NCVH- we love the Doctors and assistants here!!! We have always taken our pets here and Dr. Squibb…read moreand his team of doctors are the best! They are always so compassionate and understanding. Our Auggie broke his leg and the after care that Dr. Squibb has shown us throughout our pups recovery is hands down the best! He has always been up front and I feel that he has always been very honest with us, which is A HUGE plus. The only thing I would say needs work are the front desk ladies some times they're rude, and some times they have unnecessary snarky attitudes (not all of them-but some of them and when on the phone they don't fully listen. One of them complained about another employee right in front of me, which I found very unprofessional on their end because my interaction with that specific person, actually was very helpful and I had zero complaints about her. If you have personal feelings about co workers, they should really keep their eye rolling and unnecessary comments to themselves. The front desk is the first point of contact with the public and they really do make the first impression for NCVH. Other than that, hands down, we recommend NCVH.

Always amazing care for our pets. Dr. Squibb and his staff are compassionate and thorough. We've…read morebeen coming here and recommending North Cascade Veterinary Hospital for about 15 years.

I had been avoiding taking my 90-lb German Shepherd, Charlie, to the vet due to a bad experience at…read morean overpriced clinic in Burlington (name withheld due to the poor review). Because of that, I was nervous about finding a new vet--especially since Charlie isn't exactly friendly with humans outside of his family. That changed when we visited Dr. Tonia and her team at Sedro-Woolley Veterinary Clinic. From the moment we arrived, they made both Charlie and me feel at ease. Dr. Tonia completed his check-up, provided flea medication, updated his shots, and even clipped his nails--all while showing complete confidence in her skills and her team's ability to handle him. Most importantly, there was no judgment or shaming toward either of us, just genuine care and professionalism. The cost was about half of what I had been quoted at the Burlington clinic that will remain nameless (if you live in the valley, you probably know which one I mean). I will absolutely be recommending Sedro-Woolley Veterinary Clinic to anyone in need of veterinary services. Thank you again, Dr. Tonia and staff--Charlie and I will definitely be returning, even if it's just for a nail trim!

Dr. Wood, the new owner is wonderful and patient. I had so many questions about the right path for…read moreour husky and needed to take cost into account. She understood and didn't make me feel like a negligent pet owner about putting off some things that could truly wait for him because of the cost. She's compassionate but realistic about expense too which is refreshing . Glad to be back at the clinic close to home. Thank you Dr. Wood!

PS Vet Hospital has some of the best veterinary doctors and technicians we've ever met. Our pup…read moreneeded back surgery. Dr Brenna worked her magic on Guinness and it looks like he will walk again. Unrelated to the back injury, he developed a bacterial infection so he's been in and out of the hospital many times the last two weeks. He has had 10 different doctors and many technicians throughout his stays and all have been amazing. Thank you, Puget Sound Veterinary!

Best Veterinary clinic in the Mount Vernon /Burlington area. Caring physicians and staff. I always…read morefeel like my pets are receiving the best of care and more importantly compassion! We are very fortunate to have found them! All of the vets are awesome but a huge shout out to Dr Scott in particular for the diagnosis and treatment of our cat Abby! We had another clinic stumped by her condition and they had given up on her. He diagnosed her correctly and accompanied her through her treatments. My husband and I have nothing but respect for this doctor. We hope to bring our pets here for a long time!

I've been taking my kitties here since moving to the Valley a couple years ago, and have always…read morebeen more than impressed by their service and amazing, loving care. Recently, my littlest cat was acting very weird and stopped eating over a period of a few days. I thought it might be because of the heat wave we were having at the time, but when she got increasingly lethargic and started hiding, I got worried and called Chuckanut Valley. They got us right in! After quite a bit of poking and prodding, not to mention a full panel of tests, it was determined that my cat was likely just hot. It was a pretty expensive diagnosis, but I was relieved it wasn't something worse. The doctors and staff here are always so loving and kind. And while their prices are definitely premium (aren't all vets?) I do appreciate they have prescription meds on hand when I need them for my pets, and offer discounts if you offer full diagnostic panels. I am so happy to have found them!

They had my dog to trim her nails. She had to be sedated cause she hates it. When I picked her up…read moreshe was lethargic. By the next day she is vomiting blood. I took her back and they said "correlation does not imply causation". It was all CYA. " not our problem ". The vet says he'll be right back. He goes out for 10+ minutes. I go to see what's going on. He was typing. My guess is that he is adjusting the report on the procedure. Ultimately my dog died. I'll never go back. And suggest the same for you.

