Wow - so lucky to have gotten an appointment with Dr. Liu! We were seriously blown away during our appointment: he is kind, knowledgeable and was infinitely patient with us.
Our visit began with Nurse Susan who spent a lot of time learning about my child and our family history. Before leaving, she gave us her business card with contact information for both herself and the Doctor and encouraged us to call or email whenever needed. We appreciated this individualized attention!
Dr. Liu followed up with more of the same. We never, ever felt even the slightest bit rushed. He answered questions with great consideration and thoroughness. He had to perform a sort of invasive procedure with our child and unlike most Doctors who glaze over this sort of thing, Dr. Liu explained to our child, twice, that he could only do this because he was a Doctor who was in the presence of both parents. He handled the situation with compassion and great care.
Our visit ended with specific follow up instructions, both verbal and written. We received very thorough documentation and great resources to follow up with.
If you have any doubts about Dr. Liu, take a moment to check out his bio on GI Care for Kids' website. We were initially concerned about booking with him due to a negative review that was left for him online, however, our experience couldn't have been more positive. It didn't hurt that he had such a strong resume. His knowledge and gentle bedside manner are truly a great combination for pediatric care.
Thank you Dr. Liu and Nurse Susan for making us so comfortable during our visit. When care for our children exceeds a parent's capabilities there is nothing more comforting than to know that your child is in such adept hands. read more