Have been here before in the past multiple times with our dog they don't have a system for who's in…read morequeue. This has always been a problem. They have a check in number that sends you straight to voicemail. They make you wait over an hour just to take someone else in who got in after you. We came in 20mins before they opened so we can be one of the first patients. They come out and count the cars in the parking lot and take no consideration who got there next. Super unprofessional and uncoordinated. This was our last visit for sure and that's that my dog didn't even get seen we spent an hour before having to go into work because their work hours are that of retired people's schedules... just be aware.

I got my dog last Novrmber. She is 7 and had had no shots since she was a pup. They did an exam,…read moremicrochipped her and gave her all necessary shots and were nice and friendly.

Overcharging for Services, & being lied to on both visits!…read moreWe were charged $44.00 for a rabies shot for our Chihuahua which is fair, but we were charged $55.00 for a technician not a veterinarian to administer it. My total bill for a nail trim, & anal gland expression was $167.84. I would Not recommend this Animal Care to anyone.This is our 2nd. Visit since moving to Mount Vernon, from Scottsdale... & will be our last!

I had always enjoyed Dr Campbell and his office staff. He had cared for all my pets and my parent's…read morepets. He was no more expensive than anywhere else and he saved me a few hundred dollars when my little doggy (RIP) needed some expensive treatment. Then during COVID, it was fine that they would just come out and get my pet for service. I didn't mind because of everything going on. Those were some rough times, aye? But then things got a bit weird. Dr Campbell seemed to be gone but his website was the same. My mom said there was another vet there but things just felt weird and then, my poor little dog suddenly had a very painful medical issue and needed to gently be put down. Her condition wouldn't get better and was extremely painful. So I called our vet...and they would only let one of us in with her and they couldn't see us fast enough. I'm grateful that they were willing to let anyone at all in them but we needed two people able to go in. Either way, they couldn't see her fast enough. So I had to take her to one of the emergency hospitals. I didn't want to do that but they were amazing. That's a whole other review. Great, now I have to go see if I've reviewed that place or not already! Back to College Way... I recently got my service dog who's been in training for me for two years since he was a puppy. He's a VERY bouncy Goldendoodle. His passion in life is to chase tennis balls and then chew them up afterwards and then I get to throw them away before they get completely shredded. Well, he started to be less bouncy. He went out with my son to chase a ball but they were only gone a minute. He'd chased one ball and then turned around and wanted to come back in. Clearly he doesn't feel good. We've been going to Cedardale Vet to see the incredible Dr Leslie Pollock. There's another review I need to make! But she doesn't take appointments and she doesn't do in-depth stuff. I talked with her and decided that he probably needed deeper testing so I took him to College Way after finding that their website was completely revamped. There were new vets that folks seemed to like although some complaints about them adding stuff just for it to cost more. Well, let me tell you. First off, they got him right in. Secondly...I'm going to guess that anyone having issues with their front desk people is probably bringing attitude of some kind with them because throughout all the years from Dr Campbell to the now...the front desk people have always been top notch. Thirdly, maybe this is in response to previous complaints but the new people tell you pricing for every single step along the way and get your permission to move forward. Every. Single. Step. I have never had anywhere be as careful as they were. We saw Dr Pecaro and she was wonderful! She was gentle, efficient, knowledgeable, friendly and clearly loves the animals she's working on. She got my poor puppy on the way to wellness. He's got his silly bounce back already and I am very grateful! So while I had some hesitancy when things were a bit odd, I am feeling pretty good about taking my servicedoodle there whenever he needs in-depth care.

We have been going to Parker Way for almost six years. They have been able to care for our rabbits…read moreand dogs in a loving way. Our dogs do become anxious when they go but the staff are patient and caring. One of our dogs had a double TPLO surgery there and recovered really well. The cost was much cheaper than other vets in Snohomish and King County. Highly recommended them!

