My love-affair with the staff at Stephanie's Spa Retreat at Bulimba started one December day a few years ago. I was preparing for birthday celebrations and was looking to spoil myself with a beauty treatment. I figured I could kill two birds with one stone by booking into "that lovely looking beauty spa at the end of the street" and tame my brows. I booked in for an eyebrow wax, something simple enough to determine whether the staff and premises were up to my standards before I committed myself to anything more involved. I was hugely impressed from the get-go. From the smiling and welcoming staff member on the desk to the soothing music piping through the entire store, before I knew it I was floating on a cloud being led into a treatment room. The wax itself was flawless. The staff member took the time to consult what I was after and used fresh wax to achieve my desired look. Janelle (the staff member in question) has since become a firm favourite of mine when visiting Stephanie's. She has personally helped me to achieve the best, most healthy and glowing skin I have ever had through a customised treatment schedule. I now religiously book my waxes, peels and microdermabraisions with Janelle and if it happens that she isn't available I know the other girls (in particular Kat and Kellie) are always able to achieve the same stunning results. I have also had excellent manicures and pedicures at Stephanie's. They have an secluded private room solely designed for these treatments complete with a big screen television and a huge array of movies to enjoy as you're thoroughly pampered. It reminds me of the most luxurious movie-star bedroom you could imagine. Even the change-rooms for the more intensive full-body treatments are exemplary. From the individual lockers (fully lockable) to the gown and slippers provided, every effort is made to ensure full comfort and relaxation. I highly recommend this spa for any group treatments you may wish to do. It's the quality of service, the array of products available and the comprehensive beauty knowledge that keep me coming back to Stephanie's. read more

Very professional and relaxing. Good facilities and nice staff.

Friday afternoon I had a Pedi and mani paid $198 only for the polish on my finger nails wearing and peeling off and it's only Monday my toe polish are uneven as well I thought if I went some where that charge the earth I'd get a great job Nope that's not the way it works at Stephanie's not at all never again!!! read more

Wonderful! The staff are great (the receptionist is a SAINT) and my half leg wax was super quick and efficient.

After spending $300 in pedi and other treatment. I had a puffy toe nail one day later, the staff is very unhelpful, they don't even say sorry for what they have done to my feet. Luckily the owner agreed to pay the podiatrist visit ONCE only. However, I have been seen podiatrist constantly for a year now. I would never visit this spa, EVER again!!! read more