Literally THE worst. They're extremely rude and inconsiderate staff and the vets I've interacted…read morewith weren't very kind to my critters. They scheduled my dog for an appointment without even consilting us and when we got a "reminder" for an appointment we knew nothing about, we called to cancel because it was on a date/time we couldn't make. After canceling the appointment we were charged a hefty no show/missed appointment fee, for what (I repeat) was an appointment WE did NOT schedule and new NOTHING about until the last minute when we could not arrange to be there.

i went there for years and then they went corporate. I had all my cats spayed there, but the last…read moretime they tell me I need appt to examine cat for spaying and it cost me 485., then they want appt for spay and I asked how much- they said 842. to spay my cat. I had insurance I bought from them, but they discontinued it. it cost me 265. to spay cat last year with no problems, so they just decided to raise the price. Unbelievable.

We adopted an older dog recently, and he has developed separation anxiety. When we picked him up…read morefrom his first haircut with Michelle, he was perfectly happy (with no calming meds). Michelle worked very fast; he was ready in about 1.5 hours. She also gave us a 15 minute heads up, so we were able to wrap up our grocery shopping and get there as soon as he was done. It's definitely worth the trip to Passionate Paws.

Michelle came into our lives when we were desperate to find a local cat groomer after our the…read moregroomer we had been going to for years retired. We connected with another awesome groomer in Oak Harbor but then she became unresponsive. We had a very bad experience with grooming at a local vet clinic and I was thinking I'd have to drive to Seattle to find a good cat groomer. So I was elated to find Michelle. I was hesitant to try someone new because I didn't want to put our cat in another compromising situation, but Michelle was fantastic. She's very communicative, she didn't demand that our cat be drugged before grooming, she was unbelievably fast, and her place is super peaceful -- I've never seen more than one fur baby in her studio at a time. Our cat lost part of her jaw after being hit by a car and has trouble keeping her long fur clean. Michelle's expert grooming makes it easy for our kitty to stay clean and be even more adorable than she already is in her special lion cut. Super nice person, loves animals, terrific pricing, easy location. Just WINNING all the way around.

Absolutely recommend! They are caring, gentle, and respectful of one of worst times of your lives…read more I cannot express my gratitude enough for your services and loving compassion you shared.

Very kind, compassionate. Difficult time made so much easier. They took care of everything for us…read more Came to our house 2. people. Plan on using again.

Brandy was extremely helpful and reassuring my husky K-mart is usually very very anxious the staff…read morehave really helped him feel more comfortable with each visit we went in for his neuter appointment yesterday 9/25 they called me with reminders up until the day prior check in was quick and easy Brandy was very thorough going through all the pre appointment questions and easing my anxious fur mama heart most everything was covered in his wellness plan and all the stuff that wasn't I get a discount with the plan so that's a bonus my boi is a bit of a light weight so it took him a little longer to wake up so Brandy monitored him and gave me a call a 1.5 hrs before he would be ready (I live an hour away so this was extremely helpful) she walked me through all his meds when to give them and all the steps to help ensure he makes a safe and quick recovery

Visited this location recently to get a refill on my older dogs estrogen medication. It's simply a…read morelow dose of estrogen that assists with incontinence at night. She's been taking the pill for 3 years without any complications or side effects. However, from the beginning to the end of my appointment, Dr. Samson seemed to be under the impression I had just wandered in from the street to score a cheap fix. All information I provided was treated with extreme skepticism. She insisted we needed a $75 urine test before we could refill the prescription. I informed her and her assistant that my dog had just recently had a $200 blood test that came back 100% healthy. All complications related to the medication are related to blood pressure and heart rate, so a blood test is a more than sufficient test for problems developing from the use of the medication. The doctor left the room and proceeded to have a conversation about me in the hallway outside the door. They called my other vets office and looked over the blood test. After 15 minutes of discussion, the vet tech sheepishly re-entered the room and informed me that they would not be refilling my prescription until the urine collection was complete. I asked if I could get a dose for the night so she wouldn't miss a pill and lapse in her medication. I was denied. So effectively, my dogs health and medication was held hostage for a pee test. I was given an apology from the vet tech (Dr. Samson never did re-appear after her initial brisk assessment) and sent on my way with my test kit. The next morning I dropped off her urine sample and was informed that I'd receive a call when the test was complete. 8 hours later and no call, so I gave them a ring on my way home from work. I was informed that the test was healthy and I could pick up my prescription any time. Again I received a half-apology ("Sorry it took so long to get back to you") to which I replied, "Well I had to call you, but that's okay. I'll be there soon." Finally arrived, waited another 10 minutes and received my prescribed medicine. Which, naturally, was labeled NO REFILLS in bold type. I asked the vet tech and she informed me that the vet wanted to do another exam before she could get a refill. The prescription only lasts 30 days. It's safe to say that I won't be returning to this office for a follow up exam. Rude treatment followed by weak apologies and a disregard for my dogs health and prescribed medication. I should also mention how odd I found the impersonal nature of my veterinarian. I had brought my other dog with me to the vets office because the one needing treatment is very shy. She never even acknowledged the other dog in the room, never asked his name, never put on the usual niceties that I guess I've just come to expect from a veterinarian. A bizarre and dissatisfying experience overall.

