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    Stephen T Frank

    3.4 (7 reviews)
    Open 9:00 am - 5:00 pm
    Updated a few days ago

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    Trust planning

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    Vessel Documentation Services - USCG Documented Vessels

    Vessel Documentation Services

    (2 reviews)

    Absolutely Incredible Experience with Mari!!!…read more I was originally going to use another documentation company recommended by my broker, but after doing some research online and reading the amazing reviews about Mari, I decided to reach out and I'm so glad I did! Every review was absolutely spot on! Mari is an absolute pleasure to work with. She's professional, highly communicative, extremely organized, and truly on top of every detail. From start to finish, she made the entire documentation process seamless and stress free. She guided me through each step, provided the right advice, and made sure every piece of paperwork was done correctly and efficiently. Even though my broker wasn't the best or easiest to work with which made that part of the experience frustrating. Mari was still spot on and handled everything flawlessly. Her patience, attention to detail, and kind demeanor made the whole experience not only easy but genuinely enjoyable. I can't recommend her enough. If I could give her 10 stars, I absolutely would. Thank you, Mari you're the best in the business! Keep up the good work !!

    I have known Maribeth Rogers for many years and she is an upstanding member of the boating…read morecommunity in Santa Barbara. However, she is also involved in many other boating centers up and down the pacific coast as well as other marine locations around the United States. Recently, I have had the opportunity to work with Maribeth utilizing her Documentation services numerous times for my own vessel; bringing it into the US as well as slip transfers and adding family members to the title. She is always fast , professional, courteous, and friendly. You can always trust her to get it done in a timely manner. Also, she is well connected and known by many yacht brokers, marina management personel, as well as attorneys in the maritime legal arena.

    Architectural Millwork of Santa Barbara - Office Desk and Cabinetry

    Architectural Millwork of Santa Barbara

    (4 reviews)

    I contacted them to try and come out to look at a clearance issue regarding a refrigerator panel…read more After some initial emails, I was ghosted. When I called to follow up, they were combative and then refused to even come out and take a look, even though they said this is a issue they can address! I was and am willing to pay for a consultation, I guess they aren't hurting for business. Tom lied about emailing me back and was extremely rude and unprofessional. Do not recommend.

    We have worked with Tom and Joe and the team at Architectural Millwork for over 17 years on…read moremultiple occasions. They have done the cabinetry on our office, guest suite and just recently a complete remodel of our kitchen. They have also done custom doors for us throughout the house. Their work is impeccable! At this point we would not think to even consult anyone else. We demand the best quality, and always know we can rely and depend on their care and craftsmanship. We are sticklers for perfection and they always exceed our expectations. Our creative ideas are seldom standard or run-of-the-mill, yet they responded to every challenge and detail. Their installation team is also top-notch, taking great care to get things done right the first time and solve problems before they arise. After the cabinetry was done, we had a Miele dishwasher installed in the kitchen by the Miele team and they said in all their years they had never seen cabinetry laid out to their specifications with such precision. If there were 6 stars available to give as a top review, we'd still be looking for the 7th star to say about their work. Architectural Millwork is the best.

    Lash Construction

    Lash Construction

    (3 reviews)

    Lash Construction has been working in my San Roque neighborhood on and off for a few months. On…read moreoccasion, I have gone out to ask questions and every one of their workers I have spoken with has been informative and polite. I have a very nosy dog and once a few of the workers came over and greeted my dog, there was no more barking at workers. The speed efficiency that they got their latest project done on my street was amazing.

