Went in for a lab test for which I'd made an online appointment, got there early & was taken back…read moreimmediately. The tech, Crystal, was nice, funny, cracking jokes. She did mention that it had been very busy earlier so I lucked out with my timing. She dealt with my paperwork efficiently & the whole thing was a positive experience. Got home to find a message on my phone, something had happened to contaminate a bunch of lab tests in their van & would need to return to get it re-done. Wasn't too thrilled although I definitely felt for the tech who had to make a whole bunch of calls to let people know they'd have to return to get their lab tests done again. I was annoyed of course but it certainly wan't her fault. Returned early the following morning without an appointment, waited about 15 minutes, then someone else did my repeat draw & he was also nice & efficient. Afterwards Crystal popped out to apologize again about the previous issue requiring the return visit. She also did something amazing to help me deal with a transportation problem, which I'll never forget. Thank you so much! The only issue I have is with trying to contact Quest on the phone. They don't have anyone there to answer their phone. I finally found a national number on the website, called & was informed it was out of service & to call yet another number. After the normal runaround to reach an actual person they were able to somehow connect me directly with the local Quest & I was able to speak with a person. The 5 stars are for my experience with the employees there. Absolutely amazing.

Ahhhhhhhhhhh This place is frustrating!!…read more Phone number to call a human - nope human to talk to in the main lobby - nope i am all about using technology, but having an iPad set up to set an in person appointment is somewhat frustrating especially when it fails to record you correctly. We set up our appointment for walk in said 940am. it was 9 when we set the appointment. Said we would wait in car. waiting till 945 then went into the lobby, never was notified, talked to a person when they picked up someone who we watched walk in sign up and get served before us. they said to re sign up, WTF! we did new time 1030am. we waited and did get served but this process sucks. Staff was nice the only reason we gave 2 stars. We brought a box to get completed but they can't do this. Frustrating. We continued to go thru with the other items needed but probably didn't need to get done here. We paid $148 for the bloodwork but this would have been free or less at the second location we went to. I am frustrated because they should have told us to just check there before we went thru the bloodwork here. I feel for the staff because it seems like this place is just struggling with staffing and everything but there has to be a better way. This is not quality of care. I'm looking for when getting blood work done. Unfortunately this is one of the only options in town and the other options that we have are just as bad as this one.

Some jobs require a drug screen...this is your place. Located in a strip mall with plenty of…read moreparking. Overall clean. Nothing special. You enter, sign in, sit down and wait to be called. They take you into a back room. Wash your hands. Go into the bathroom and pee into the cup. Thankfully, no one stands behind you while you pee and you have privacy. No flushing allowed. Come out, sign the paper and you are done.

The staff is pretty darn good. Only giving 4 stars because mammogram has been down. I had an…read moreMRI, an ultrasound, now waiting for mammogram. ( the mammogram is just routine, so I'm not super concerned)

I worked for these people for about two years it's the mickey mouse of imaging. The MRI scanners is…read moreout of date and not registered with ACR. Everything is micro managed and if you don't suck up to them they make your time there miserable. If you go there for anything and you are injected with contrast be very careful there is no doctor on site if you have a reaction and if bad enough will be dead by the time EMS arrives. The techs are to decide which exam to do regardless of what the ordering doctor has ordered. Most places leave this up to the radiologist. I am not saying go there or don't go there but it's the patients right to know what they are walking into.

All of the Drs and staff are compassionate , extremely knowledgeable, and committed to providing…read morethe best patient care. The Doctors go above and beyond with communication and answer all question with experience and expertise. I would highly recommend this place for anyone needing Radiation Therapy.

I am writing this review as a visitor (?). I have gone here for a couple weeks during lunch to help…read moreout a friend with their appointments. I was pretty impressed with the facility. There were a couple of schedule snags so that's why it's 4 instead of 5 stars. The first time we were waiting over a half hour and finally asked and receptionists checked. Apparently it was a nurse meeting that ran over. They gave a chit to Subway in the cafeteria while the meeting finished. The last couple of visits had to be rescheduled so the nurses could have another meeting, but at least this time we got notice. So, the waiting area is nice and comfortable, with a snack area with drinks and small treats. There are a bunch of puzzles, books, magazines, fish tank, and TV. There is an onsite masseuse for everyone on Monday, Wednesday, Friday, and every Friday they bring out the big guns with chocolate candies (instead of starburst variety) and fresh baked cookies. I liked the doctor, who was very patient and answered all our questions, and although the nurse was a bit of a ding bat she was really sweet. Last but not least there is a graduation ceremony where the patient walks down the hallway to the music of Pomp and Circumstance Walking March, through sprouting bubbles, rings a bell 3 times, and gets a bouquet and gift bag. It was all a little cheesy, but I got teary eyed. I hope I never have to go here, but if I do I feel I would be in good hands and well taken care of.

