1. Stephen Jacoby

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Bethesda, MD

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Stephen Jacoby

5.0 (1 review)

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4 years ago

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Embassy Suites by Hilton Bethesda Washington DC - Guest room

Embassy Suites by Hilton Bethesda Washington DC

3.7(39 reviews)
1.2 mi

Stayed here to be in closer proximity to a family member while in the hospital. We had a fantastic…read moreand comfortable stay ! The lobby is busy, but very clean and staff are always at the desk and available. Overall , the staff were amazing and very accommodating. Once we arrived and checked in I realized that the bathroom had a tub and not a step in shower. I booked based on pictures online, so I was pretty sure that the bathroom had a step in shower that my mom would be able to use. However, upon entering the room, I noticed a tub. I went back down to the desk and asked if there was any way possible to switch to a room with a step in shower to accommodate my mom. The young lady at the desk said "yes, of course! I want to make sure that we can accommodate you." Although they were at high occupancy and it was a busy weekend, our room was changed in less than two minutes. No additional questions, no attitude, just excellent customer service. They had me there. Next up, the room. Extremely clean, smelled fresh, no moldy smell or loud air conditioning unit. We had a suite with a king bed and sofa pull out couch which was perfect for our needs. Rooms could use an update but are in great condition. Smart tvs in bedroom and living room, desk area, bathroom with pocket door between toilet/shower area and sink, mini fridge, microwave. The breakfast is also included and had a huge variety...omelette station, bacon, sausage, roasted potatoes, bagels, toast, waffles, yogurt, assorted fruits (green apples, pears, oranges), oatmeal and toppings. Dining staff were on it and replaced food quickly. They cleared tables quickly and wiped them down for the next guests. Everything was hot and fresh. We also had tickets for an afternoon reception with drinks and a snack but didn't get a chance to use them since we were at the hospital during the day. Another staff who worked in the dining area, Ms. Miriyam, was so kind and compassionate to my mom. So kind, in fact, that I will be writing a separate acknowledgment of her outstanding customer service. I only have one complaint. The parking situation is not ideal. There is a parking lot located behind the hotel and parking is limited and pretty tight. Also, a limited number of handicap parking is available near the elevators. Parking is $24/day. If you're bringing someone who uses a wheelchair, it may be helpful to let them out directly in front of the hotel/lobby area and then park unless your lucky enough to get handicap parking near the elevator. I wish I had taken pictures of the room, but it was just such a busy weekend and I forgot ! We're looking forward to bringing our family member here for a staycation once he is well enough. Thank you to the staff at Hilton Embassy Suites Bethesda for making our stay extremely comfortable and making a stressful time for our family a bit easier.

Clean room, easy check-in, complimentary full breakfast, close to restaurants & AMC, Montgomery…read moreMall for shopping needs, and covered pay parking garage ($20 per day)

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Embassy Suites by Hilton Bethesda Washington DC - Breakfast Area

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Embassy Suites by Hilton Bethesda Washington DC - Guest room

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Embassy Suites by Hilton Bethesda Washington DC - Breakfast Area

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Canopy by Hilton Washington DC Bethesda North - Guest room

Canopy by Hilton Washington DC Bethesda North

3.5(107 reviews)
3.1 mi
•$$

The hotel is light, bright and clean. The guestroom was very comfortable. It was 10th floor and the…read morepipes could get noisy when trying to shower but I think that's because we were on top floor, and AC unit was noisy but we just turned it off and the temp was comfortable. The front desk was great and lady at breakfast was super sweet and on top of all the tables. It wasn't busy which was nice. Great background music.

This is my second year traveling to this hotel for business, the Capital Audio Fest in fact. The…read morelocation is nice for retails shopping and restaurants for individuals traveling without a vehicle. I walked to many places nearby and felt safe and comfortable. There are a plethora of restaurants up and down Roseville Pike and also plenty in the adjacent shopping district. The rooms are perfectly adequate, ours included a Nespresso coffee machine and upon check in Bree at the front desk asked if we wanted a fridge and microwave. We have the highest tier of Hilton status so I'm not certain if she offered due to this or if this is offered to all. The day that we checked in and worked with Bree, I was Impressed. After that, many things fell through the cracks. I'm not sure if she's management or what, but they need a few more hers on site. My husband and I decided to pop in for "Happy Hour" and that was simply confusing. I don't feel like explaining all that happened, but it's safe to say that placing orders at the bar is best. My husband had breakfast daily at Hello Betty since he was going to be at the show for 10 hours a day. I only tried it the last day we were here and the eggs were flavorless and the grits not cooked properly. Grits should not be gritty. They are to be cooked down until they are creamy. They were seasoned well, but I just couldn't get past the newbie chef texture error. Getting housekeeping was an issue and that required my husband placing a request in the app after I had waited hours. I just said give me towels and tissue so I can move on with life. I did not leave my sleep notice on the door and I waited in the room because I wanted to shower before roaming around for the day. That was disappointing, but also Brew wasn't at the front desk. I can say that the valet guys are attentive and always tried to get me a vehicle even when I didn't need it. Also, my server on Sunday morning at breakfast was kind. He had a tattooed head. The room is comfy and clean.