Over the years I have adopted many best friends from the Skagit Valley Humane Society and every…read moreexperience was a positive one. They are a no kill shelter. Since our area has a high adoption rate, this facility takes out of state dogs from over crowded shelters. What an incredible program! You can find dogs from California, Texas, all over. The new facility is clean, well setup and bright. The animals are all well cared for and the staff is very friendly. They were honest about any issues they had observed with the dogs & had temperament tested them, I really appreciated that. Coming into the shelter at an older age and with several (treatable) medical conditions, some shelters would have chosen to put the two old gals I recently adopted down, I am forever grateful Skagit did not. They are full of energy (I guess no one told them they are old) & joy. Every day is better with them as my companions. Thank you Skagit Humane Society staff and volunteers for all you do!

I went to the Humane Society of Skagit Valley a few weeks ago hoping to adopt a dog. The front desk…read morestaff was really friendly and helpful -- they took their time and pointed me toward some sweet dogs that seemed like a good match. While I was there, I noticed a little pug and asked about her. They told me she wasn't available for adoption. I could see why -- her butt was prolapsed and there was liquid poop and blood all over her kennel. She was panting, whining, and frantically trying to get out. It was really upsetting to see. I spoke with the manager, who told me not to worry, that they had it under control and the dog was fine. I left feeling terrible. I came back a few days later and the poor pug was still in the same condition -- prolapse, bloody diarrhea, the whole thing. She still looked miserable. I'm really concerned that they don't have the animals' best interest at heart. A prolapsed rectum is painful, and there was clearly blood coming from her. I just don't understand how a person could look at that and think it's okay to leave her like that. This experience has me seriously questioning the level of care the animals are getting. I wanted to support the shelter, but I left feeling heartbroken and worried. I'm still looking to adopt a dog, but after this experience I don't feel confident adopting from here.

Dr. Milan Milovancev is truly a godsend! He saved my dog's life. We were able to schedule an…read moreelective surgery just before it turned into an emergency thanks to his quick consultation and ability to move forward with surgery right away. Dr. Milan took the time to answer every single one of my questions, explain the details thoroughly, and develop a plan that prioritized my dog's success while also being mindful of financial constraints. He focused on the essential tests that made the surgery possible for me to afford, and it was always clear that his top priority was my pet's well-being and quality of life. He is exceptional at what he does, and I will always be grateful I found him. The techs were also fantastic; walking me through the pre- and post-op process with care and professionalism. That said, the business side of this hospital left a very different impression. The financial policies feel rigid, profit-driven, and disconnected from the compassion their medical staff provides. My dog's gallbladder surgery was around $10k and they required full upfront payment before even beginning check-in. This drastically delayed check and check out unnecessarily. They do not offer direct pay options with insurance providers and insisted this was somehow a "benefit" to me. In reality, requiring $10k cash or card upfront- and even refusing checks- puts families in heartbreaking positions during emergencies. The check-in process was stressful and impersonal. My dog wasn't even taken back until the payment fully cleared, which took about 30 minutes while I worked with my bank to lift a daily card limit. During checkout, I was immediately presented with a card machine for an additional $850 balance before they would even start preparing my dog for release. There was no warm greeting, no conversation about how my dog did- just a transaction. It made me feel like seeing my dog again was contingent on payment, which overshadowed the relief I felt knowing the surgery was successful. While the front desk is urgent and quick to demand the money- they cannot answer a single billing question from your receipt. In summary: The medical staff here, especially Dr. Milan, are outstanding and truly care about pets and their families. Unfortunately, the administrative and financial side of the clinic delivers a cold, business-first experience that undermines the incredible work being done in the operating room. If Dr. Milan were to practice elsewhere, I would follow him without hesitation. Huge tip: if you are traveling from out of town or just want an additional night right next to their 24/7 urgent care the hotel has a contract with them that provides a great discount. Edit/ post review: the surgical/medical team is just awesome. Called and helped me with post operation help.

The staff was exceptional and provided me with thorough information at the initial consultation and…read morefollow up care was outstanding. My dog had TPLO surgery and she is now 100% back to her old self! From the initial consultation to post-surgery care, to rehabilitative services, everyone seemed focused on our goal, which was for my dog to be able to run (her favorite activity) and live her best life. We can't say enough good things about everyone, from the staff at the front desk, to the techs providing information, to anyone (everyone!) who took my calls post-surgery as we worked through a significant healing process. We opted for rehab services and couldn't have found a better care team!