The care from the radiology techs and front office staff is wonderful. Despite what you may be…read moregoing through or the reason for your visit, they do their best to make you feel at ease. The check-in process is smooth, mostly electronic. The setting of the office is calm and tranquil, which enhances the overall experience. As a former MRI tech, I appreciate the care these techs take in helping you through the exam process. I've read a few reviews about financial issues. As a current director of accounts receivable at a large medical organization--it's critical that the client also be hyper-vigilant about reading their EOBs and following up with questions about potential discounts, overpayments, or denials. We do our level best to stay on top of accounts, but if billing is done by a third party and you have thousands of accounts it can be difficult. If you aren't getting the answers you want, and escalating to a supervisor doesn't help, I recommend a three way call to your provider with your insurance provider on the line. Especially if your provider is an in-network provider! That usually results in more clarity all around.

Whatever you do, stear clear of this facility. They have predatory billing practices that aim to…read moremaximize their profit at all cost and leave you, as the patient, feeling 100% fleeced, even WITH insurance (and 'good' insurance, to boot!!). They charged me over $7k for a preventative bilateral breast MRI. After insurance, my out-of-pocket was $700. They are not willing to set-up a payment plan. Fortunately, I have the money, but the whole process has made me feel like the victim of medical up-charging and corporate greed. The average MRI cost in Alaska is about $2k. These greedy folks are WAY over market. STEAR CLEAR!!!

The best blood draw I've ever received and I say this as someone who has had countless blood draws…read moreand an incredible fear of blood and needles. Check in was incredibly fast, straightforward and streamlined with an iPad check in kiosk. The phlebotomist who drew my blood was excellent and by far the best experience. Thank you for not talking to me while I closed my ears and eyes it's truly what I always want from lab work. One poke, done fast and no prodding around. An excellent experience.

Bad communication. LabCorp says it "welcomes walk-ins" but no expectation I might have to wait…read morehours without an appointment because no one tells you. I asked after more than an hour of seeing my name bumped from the top of the list time after time and I asked "so it could be another hour?" Instead of saying "Sorry you had to wait so long, we'll work you in very soon," she said "yes, could be." PSA blood draw test has never taken more than a.few minutes of my time until this. Doc sent my order to Providence Hospital Lab... Next day April 23, just got done with blood draw Providence at its 104th Ave outlet only a mile from my house. Showed into draw room immediately and followed into room by phlebotomist. In and out in two minutes.

I have had the pleasure of working with some of the staff at Alaska Pre Trial. Their overall goal…read moreis keeping their clients on track and encouraging them to do better. They do not want you there! They want you out and about doing better within the community and they will get you there if you are willing! The office staff were welcoming and friendly! I truly appreciate the diligence and dedication coming from their staff. I highly recommend their service should you need them in the future.

Eugene is so cool and awesome The nicest person I've met in…read moremy life. The staffs pretty chill too. I'd say come visit but stay out of trouble lol Was fun! See you never!

Six years later, I still stand by my original 5 star review!! Everything continues to be excellent,…read morefrom making the appointments to sending me on my way. Everyone is courteous and attentive along with being understanding to those that are nervous. I'll continue to utilize their services as needed, along with recommending them as wells.

Had a recent scan done and staff was great. Very caring and explained each step of the process.read more

the front desk are rude and ghetto attitude. their billing dept sucks. my blood pressure goes up…read moreevery time I'm dealing with them. looking for a different place. doctor was good.

Terrible communication from top to bottom. You'll spend a lot of time on hold, get miss-diagnosed…read more It took 2 years of crap to finally get my husband the procedure he needed. We are finding a new place.

It's only a good idea to come here if Tom is here. He seems to be the only technician out of the…read morethree I've dealt with who actually know what they're doing and have good bedside manner. The first time I showed up I got this short young lady named Blythe. She was nice, but it took her almost 15 minutes just to enter my information and kept asking me the same question multiple times. Then I told her about my fear of needles and asked for a butterfly. She then proceeded with a regular needle in the "great vein" I had, but couldn't seem to draw blood from it. When she finally hit the right spot 5 minutes later and pulled the needle out, my arm was so sore. Within about an hour my arm and outside my elbow was so swollen and I had a huge bruise. This last time, I had Tom. He was very personable, organized, and understanding. I explained my fear of needles and requested a butterfly. He explained I didn't really need one and he'd like to try with a regular needle. He was quick and gentle. I wouldn't have been able to tell the difference had he not asked. The front desk lady is very efficient. Wish I'd remembered her name. She's very organized and to the point. She's always checking on people in the waiting room and making sure all your paperwork is completed so nothing keeps you longer than you need to be.