Dr. Rothenberg is a wonderful, caring, professional physician. She is my partner in health. Her…read morestaff is excellent. The office is pleasant. The annual physical she provides is simply the best there is. It tells you everything you need to know about how your body is functioning. Yesterday, we did a look back of 5 years and I was amazed at how much healthier I am than I was 5 years ago. She spends time with you. You never feel that she is rushed. Appointments are easy to make. Dr. Rothenberg and MDVip are a winning combination. It's the best decision for my health that I have ever made.

Dr. Nicole Rothenberg is everything you want in a doctor: personable, caring, competent, and takes…read morethe time to explain everything in words you can understand. I feel confident that she will stay on top of my health and test results and keep me informed. Her nurse, Cathy was great too-very helpful and efficient.

During the omicron pandemic I had a sore throat with no COVID symptoms. I tried 3 urgent care…read morecenters and for various reasons could not be seen in a reasonable amount of time at any of them. As a last resort I called Livonia Family Medicine Associates since my PCP Dr Bradley works there. I called at 1PM, was seen via video visit at 3:30, and at 5:30 arrived home with my antibiotic script in hand. Five days of pills later, I was cured. My urgent care experience was terrible and unacceptable but my Livonia Family experience made me well. And my office visits have been fine as well. Thumbs way up for this place!

Dr. Saab is the most caring and compassionate doctor I have ever seen. She is very thorough and she…read moredoes not rush your appointment along. I would highly recommend Dr. Saab if you are looking for a new doctor

I have never been compelled to write a review until my experience at this office. My regular…read morePhysician is retiring so I decided to branch out and find a new doctor. I had seen the negative reviews for this office but decided to give it a chance thinking maybe they'd addressed some of the concerns from previous patients. I should have trusted the reviews. I was truly appalled by the hideous attitudes of a majority of the staff members at this office (doctors aside). The women at the front desk spoke with a rude tone and volume to every person who checked in. Privacy and tact do not exist here. When asked to fill out a form, I was not clear on instructions and requested clarification. The response from the woman at the desk made it clear that I was an inconvenience to her. These same women are consistently chatting and having side conversations as if they don't notice you're even there. Clearly, patient care is not a priority here and the staff members are not trained or interviewed for appropriate customer service skills.

I am not the patient, but I went with the patient multiple times to this location to see an ear…read morespecialist. The service and wait time are among the worst for any health clinic. Once, we waited for nearly three hours to see the doctor just to be told we would need to schedule another appointment to see a different doctor. I have never encountered a time when we can see a doctor on time. If you have an appointment here, you might as well schedule the entire morning or afternoon off because that is how long you will need to wait to see your doctor. The last time we went, several people were waiting for the same doctor in front of us. We had been waiting for over half an hour when three more people came in to see, yep, the same doctor. How can they schedule patients like this and let them wait for an hour or longer? I have witnessed patients often upset with the poor service, with one complaining that her appointment was canceled without her consent. On top of that, the facilities are dirty and look like the seats, floor, and windowsills have not been cleaned in years. I had to go to the restroom and was directed to the unisex bathroom by the reception area. There was a brown stain on the toilet seat. I had to ask a worker if there was another bathroom available, and when I asked why all I could say was that the bathroom was not clean. Completely disorganized office, dirty and unhygienic. I have told the patient not to return to this clinic.

friendly and personable doctors…read more Some issues with front desk. overall happy with experience.

They really care about you as a patient here. I've never been really a fan of doctors, but they…read morealways treat me like family. I love the atmosphere and I appreciate how they treat my concerns with importance. I never have trouble refilling and requesting medication. They are very professional and I love having them on my healthcare team.

Went to Physical. They wrote tests which are not covered in the Physical without my knowledge. I…read moredint complain about weakness or any sysmptom that needs vitamin B test. QUEST is their vendor who does these tests. For Vitamin D test, they charged 250 dollars through Prime care. If you go direct to Quest its around 60 dollars. You can shop around and can get for less. I feel like this is day light robbery. I feel only Dr Shively is good here. Rest are not worth going to. For Urine and blood test , I think its better take the prescription and shop around. Called Dr and left multiple messages. No Reply. Contacted Billing 10 times. No reply Horrible service.

