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    4.0 (1 review)

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    3 years ago

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    Hilton Garden Inn Charlotte Pineville - Guest room

    Hilton Garden Inn Charlotte Pineville

    3.4(34 reviews)
    0.3 mi
    $$

    Hilton Garden Inn Pineville -- One-Night Stay Review**…read more I stayed one night at the Hilton Garden Inn in Pineville, North Carolina, and overall it was a very solid experience with standout customer service. Check-in started at the front desk because my mobile key wasn't ready in the app. The front desk staff were superb--friendly, professional, and genuinely helpful. They clearly explained all amenities, breakfast and dinner hours, and the bar area. When you're traveling, that kind of information and clarity really matters, and it was much appreciated. The room layout is practical and well thought out. When you enter, the closet is on the right and the bathroom on the left. There's a compact kitchenette-style cabinet with a refrigerator, Keurig coffee maker, microwave, and ice bucket. One note: the in-room creamers are all artificial, so if you prefer real cream, it's best to bring your own or grab some downstairs before heading up. The room includes a chest of drawers with the TV on top, a proper work desk with a lamp, and an ergonomic desk chair made of molded plastic rather than peeling pleather--a smart design choice that other hotels should copy. Lighting is good overall, with a lamp in the corner, a lamp between the two beds, and a light at the entry door. Power access is excellent. Two lamps (the desk lamp and the bedside lamp) include AC outlets, and the bedside lamp also has USB ports. There are two additional power outlets above the desk, along with an alarm clock and telephone. The room also features a full-length mirror, luggage rack, iron and ironing board in the closet, and a hair dryer in the bathroom. Cleanliness throughout the room was excellent. There is ongoing remodeling upstairs. While this is a positive long-term improvement, I would personally choose a room one floor down next time to create a buffer from construction noise. That said, the hotel clearly posts construction notices on their website and elsewhere, so guests are informed in advance and can request room placement accordingly. Checkout was just as positive as check-in. The front desk associate was very friendly while they were wrapping up breakfast service. I hadn't eaten at the hotel, but I asked if I could run my items to the car and come back in with my travel mug for coffee. She said that was no problem. When I returned and found the coffee carafe empty, she immediately noticed, went to another area, and personally filled my cup--no request needed. That level of attentiveness is excellent hospitality. Overall, this was a clean, comfortable stay with genuinely strong customer service from start to finish.

    While the staff are friendly enough, the hotel did not notify us of the very heavy, loud…read morerenovations going on right underneath our room. We have had absolutely no peace in our room during the day, and for the price that is completely unacceptable. We can't hear the TV, we can't come back to take a nap, we can even hear people knock at the door. And they have to charge you 16 dollars for breakfast. Not picking an HGI again.

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    Hilton Garden Inn Charlotte Pineville - Guest room

    Guest room

    Hilton Garden Inn Charlotte Pineville - Guest room

    Guest room

    Hilton Garden Inn Charlotte Pineville - Guest room

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    La-Z-Boy Furniture Galleries - Photo taken the day I received the furniture

    La-Z-Boy Furniture Galleries

    1.6(73 reviews)
    0.8 mi
    $$$

    My problem is not with Lazy Boy stores (they are individually owned; but with the product. The…read morerecliner I have looks brand new (it is 7 years old) but the electrical system stopped working properly in the last year. I paid almost $900 for this chair and so far I am being charged almost $700 in service visits and parts and they still have not been able to fix the chair. They will not come out (chair still not working) unless I pay the $179 they want for parts and service call. I went through this with my husband's chair which finally got fixed (his was only 5 years old when the frame and parts underneath had to be replaced. If you don't want to pay large repair bills for this expensive product DO NOT BUY A LAZY BOY RECLINER!

    I bought living room sofa sleeper sofa bookcases and two recliners…read more Two foot storage pieces end table coffee table. One of the foot stools was broken. It took three months to get this resolved..new one coming Jan 8th..after numerous calls and techs coming to my home to invest age. One bookcase the light does not work. The tech reported 'electrical problem' I called and your customer care dept claims they would order electrical kit. This item has not worked since October. I don't tkink this fair..the. Furniture is new SBD should be replaced. The service person told me I have to go through there service process ( which could take a few months). Do I asked for his supervisor and have not gotten a call back..scheduled for 1pm. I would not recommend lazy boy to anyone..sales good..delivery...but service awful. Thidhas been going on since October 2024.

    Photos
    La-Z-Boy Furniture Galleries - Photo taken the day I received the furniture.

    Photo taken the day I received the furniture.

    La-Z-Boy Furniture Galleries - Photo taken the day I received the furniture.

    Photo taken the day I received the furniture.

    La-Z-Boy Furniture Galleries

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    Stem - publicart - Updated July 2026

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