The staff and the veterinarians are very friendly and caring. Our little Bernie is usually very…read moreanxious when going to see the vet. However he was not as anxious at this veterinary hospital. We will definitely be back.

Great Staff. Great Prices. They truly care about your animals. Snoopy is always excited to see Doc…read moreBell.

The absolute horror of the vet tech who answers the phone in the morning is horrible! She will talk…read moreover you, yell at you, hang up on you and then use the "I won't be talked to like this!" It's actually laughable how upset she gets when you are calling about your pet and it has nothing to do with her but she makes it about her! I was calling regarding my 18 year old dogs medication refill and was told numerous excuses why it's taken 7 days to even be reviewed. My pets have all suffered due to the new owners and the unneeded medications (what finally worked for my Doxie was a $30 amazon ear drops after $600 spent by Dr Wood ) it's all about prescriptions! If this vet tech is this awful to humans I think I would never ever trust her with my pets! Be wary The front desk gals are incredible and I will miss them! And Britin saved the day for my dog!!!

I had been avoiding taking my 90-lb German Shepherd, Charlie, to the vet due to a bad experience at…read morean overpriced clinic in Burlington (name withheld due to the poor review). Because of that, I was nervous about finding a new vet--especially since Charlie isn't exactly friendly with humans outside of his family. That changed when we visited Dr. Tonia and her team at Sedro-Woolley Veterinary Clinic. From the moment we arrived, they made both Charlie and me feel at ease. Dr. Tonia completed his check-up, provided flea medication, updated his shots, and even clipped his nails--all while showing complete confidence in her skills and her team's ability to handle him. Most importantly, there was no judgment or shaming toward either of us, just genuine care and professionalism. The cost was about half of what I had been quoted at the Burlington clinic that will remain nameless (if you live in the valley, you probably know which one I mean). I will absolutely be recommending Sedro-Woolley Veterinary Clinic to anyone in need of veterinary services. Thank you again, Dr. Tonia and staff--Charlie and I will definitely be returning, even if it's just for a nail trim!

We have seen 3 of the Vets here (for both dog & cat) & have had a great experience each time…read more Seriously. Not one complaint. Front office is friendly, punctual, and the pricing is very reasonable. My dog had a minor panic attack in the lobby when someone with 8 chihuahuas + 0 leashes showed up. The techs were all over it, quickly guiding us into a private room, calmed the rest of the lobby, sorting/organizing clients into rooms as quickly as possible. Much appreciated. Vets were very therapeutic, kept us all comfortable, and absolute pros when it came to diagnostics and prescribing. In house pharmacy is a bonus! We have found our vets

June 4th 2025. Made an appointment for Willy's ears, doctor looked inside said was OK. I especially…read moreasked outside , he said was crusts. Than subscribed 42 tablets of Apoquel 3.6mg . Another two weeks he went to see another vet and found out inflammation inside and outside was pus.

I just took their email survey but my review lacked any explanation of how good of an experience my…read morelast visit went. I brought my Morkie in, for what I suspected was a possible ear infection, thankfully it wasn't. I told the assistant, I didn't feel confident when cleaning his ears. I always feel that I'm going to hurt him. She took the time to explain the setup and supplies I would need, then Dr.George walked me through the process and so forth. I know something so simple, but I walked out that morning feeling more informed and confident about caring for my little one. To the assistant, sorry I forgot your name but YOU WERE AMAZING! I don't doubt, you love your job!

Awful service. I don't want to go into it, but do not go!…read more Vet promised something and didn't follow through. I had to call and call, and then reception ignored all my calls. No texts or calls or emails were responded to. Not even to the office manager. The only person I complained about up front was a new gal who was quite rude to me. She told me they couldn't do what I was asking and snickered, saying, "Ummm, I can't just TELL the very to do something,​" which is not what I asked.​ I asked her to ASK him to follow through on what he said he would do... Which was to send in a script if my kitten had further symptoms. He told me to go to urgent care. What??? My car just needed abx. ​​​​​​​ I'm not sure what to say. Don't see the male doctor with the last name Deol. ​​​​​​​​​

Literally THE worst. They're extremely rude and inconsiderate staff and the vets I've interacted…read morewith weren't very kind to my critters. They scheduled my dog for an appointment without even consilting us and when we got a "reminder" for an appointment we knew nothing about, we called to cancel because it was on a date/time we couldn't make. After canceling the appointment we were charged a hefty no show/missed appointment fee, for what (I repeat) was an appointment WE did NOT schedule and new NOTHING about until the last minute when we could not arrange to be there.

i went there for years and then they went corporate. I had all my cats spayed there, but the last…read moretime they tell me I need appt to examine cat for spaying and it cost me 485., then they want appt for spay and I asked how much- they said 842. to spay my cat. I had insurance I bought from them, but they discontinued it. it cost me 265. to spay cat last year with no problems, so they just decided to raise the price. Unbelievable.

We adopted an older dog recently, and he has developed separation anxiety. When we picked him up…read morefrom his first haircut with Michelle, he was perfectly happy (with no calming meds). Michelle worked very fast; he was ready in about 1.5 hours. She also gave us a 15 minute heads up, so we were able to wrap up our grocery shopping and get there as soon as he was done. It's definitely worth the trip to Passionate Paws.