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Canopy by Hilton Washington DC Bethesda North - Guest room

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Canopy by Hilton Washington DC Bethesda North - Guest room

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Canopy by Hilton Washington DC Bethesda North - Health club  fitness center  gym

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EVEN Hotel Rockville - Washington DC Area - Breakfast Area at EVEN Hotel Rockville - Washington DC Area

EVEN Hotel Rockville - Washington DC Area

3.4(152 reviews)
3.7 mi
•$$

Unfortunately my second stay wasn't as amazing as the first…read more I didn't get the welcome gift bag as a IHG member which is probably the least of my woes. I found that the in room workout bands were missing, the holsters keeping the shampoo and conditioner bottle in place in the shower were broken and I couldn't connect my tablet to the tv as I did in my previous stay. I had to talk to the front desk 3 times to get anything done about shower holsters. As for the workout bands, a front desk concierge said they would go get me some from an upper floor and bring them to me, and after an hour past with no word, I called the front desk for them to tell me all of the bands were being replaced. Would have been nice to let me know instead of just ghosting me. The gym was at least mostly nice, with the exception of one broken machine and a door to a stretch room that once entered was filled to the brim with boxes of towels. Still, the beds are comfy, location is great and it grants a pleasant stay and I will be staying there again, I just wish my experience this time was as fabulous as the first.

This hotel is in the best location w the best accommodation options such as gym, restaurant,…read morespacious, and outside walkable area. It's nestled in a shopping center. Sadly, the rooms are severely out of date. Poor painting, water control and fixture issues in the bathroom. Rusty. Shower goes wild w the water outside of the tub. Weird! Water dripping from the vent, over the toilet. Light odor within bedding. Very uncomfortable pillows. Bedding felt wet, unsure if it was. This was my 1st "Even" stay. Unsure if I'd stay again. Hotels are a dime a dozen in this area, and I have a dollar!!

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EVEN Hotel Rockville - Washington DC Area - Lobby and Front Desk at EVEN Hotel Rockville - Washington DC Area

Lobby and Front Desk at EVEN Hotel Rockville - Washington DC Area

EVEN Hotel Rockville - Washington DC Area - Breakfast Area at EVEN Hotel Rockville - Washington DC Area

Breakfast Area at EVEN Hotel Rockville - Washington DC Area

EVEN Hotel Rockville - Washington DC Area - Our Room at EVEN Hotel Rockville - Washington DC Area

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Our Room at EVEN Hotel Rockville - Washington DC Area

Hilton Washington DC/Rockville Hotel & Executive Meeting Ctr - Guest room

Hilton Washington DC/Rockville Hotel & Executive Meeting Ctr

3.0(181 reviews)
3.7 mi
•$$

This might be one of the nicest hotels in Rockville. Beautiful, spacious, clean rooms. Christina at…read morethe front desk was super helpful to help us get settled in, which I really needed to get settled in. I really appreciated her attention.

Think before booking here!…read more I will be flushing my Hilton honors credit card down the toilet after my stay. I checked out early and moved across the street to another hotel. Wish I had read reviews before booking. The recent 5 star reviews are for the most part very questionable with users having no "friends" and only 1-3 previous posts. Good/pros: James at front desk very accommodating. Allowed an early check in. Very polite. Rooms are nice- not excellent but fairly modern. Location. Can't beat it. Coffee bar: decent Starbucks drinks. Staff very attentive Cons: extremely expensive breakfast. $20 buffet (although service (coffee/ordering extras) was prompt and super) Market store. Very small. Expensive. Lacking in the basics and variety. $3 waters weren't even cold at times. Almost all items were $5 Housekeeping- didn't want to clean my room and I had to beg to have them clean. When I was in room during one refresh in the amount of time it took for me to put on shoes the staff member was done. Made bed and spend 60 seconds in bathroom. Refresh was more like a race to leave As Hilton diamond member I felt my presence was inconvenient by some staff. Diamond is near the top of the levels. I would hate to see how lower members were treated. Parking: $30 nightly. My parking card often didn't work but user error could have been a factor No business center. Lobby printer didn't work for me (perhaps user error) but front desk could not tell me if it worked or not. Efforts for front desk to print took several days Maintenance My toilet leaked the entire stay. I tried to report to 2 staff members. Neither wanted to make note of the issue. I gave up on reporting. Front desk asked me to call the next morning from my room. Disappointed. Sorry Hilton. I'm moving on to other brands after being a loyal member for over 20 years. Front desk gave multiple different opinion on how to check out early. 2 incorrect answers. James supplied the correct

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Hilton Washington DC/Rockville Hotel & Executive Meeting Ctr - Guest room

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Hilton Washington DC/Rockville Hotel & Executive Meeting Ctr - Guest room

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Hilton Washington DC/Rockville Hotel & Executive Meeting Ctr - Guest room

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Stephen Jacoby - bedbreakfast - Updated October 2026

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