I have been telling all my friends in town that this is the place to go if you want a super…read morequalified doctor who actually cares, spends time and has real expertise. After a lot of years as a patient with multiple issues, I have come to absolutely love DO's from MSU, even though am a U of M grad with U of M doctors in my family. DO's for general medical and family care are BETTER! They are trained extremely well, think things out and trained to look at your body as a whole being and aren't just saying, "yeah, ok, let's write you a script, and never find the root cause. Primecare of Novi knows how to care for people and children. I also like the fact that there are a few women in this practice. Every one of these doctors is super nice as well.

I cannot start to express how much having a good doctor is essential to having a good life…read more Dr. Bullach, is one in a million. He listens to everything you tell him... he's not judgemental, and he goes with the flow with everything that is going on. And being a doctor, I'm sure that is a hard thing to do sometimes. But once I was introduced to him, and having him just being a few years older than me... I felt a great connection with having him being my doctor. He's been able to help me when I've been in a pinch with being sick, and is always willing to take a late phone call from you to verify that things are still good with you. Its that type of personal respect that makes it in my book.

I worked with Dr Kuzdak a few years ago, but when trying to make an appointment recently I got this…read moreresponse from the receptionist: "you're now considered a new patient and Dr Kuzdak is not accepting new patients." I felt like a door was slammed in my face. Too bad, as I really enjoyed working with this doctor.

Dr. Kuzak is the best. I would recommended him to anyone. He is so caring and goes way above and…read morebeyond to care for is patients. I wish every Doctor was Dr. Kuzak. He always knows what is wrong with you.!!!

Would not recommend! Terrible! My whole family goes to this practice. My former husband and his…read morefamily have been going here for years. After my divorce, my son stayed on his father's insurance. There was a balance on my son's account that I wasn't aware of until I tried to make an appointment. I was then informed that his account was in collections and I could not make an appointment for him. I was already scheduled for an appointment the following week and after speaking with his father informed him of the situation and that I would pay the bill at my appointment. I get to my appointment and settle the bill. AFTER making the payment, I was informed that they would no longer see him because the account went into collections. His father reached out to the office manager and found out that they were sending notices to his former address. They still refused to see my son who has been going here since he was a baby over a bill for $114. They need to rethink their policy especially in situations with blended families. I got no notice that my son's account was past due. Saying highly disappointed is an understatement. I will be looking for a new provider for myself and my sons.

Dr.K. Sheikh is a wonderful doctor and a better man that cares for his patients. He calls to see…read morehow you are doing and will what it takes to make sure you have what you need to be health

This review is from the perspective of a new patient. I needed to find a doctor and picked Dr…read more Fitzgibbons based on reviews on other websites. She is part of the infinity primary care system. I really like Dr. Fitzgibbons. For my primary appointment, she spent a good 45 minutes with me, and I had some pretty strong concerns that she spent time talking to me about. She is extremely friendly and approachable. The office is busy. If you get an afternoon appointment, you may be waiting for a bit past your appointment time. There are many doctors there, so if you have to come in for something and Dr. Fitzgibbons is full, you can see someone else (her hours, btw, are Monday and Wednesday 9-5 and Thursday 9-12). So far I've been extremely pleased with the attention and care I have received there. They also have an email system set up so you can communicate with your doctor by email, which I like a lot since you can play a lot of phone tag with doctors normally.

Dr. Fitzgibbons has been my doctor for many, many years. She has also been the doctor for my…read morechildren since they were born. She always takes the time to listen and hear any concerns you may have. She really cares about her patients. Ihave friends that normally may get 1 or 2 minutes with their doctor during a visit, I never have this problem with Dr. Fitzgibbons. I could not be happier with all she has done for my and my family!!!!