I called today for a male cat neuter estimate. I was given an up-sale of over $400 first and she…read morewhittled away at the price to $125, whew that was exhausting. I asked again what a cat neuter would cost without all the extras and I got some horrible attitude. She said she had worked there for 13 years, she was yelling at me at this point, and I remembered why I had stopped visiting this clinic a few years ago, it's office staff. Clearly this clinic is not going to change and upgrade its customer service skills. When I bring my pet in, I'm also your client. Personally, I cannot get past the office staff attitude. I thought giving them a few years to learn and improve might help, but the bottom line is the money line, and I will take my money elsewhere.

PS Vet Hospital has some of the best veterinary doctors and technicians we've ever met. Our pup…read moreneeded back surgery. Dr Brenna worked her magic on Guinness and it looks like he will walk again. Unrelated to the back injury, he developed a bacterial infection so he's been in and out of the hospital many times the last two weeks. He has had 10 different doctors and many technicians throughout his stays and all have been amazing. Thank you, Puget Sound Veterinary!

Best Veterinary clinic in the Mount Vernon /Burlington area. Caring physicians and staff. I always…read morefeel like my pets are receiving the best of care and more importantly compassion! We are very fortunate to have found them! All of the vets are awesome but a huge shout out to Dr Scott in particular for the diagnosis and treatment of our cat Abby! We had another clinic stumped by her condition and they had given up on her. He diagnosed her correctly and accompanied her through her treatments. My husband and I have nothing but respect for this doctor. We hope to bring our pets here for a long time!

I've been taking my kitties here since moving to the Valley a couple years ago, and have always…read morebeen more than impressed by their service and amazing, loving care. Recently, my littlest cat was acting very weird and stopped eating over a period of a few days. I thought it might be because of the heat wave we were having at the time, but when she got increasingly lethargic and started hiding, I got worried and called Chuckanut Valley. They got us right in! After quite a bit of poking and prodding, not to mention a full panel of tests, it was determined that my cat was likely just hot. It was a pretty expensive diagnosis, but I was relieved it wasn't something worse. The doctors and staff here are always so loving and kind. And while their prices are definitely premium (aren't all vets?) I do appreciate they have prescription meds on hand when I need them for my pets, and offer discounts if you offer full diagnostic panels. I am so happy to have found them!

They had my dog to trim her nails. She had to be sedated cause she hates it. When I picked her up…read moreshe was lethargic. By the next day she is vomiting blood. I took her back and they said "correlation does not imply causation". It was all CYA. " not our problem ". The vet says he'll be right back. He goes out for 10+ minutes. I go to see what's going on. He was typing. My guess is that he is adjusting the report on the procedure. Ultimately my dog died. I'll never go back. And suggest the same for you.

MVV has been consistently amazing with my veterinary needs for my flocks of chickens, ducks and…read moregeese. From front desk staff to the doctors themselves, I am so happy for to have them nearby for the extremes; a chicken with viral and bacterial sinus infections, a dislocated goose toe and many other flock maladies. I know I will get the best service and treatment options for my birds at Mountain View Vet.

I thought this was a nice clinic. Everyone seemed kind and wonderful. We scheduled a Cherry eye…read moresurgery for our dog. The 3rd dog we have had to have this surgery preformed on. When she came out of surgery, it didn't look right to us at all. Well, let say it looked very different then then our other two dogs. The following day when Zenna went to finally got up to drink and eat some food, her leaning down to dog bowl all of a sudden her eye started to bleed badly. I got it to finally stop, I called the vet and left a message. Then later I brought her outside and as she was sniffing the grass to find her bathroom spot her eye started to hemorrhage. Just pouring out blood. We raced up to the Animal Hospital, where we found out the bleeding was coming from below the sutures, for those were still intact. So they stitched her whole eye closed to act like a bandage. I brought the ER bill to Mountain View Vet Clinic because obviously something happened during surgery and it was not a post surgery side effect, like the Dr claimed. Then he stated Zenna might have pawed or scratched at her eye. I said, possible, but she didn't and if she did, why would your sutures still be intact and the injury came from below it. The vet then said he is not going to reimburse us for the ER bill for his shotty surgery. Well, we will be collecting it in small claims for sure. So if you want unnecessary grief, someone who is not going to admit when they were wrong and your animal has to go through more pain. His surgery is subpar work and the owner himself will stiff you with the bill of his negligence then bring your animal here. I'm kidding, for the love of animals avoid this place. Even down to her complementary nail clipping, one side was way longer then the other. Keep your animal away from Dr. Sargent the owner of Mountain View Veterinary Clinic. Just because your good at the board game Operation doesn't mean you're going to be a good surgeon. Bad business!