    On September 12th Lash Construction repaved the road outside of Goleta Cottage Hospital. Within…read moreseconds of me driving through the active site, a nail was lodged into the side of tire causing it to go flat. I drive this road 4-5 times a day to get to and from home and work and have never had any issues or noticed any debris on the road. The one day the were doing work, a nail ends up in my tire. After speaking with the company, they flat out refused to even acknowledge that there was a possibility that this nail came from their site. I don't believe it is a coincidence that an active construction site and a nail ending up in my tire is just a freak stroke of bad luck. They claimed to have street swept the site the day before but the woman on the phone did not know what to say when I asked if there was a possibility the street sweeper missed the object that ended up in my tire. It is clear by circumstantial evidence that they missed something when cleaning up, yet now I have to pay for their mistakes. As a small business owner myself, their lack of customer service and negligence appalls me. If anybody is looking to contract out this company for their construction needs, be warned. They don't care if they damage other peoples property and will inevitably make your company look bad.

    Murdochs Heating

    Murdochs Heating

    (2 reviews)

    Friendly, honest repair of our heating system. We called the day before Christmas Eve that our…read moreheater went out thinking that we were going to have a cold Holiday... nope! Ken came out within the hour and fixed our system quickly. Good guy and we highly recommend.

    Electrical nightmare. Buyer beware and run away as fast as you can! I recently had my A/C unit…read moreassessed for annual maintenance, after taking over property. My sister had hired Ken with Murdoch's to install a central air conditioning unit into our two-bedroom condo. My contractor and a new HVAC company I found on Yelp independently evaluated the air conditioning system and pointed out several significant issues: 1) this unit is not up-to-code (later found it was highly illegal). In fact it lacks several required features to be properly permitted in SB county (like a sediment trap), 2) structurally not sound: built on indequate cavity, not bolted down, not cocked; 3) dangerous- hose made of plastic that isn't insulated and runs right next to water heater; 4) half-complete job: unit installed in closet and attached to a flu with asbestos, and additionally not secured to the roof; 5) missing fuse box. When I contacted Ken with my concerns, he came to evaluate. After treating me very poorly in, what I perceived to be, a patronizing condescending way, I put him on the phone with the HVAC approved-by-Yelp owner, who explained the issues. Ken tried to minimize all issues and said "these are all little things" and "I can fix these for you." I pointed out to Ken that it was missing a sediment trap and he pointed at the PVC trap and said that was the sediment trap. Thankfully at this point my husband came home. While it is 2021, Ken didn't treat me like it was, so I'm happy my husband came home and reinforced the issues. When my husband pointed out that the PVC was not the sediment trap, he said "it's not necessary." According to the 2016 California Plumbing Code CPC, it is 100% required. Needless to say, I have opted to have the errors resolved by the Yelp-approved-HVAC company instead. I would never ever recommend this company. Bad business. Severe FIRE danger. Additionally, I had the unit repaired and surprise! Worse then imagined! Repairs revealed further issues: the unit was surrounded with COMBUSTIBLE material, and there wasn't a separation between the unit and shower in the wall. Ken also chose a 2-ton unit and should've chosen a 3-ton, but that's a minor detail. I'm more upset about electrical wiring system which was also done inaccurately and could've resulted in fire. I contacted Ken, who offered to fix the issues he didn't acknowledge seeing and downplayed in the first place. I asked if he'd be willing to cover the expenses for the external company I went with. He declined. What he did right was coming out to visualize and offering to take care of it. What he did wrong- not acknowledging the significant errors, apologizing, and not treating me with respect.

    KuKreationz - rockstarridesmaui.com

    KuKreationz

    (3 reviews)

    My website dose everything the hoopla said it would. I'm so glad I have one. New clients and…read morecontractors use it to get to know me, and my website introduces them to all I offer. They now come in asking informed questions about my work. Lost clients find me again. Ku Kreationz are very patient with me. They teach me what is possible and organize to meet my needs. They make sure I know how to operate new systems before I share them with clients. I really appreciate the way they make sure my site is "current". I will continue to work with Ku Kreationz, and highly recommend them. Oh and I must add, They've got STYLE!