Michelle came into our lives when we were desperate to find a local cat groomer after our the…read moregroomer we had been going to for years retired. We connected with another awesome groomer in Oak Harbor but then she became unresponsive. We had a very bad experience with grooming at a local vet clinic and I was thinking I'd have to drive to Seattle to find a good cat groomer. So I was elated to find Michelle. I was hesitant to try someone new because I didn't want to put our cat in another compromising situation, but Michelle was fantastic. She's very communicative, she didn't demand that our cat be drugged before grooming, she was unbelievably fast, and her place is super peaceful -- I've never seen more than one fur baby in her studio at a time. Our cat lost part of her jaw after being hit by a car and has trouble keeping her long fur clean. Michelle's expert grooming makes it easy for our kitty to stay clean and be even more adorable than she already is in her special lion cut. Super nice person, loves animals, terrific pricing, easy location. Just WINNING all the way around.

Absolutely recommend! They are caring, gentle, and respectful of one of worst times of your lives…read more I cannot express my gratitude enough for your services and loving compassion you shared.

Very kind, compassionate. Difficult time made so much easier. They took care of everything for us…read more Came to our house 2. people. Plan on using again.

Excellent service. Dr. Samson puts both me & my pets at ease completely. She is thorough, attentive…read more& radiates a warm and caring energy, which is everything I would wish for in a veterinarian. The rest of the staff is equally as engaging, communicative and kind-hearted! Thank you all for your work :)

Fifteen years ago I had my dog euthanized. It was a peaceful experience and lasted 5 minutes…read more Sep 10th I went to Banfield hospital to have my Willy euthanized. It was a horrible experience. He barked in pain after the first injection, loud twice.. Then picked up by a nurse to backroom for injection port and showed upset. This was not his personality. He came back room with 4 legs twitches. It lasted 45 minutes. I came in calm, ready to let him go. I left feeling upset and anger. What should have been peaceful was prolonged agony. Willy was deaf and blind, and he was gradually losing his sense of smell. He must have thought I was hurting him.

Over the years I have adopted many best friends from the Skagit Valley Humane Society and every…read moreexperience was a positive one. They are a no kill shelter. Since our area has a high adoption rate, this facility takes out of state dogs from over crowded shelters. What an incredible program! You can find dogs from California, Texas, all over. The new facility is clean, well setup and bright. The animals are all well cared for and the staff is very friendly. They were honest about any issues they had observed with the dogs & had temperament tested them, I really appreciated that. Coming into the shelter at an older age and with several (treatable) medical conditions, some shelters would have chosen to put the two old gals I recently adopted down, I am forever grateful Skagit did not. They are full of energy (I guess no one told them they are old) & joy. Every day is better with them as my companions. Thank you Skagit Humane Society staff and volunteers for all you do!

Bad customer services, never return phone calls! I submitted an application and then called them…read more The lady said she would call me back within an hour but never called me back. I tried again two days later, same experience happened. Finally a day later they told me the cat I chose was already gone and told me to just make an appointment whenever I see a new cat arrives. I did but then the lady said I can't make an appointment because the cat just came in, need 72 hours. She can't guarantee I would get the cat though. I don't want to waste more time, I went to a different shelter where people know how to run the business. I got the cat!

Dr. Milan Milovancev is truly a godsend! He saved my dog's life. We were able to schedule an…read moreelective surgery just before it turned into an emergency thanks to his quick consultation and ability to move forward with surgery right away. Dr. Milan took the time to answer every single one of my questions, explain the details thoroughly, and develop a plan that prioritized my dog's success while also being mindful of financial constraints. He focused on the essential tests that made the surgery possible for me to afford, and it was always clear that his top priority was my pet's well-being and quality of life. He is exceptional at what he does, and I will always be grateful I found him. The techs were also fantastic; walking me through the pre- and post-op process with care and professionalism. That said, the business side of this hospital left a very different impression. The financial policies feel rigid, profit-driven, and disconnected from the compassion their medical staff provides. My dog's gallbladder surgery was around $10k and they required full upfront payment before even beginning check-in. This drastically delayed check and check out unnecessarily. They do not offer direct pay options with insurance providers and insisted this was somehow a "benefit" to me. In reality, requiring $10k cash or card upfront- and even refusing checks- puts families in heartbreaking positions during emergencies. The check-in process was stressful and impersonal. My dog wasn't even taken back until the payment fully cleared, which took about 30 minutes while I worked with my bank to lift a daily card limit. During checkout, I was immediately presented with a card machine for an additional $850 balance before they would even start preparing my dog for release. There was no warm greeting, no conversation about how my dog did- just a transaction. It made me feel like seeing my dog again was contingent on payment, which overshadowed the relief I felt knowing the surgery was successful. While the front desk is urgent and quick to demand the money- they cannot answer a single billing question from your receipt. In summary: The medical staff here, especially Dr. Milan, are outstanding and truly care about pets and their families. Unfortunately, the administrative and financial side of the clinic delivers a cold, business-first experience that undermines the incredible work being done in the operating room. If Dr. Milan were to practice elsewhere, I would follow him without hesitation. Huge tip: if you are traveling from out of town or just want an additional night right next to their 24/7 urgent care the hotel has a contract with them that provides a great discount. Edit/ post review: the surgical/medical team is just awesome. Called and helped me with post operation help.

The staff was exceptional and provided me with thorough information at the initial consultation and…read morefollow up care was outstanding. My dog had TPLO surgery and she is now 100% back to her old self! From the initial consultation to post-surgery care, to rehabilitative services, everyone seemed focused on our goal, which was for my dog to be able to run (her favorite activity) and live her best life. We can't say enough good things about everyone, from the staff at the front desk, to the techs providing information, to anyone (everyone!) who took my calls post-surgery as we worked through a significant healing process. We opted for rehab services and couldn't have found a better care team!