Long story short, i now drive an extra half hour to my new vet because Animal Care Center is not…read morethe care my pets deserve and the amount of money i pay for the service. starts at the rude front desk. They don't even answer the phone during normal business hours. About 5 years ago this place was fantastic and the front desk was friendly, i recommend them to my friends. not anymore, we have all switched. also, the "tech" appointment is nonsense, the tech comes and gets your animal, no vet, and you are not allowed to go back with the tech. not allowed to ask questions because they are not a vet, just a tech. you would need to make another appt to ask a question?? bye

I was told yesterday that my dog Sophie was not going to be taken care by the vets there Mar. 19, i…read morehave the wellness plan with them . She is due for heart worm bordetella lepto vaccine and her teeth cleaned. The plan is paid as Feb 16 now i get to get to go to another vet and pay out of pocket for these services .when i had it covered by there wellness plan. Its not fair and if I cannot get the services I paid for I will go to the small claims court to settle this matter. Patricia Cameron Mount Vernon Wa.

We had a scary emergency with our boy Teddy and didn't even know where to begin or who to call when…read moreour vet wasn't open. We called in the late evening on a Saturday night and drove almost an hour to find such caring compassionate people at Pet Emergency Center. We had a good wait of course bc it was after a holiday but we waited comfortably in our car where they offered to come and get us when it was time. They let us know ahead of costs so we wouldn't be shocked. The compassion and care by the incredible intake nurse was so needed after our last experience with a vet was so heartbreaking, we left without our dog. We are grateful for this incredible team and express our deepest of thanks!

Took my dog there for leg injury after hours. Vet walked in the room and stated she wish she could…read morequit, that she was tired!! RED FLAG! They did x-rays and administered pain meds. The VETz TECH female came in with more pain meds. I questioned why is she giving my dog more! She stated doctor told her to. She left the room and l heard loudly per the female vet, You didn't give her extra medicine?? She said , Yes, you told me too! She's yelling outside the door...that was supposed to go home with the owner!! I confronted the Vet..."you overdosed my dog!!" She replied, She probably will be ok!? " I immediately called my Vet Tech friend. She said, you better know CPR!! At 2am, l was administering CPR and praying to God!! I had just lost my husband!! Please take your animal elsewhere! Horrible experience!!

This place came recommended for dogs. They no longer see dogs. Just horses only. This listing on…read moreYelp needs to be updated.

Love this place! Amazing doctors. Recently started going here as my last vet is usually booked out…read moreweeks at a time. Staff and Drs that listen and do what's best for your pet. I have a very anxious dog, so everyone's kindness and patience is greatly appreciated. Decent prices as well, especially for great service. Can't say enough good stuff!

NCVH- we love the Doctors and assistants here!!! We have always taken our pets here and Dr. Squibb…read moreand his team of doctors are the best! They are always so compassionate and understanding. Our Auggie broke his leg and the after care that Dr. Squibb has shown us throughout our pups recovery is hands down the best! He has always been up front and I feel that he has always been very honest with us, which is A HUGE plus. The only thing I would say needs work are the front desk ladies some times they're rude, and some times they have unnecessary snarky attitudes (not all of them-but some of them and when on the phone they don't fully listen. One of them complained about another employee right in front of me, which I found very unprofessional on their end because my interaction with that specific person, actually was very helpful and I had zero complaints about her. If you have personal feelings about co workers, they should really keep their eye rolling and unnecessary comments to themselves. The front desk is the first point of contact with the public and they really do make the first impression for NCVH. Other than that, hands down, we recommend NCVH.

Always amazing care for our pets. Dr. Squibb and his staff are compassionate and thorough. We've…read morebeen coming here and recommending North Cascade Veterinary Hospital for about 15 years.