have been more thorough in his exam and went out of his way to explain everything in detail. He also gave me a few options to consider and made sure I wasn't left with any questions to the visit or future treatments. While my treatment is not over, I feel a lot of relief from my visit knowing that I'm in good hands. I rarely do reviews but when a place stands out like this it's well worth the time to do. I wouldn't hesitate to recommend Sunshine Dental.