We were there to rent a car on Monday, December 9 , 2025 at 8:30pm. They had more than 20 customers…read moreand one agent. We waited for two hours. It was the worst rental car experience in our forty year experience. Next time, we will take a ride share to our home and rent a car near our home. To be so understaffed is inexcusable. To top it off, there was a long delay to leave the facility in our rental car. The gatekeeper said that their system was down. The only surprise was that they have a system. Before I wrote this review, I wrote to Avis with this information, They sent me a boilerplate apology, but I saw no actual investigation of that evening's events and no assurance that they would improve their performance. Therefore, I thought it was important for the public to know what they are walking into.

This is a family operated location. I rent here every week for work and they are the kindest,…read morenicest family! They always have my paperwork ready and I never have to wait for my car. Drop off is even easy!!! Rent a car from here when you need to!!!!

I have a reservation for a car that I made five days ago. I show up at the agency and I am told…read moreafter a 45 minute wait that there are no more cars. That I have to call someone else and have them transfer a car for the next day, which I cannot do because I need the car on the date of the reservation. I leave call customer service. They say another location that is close by doesn't take prepaid reservations so they will have to see where else I would have to drive. I'm not chasing all over the place for a car that I reserved and paid for in full five days prior. Cancelled the reservation. We will never use Budget again. Only leaving one store because it won't allow you to leave none.

I am beside myself with how budget overcharged me without my consent. Agent at this location told…read moreme when I returned my vehicle there that I would receive the original price I reserved the car for. No one advised that if you return a vehicle at a different location that I would be charged a fee of $350.00 They are not customer driven. Do not recommend them

If I could give them a - zero I would. I reserved a car ahead of time, made an appointment, came…read moreearly by 30 minutes and took an hour and 1/2 and they didn't have any gasoline cars and put me into an electric with very little charge. I had no idea how charging happened and spent 4 hours of my rental time trying to find and put juice in the car. The last time I sprained my wrist trying to manhandle the charger and get it filled it up then made it home. The next morning of day 2 after a full charge $20 worth the car broke down on me. I called Thrifty and told them them the car was broken down and i was strained in the rain and they said ok take an Uber. I said no, they should pay for my uber home and they finally agreed. I finally made it home from the break down in thee rain and called them and they said they would not charge me for the 2nd day. 2 weeks later I get an invoice from them showing they did not remove the 2nd day charge. Bottom line, is I got a 1/2 day use a of a car I didn't want in the first place and was charged for 2 days rental and loss 20$ worth of power that someone else got to use. Trust the other reviewers here if you don't believe me, they are THE worse and failed me at every single step.

I walked out of Enterprise Rent a car because even with a discount the rate for an economy car was…read moreoutrageous. I booked Thrifty through AAA and got a fabulous rate and UBERed over to the Delray office of Thrifty/Hertz and was helped by Steve. He found me a compact car in minutes, had it cleaned and prepped, honored my AAA discounted reservation and had me on my way in under 30 minutes. I was very pleased.

Wanted to thank Harrison for being so helpful and pleasant during my rental experience. He…read moreunderstands the importance of respectful customer service and is a great representative of the company.

We safely arrived to pick up our rental at Enterprise on Woolbright Rd. All of the details had…read morebeen worked out by our insurance. My car was totaled, as I tried to avoid running over a huge lizard. As I looked out my window, with airbags deployed, I saw the lizard, safely across the street, smirking at me! Anyway, we were greeted with a smile by the young man working the front desk. He asked for my name and quickly found my reservation. I said that I would like a compact SUV. And he found one immediately. He explained the pricing and what my insurance would pay. He quickly brought the car to the front parking lot and told me the important details about the vehicle. It was clean both inside and out, with a full tank of gas. He also mentioned that Enterprise has gently used cars for sale at excellent price points. I expressed my interest. Before I returned home, someone from the sales department called me! Needless to say, I was very impressed with the service recieved from the time I walked into Enterprise Rental until I drove out of the parking lot. Don't hesitate to rent from this location and drive safely...Don't squish any lizards, along the way!

This is the greatest place to rent a car from! If you are a small business super fan, like me, then…read moreyou should consider this car rental Company. Marco and his team are so kind and accommodating. I especially love that they are open seven days a week. They have an excellent selection of cars and if you fall in love with a car you rent, you might be able to buy it. The prices are reasonable and competitive for weekly rentals. The last time we rented a car, we were in a bit of a hurry. Marco took all of our information in advance. He had the paperwork all ready to go when we got there. All we had to do was sign, provide a credit card, and take off. It was a great experience. Thanks Marco!

Excellent customer service, late model cars,daily weekly and monthly pricing available. Feels like…read morea small family business, which it is. I'd give six stars if I could.

No answer on any of the phones. Experiences when I rent if I can get in contact with somebody.read more

returned rental car on Thursday. Was charged for a turn on Saturday. They doubled the cost of my…read morevehicle and claim that I turned it back in on Saturday when really I had a flight out of the Melbourne airport on Thursday and turned it in then. I actually turned in way earlier than the management agreement was for.

Great service, Stephanie was very professional, polite and…read moreproactive. This branch runs very smooth. Thanks Hertz Delray

Very disappointing experience with Hertz Delray Beach…read more I reserved a Tesla Model 3 through the Uber app because it showed one was available. When I arrived, there were no Teslas. Jasmine offered me a Polestar as a temporary solution until a Tesla became available. While we were inspecting the Polestar, a red Tesla actually arrived. I made it clear that I wanted that Tesla because I have a Tesla charger at home, and she said she would contact me as soon as it was ready. I emailed her my phone number when I got home so there would be no excuse for not reaching me. Instead, I later got an email saying the Tesla had already been given away and that I would be stuck with the Polestar until the following week. That mattered because the Polestar would cost me about $45 every time I needed to fully charge it at a public station. Since I rented through Uber, those extra charging costs on top of the rental made the deal nearly impossible to justify financially. Hertz did absolutely nothing to make this right. Even worse, the local branch does not answer the phone, so everything had to be documented through email. Do not advertise Teslas as available if you cannot provide them, and do not promise customers a swap if you have no intention of following through.

Best place ever I'm a young girl and have been going here for 3 years and they great prices :)read more

We've been taking our Acura and Subaru to A&H Automotive for years. The team is great, they know…read morewhat they are doing. They're honest and will work with you for the long term life of your car. Office is friendly, and they keep in constant communication with you when your auto is in their shop. A & H Just moved to an even bigger location with more bays.