    In today's business there are many specialists that do one thing very well; web or email hosts,…read moregraphic designers, PR strategists, etc. It's very rare that you find a team that can manage as many tasks with perfection as KuKreationz. The KuKreationz team surpasses everything I am looking for in every category of online presence for my company. They approached my site design systematically but with a personal touch. I'm very particular in how I present my company because you typically only get one opportunity to leave a positive impression with a potential client. The suggestions to add (or remove) content were spot-on and I couldn't be happier with the layout, flow of my website and the information that's presented. Their SEO optimization worked in the way they suggested it would. More important than it would seem! They host my website and multiple email addresses; all load and operate flawlessly on mobile devices, tablets and desktops alike. I've had timely correspondence, service and design requests finished ahead of schedule and all at very reasonable rates. In the ten years of owning and operating my small business, I wear many hats. I've removed my "internet hat" for good after two years of working with KuKreationz.

    Venture Visuals - Our RED Epic in action.

    Venture Visuals

    (3 reviews)

    I found Tom, Seth and the V.V. team at the 9th hour: We needed video work done the following day…read more Not only did he respond promptly to my first email, but he drew out the scope of the project and got us set up with a quote that same day. The next day Tom showed up on time and worked well with our whole team, as he filmed our creative meeting with our celebrity chef. He and his crew member blended in well to the background, which enabled us to carry on naturally--ultimately capturing some beautiful candid moments throughout our design process. For this specific project, we worked with 5 different freelancers, but Tom was the most responsive, dependable, and helpful of them all. Not to mention, the video he produced was top quality and was turned around to us within the week. We also later worked together while I produced a large webisode offsite in Vegas with Zappos. And I have to say that it was an absolute pleasure to collaborate with his team. Even when outside vendors threw some curveballs at us, I felt confident and calm with the Venture Visuals team backing me up. We got all the shots we needed and art directing the final products was a breeze, thanks to the professionalism and vision that Tom and his team bring to each project. I cannot recommend Tom and his team enough. I just wish I had more projects to throw at them so I could work with them more often. Thanks for everything, guys!

    Incredible team! Always a pleasure to work with. They always get the job done, and with so much…read moreexperience and creativity Venture Visuals is my go to team.

    H&R Block

    H&R Block

    (10 reviews)

    they were Great they took care of all My tax needs and I got a Great refund as well...Thanks H& R…read moreBlock and I would Use them again in the Future

    Goleta H&R Block Two…read moreyears ago our long time tax preparer retired. Last year and again this year we just went with H&R Block in the Fairview Center, Goleta. Both years they were incredibly slow and did not return calls or respond in a timely manner. This year, 2024, for the 2023 tax returns I was a bit blown away. As we went through all the documents with the "Sign Here" tags on them I carefully read what each document entailed. Two of the documents had absolutely nothing to do with preparation of our tax returns. One document authorized H&R Block to spam our mobile phones with their advertising. The other authorized H&R Block to sell our contact information to other spammers so they too could spam our mobile phones and email. Additionally, the bottom line fee for H&R Block did not include a discount that was offered. We declined to sign the spam authorizations and asked that the discount be included in the bill. I got my credit card out and was ready to pay. The representative who was assisting us took the documents and said she would have to return them to the tax preparer, who was not going to be back in the office until the following Tuesday, to redo the documents. I told her that neither the IRS nor California Franchise Tax Board cared one whit about the spam notices or discount on their bill so I didn't understand why the preparer would have to "redo" the documents. But she insisted that it was necessary to return all the paperwork to the preparer. I asked to speak with the Enrolled Agent (EA) for the office. She informed us that the office did not have an EA assigned. We'd have to go to the Santa Barbara office to speak to an EA. It's "that" Tuesday as I write this post. My wife called the office to make sure the agent was in. She was informed that the agent would call us back sometime within the next two days. Never again. Next year we will find a local tax prep office in the Santa Barabra/Goleta area. It will not be H&R Block.

    Stephen T Frank - willstrustsprobates - Updated May 2026

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