Will never set foot in here again. I bought a pack of hair pins for 1.49 and they were trash. Tried…read moreto exchange them and the manager refused because they have a non exchange or refund policy. I would have settled for an exchange but since they want to be greedy and unreasonable they lost a customer that used to purchase human hair and braids monthly. Will take my business elsewhere. Anyone who sells defective products, are deceitful.

I am extremely disappointed with the customer service I received at this hair store. I came in…read moreneeding assistance finding a product, and instead of being helpful, the employee was rude, dismissive, and made me feel like I was an inconvenience. When I expressed that I would not be returning due to the poor customer service, her response was "who cares," which was completely unprofessional and unacceptable. What was even more disappointing was that her behavior was not addressed or corrected. It gave the impression that she may have some personal connection to the owner, because no effort was made to acknowledge the way I was treated or make the situation right.

Huge store with a decent selection of products. They carry a little bit of everything, from hair…read moregel and wigs to steering wheel covers and other accessories. There are plenty of friendly staff members available to help answer questions and assist you while shopping. Prices vary depending on the item, but for the most part, they are moderately priced.

Very welcoming employees. Had connive help me look for wigs and she was very patient…read more Nice selection of products. I'll definitely go back when I'm in town.

Nice wigs of all styles and colors . Human and synthetic, I bout 3. Great customer service also.read more

Last summer my Mom went through Chemo for Stage 3 lung cancer. I begged to take her wig shopping…read moreand she was convinced it would be a waste of time because she didn't think she would look good in a wig or it would look fake. After her hair started growing back she got the diagnosis that her cancer came back and they were going to try a second round of aggressive chemo and radiation. Deflated and depressed I took her to Abby at Top This Wigs and it really brightened her whole mood. I can't say enough good things about this place and what a ray of sunshine Abby was in what has been a dark cloud that has been looming over us for over a year. Her new wig looks amazing and natural and my Mom wishes we would have gone sooner, lol. I couldn't imagine going anywhere else in my situation. Thank you Abby!

I have never seen more rude behavior to my sister who was asking for help and we were treated like…read morewe were a waste of her time. She was not interested in selling anything or helping a person losing their hair soon. Will definitely not recommend her. Her website advertises leaving feeling like royalty and that is false and so is the trimming and styling. Don't know how she can stay in business the way she treats people.

We have had a great experience at the Wig Palace. Gerri Cline, the owner know her businesses well…read moreand friendly. With her help my friend were able to find the perfect looking wig in 10 minuets. She said she can also do trim and adjust wig as we need it. Cons: Whole store smell like perfume.

The staff here are wonderful. They worked with me as I'm maneuvered through the insurance system in…read moreorder to purchase my cranial prosthesis a.k.a. wig. I highly recommend them. The care and time that they took with me left me feeling beautiful and cared for.

Their supply of wigs is great. And you are urged to buy the more expensive wigs. We will…read morecertainly return .

The lady was so nice and helpful they didn't have much of a selection but I will go back and get…read moreone In The future

I have been a customer of wig world for 10+ years. I like going there because I can try on the…read morewigs and see if they really do look good on me. Often I see one in a catalog only to find out that it looks terrible on me. Wig world has a huge selection of wigs reasonably priced and the owner of the shop is helpful and patient. She can also order a wig that you may want and that isn't in her display. The store has accessories, turbans, jewelry and more. It's a great little store and if you haven't gone there yet, DO SO!

SENIOR PORTRAITS CANCELLED!!!!! People use to always tell me…read moredriving home to Birmingham (1 & 1/2 hour) for a hair appointment was a bit much...BUT after just having the MOST UNprofessional hair experience ever with Alisia Matthews ...I now know that drive is worth it ...This was NOT and I Repeat NOT an at the house appointment this was at a salon...not only did she say she would have TRIED to be on time for my 8am appointment (8:45)after being braided down I had to wait an hour for her to come back from getting a rental car ....then my hair was clearly not done correctly I asked for minimal leave out and my edges out not half my head ...I had to CANCEL my senior portraits for graduation but if you're in the Huntsville,AL or Nashville,TN area and enjoy poor customer service and AWFUL hairstyling this is defintely someone you should try #LessonLearned

I visited this salon last December to get a sew-in and I've been a loyal customer ever since…read more Jaleesa is an amazing stylist. She's very flexible and works with my crazy schedule on appointments. I wore a sew-in for 7 months (I had it redone twice during that time) and my real hair grew so much. She didn't just help maintain my sew-in, she also shampooed and deep conditioned my real hair every time. I love this salon and I would recommend it to anybody.

Pretty decent sized hair store with some of the friendliest employees. They were willing to help…read morefind certain products while recommending their favorites.