Ayalew and his team are the absolute best. I have a 2009 Tacoma that gave off a crazy mixture of…read morenoises and symptoms. A dealership couldn't figure it out. They said it was everything from the brand-new brake pads to the headlights (I wish I were joking). I decided to call around for a second opinion, and luckily, Addis Auto Repair was the first available. They took the truck through some genius-level diagnostics, working through each problem and isolating multiple failing components along the driveline. Shocking news, the brakes and headlights are fine. Before starting the repairs, Ayalew called me and walked me through everything they found, quoted me the exact cost of repairs, and then got to work. The team replaced the worn parts and even took the initiative to locate and tighten down a loose bolt on the exhaust that's been driving me crazy for years. The truck is like new again. Addis Auto Repair's work was better, faster, and cheaper (the holy trinity of value). The staff is exceptionally polite and professional, with some of the best communication I've experienced. Thanks again to Addis Auto Repair!

Always quality work and Ayalew is 100% upfront and honest about what really needs to be done versus…read morewhat could be put off till later.

THIS PLACE IS AMAZING. Go here if you have a potential expensive transmission problem! These people…read moresaved me $3,000! Everyone was so nice and helpful, thank you guys!!! Backstory: Boyfriend tried to show me how to change my oil on a Ford Explorer, and accidentally emptied some transmission fluid. He realized it immediately so I did not drive it and had it towed to a local car repair shop. I pulled in and he showed me my transmission fluid and told me my transmission was failing in 1st and 2nd gear and it would be $3,000 to replace it. Told me that he didn't think it would drive home. I didn't have the money immediately (SO glad I didn't), so I paid to have the transmission refilled and went home to panic. Made an appt with Bradshaw's in Portland, whom flipped and ran all diagnostics on the transmission and couldn't find anything wrong with the transmission and said it was running great for how high of mileage it is.

I was lucky enough to find this place on my own without a recommendation, but I can tell you if…read moreyou're having transmission troubles, you should do yourself a favor and take your vehicle to Bradshaws. After having another business service my vehicle and was unhappy with the results, I took my truck to Bradshaws. The Service Advisor Jason was friendly upon arrival and listened intently and was generally excited about fixing my truck. After having months of trouble with my truck, it was nice to see someone aggressively trying to fix this problem. I was told I'd be charged a diagnosis charge and they would call me before purchasing anything to fix the problem and that is exactly what happened. There was good communication the whole process and my vehicle was fixed within the time frame they promised. I can't recommend this company enough.

Today, I had an amazing experience at Bradshaw's!…read more My review may seem lengthy, but it's important to know how Bradshaw's pulled through for me this afternoon. I drive a BMW 3-Series, and would normally take it to BMW Portland for any services I need. I had an appointment scheduled with BMW today at 11:40am for a rear brake, rotor, and sensor replacement. Upon scheduling the week before, I asked for a price quote. I was originally quoted $447.00. I called back this last Wednesday to confirm appointment, and again, wanted to double-check the quote. I was then quoted around $500.00. I decided to keep said appointment anyway; even after the price had gone up. We arrived for my appointment this morning and was met by my service advisor. He explained that my car might not be ready until Monday, as they needed the entire day to replace the parts and did not do service on Saturdays. I said I would figure it out. I asked him what the exact price was going to be for this service. He looked at his computer screen and told me it was going to be $580-600. At this point I was becoming frustrated and told them I'm going to step outside and think about this. I remember a friend telling me in the past about a place called Bradshaw's in Portland, and how happy they were with their experience. I googled Bradshaw's number and spoke with a guy who gave me a quote within minutes, for the same service. He quoted me $499.00 for original BMW parts, and this also included a brake fluid flush (which BMW wanted to charge more money for). I asked if they could get my car in today, he said they could. I said I could be there in 15 minutes or so. We arrived around 1pm, and was greeted by friendly staff. He explained they ordered the parts and they would arrive in around 20 minutes. I was impressed! He told me my car would be done in about 2 to 2-1/2 hours. I was impressed again! My partner and I went to a place nearby and had lunch. We then walked around for a bit looking at shops. It was pleasant. We walked back to Bradshaw's around 2:45pm and my car was just being finished. Ahead of schedule! We waited a few minutes and he explained the process in great detail to me. In the minutes we waited, other customers had come in and out, and also seemed very happy with Bradshaw's. The atmosphere there was pleasant. The staff was laughing, having a good time, and appeared to enjoy what they did. It also made us enjoy being there. It was time to pay. My total came to $474.51! Less than what they had originally quoted me! It didn't take as long, so they charged accordingly. I was ever so impressed. From the first phone call, to checking out, I had an amazing experience at Bradshaw's! I was even happy to hand over my credit card to pay because I was so impressed! If I could give higher than a 5-star rating, I absolutely would! Thank you so much to everyone at Bradshaw's! You're all amazing!

This is an update on my earlier review. I've been going to Bradshaw on Fremont for a few years plus…read moresome now, and I wouldn't go anywhere else. They treat me honestly, they're always very nice and professional (extra shout-out to Shannon), and they take *great* care of my car. Just got her back from a service and she's running like a new car. :D It can be hard to find a shop that hits all the marks - efficient, professional, knowledgeable, trustworthy, reasonably priced - so when you find one like Bradshaw's, you'd better keep it.

Amazing Job done and fantastic prices…read moreCustomer Service us #1 I recommend them to anyone wanting an honest shop

I've been taking my vehicles to K & M for at least ten years and usually had a pretty decent…read moreexperience. Last June I took my Tahoe to them for an AC service. They did the job and got the AC working for me but, when I went to pick it up, I noticed that the backup camera wasn't working. I informed the guy at the desk and he immediately started gaslighting me by insinuating that the camera going out was an intermittent problem that had probably been happening for a while. I told him that the camera had worked perfectly EVERY time I put the Tahoe in reverse ever since I purchased it until his shop serviced it that day and asked him to have the technician that worked on the vehicle undo whatever he did to make it stop working. After three "attempts" to fix the issue over several weeks, he gave up and admitted that they hadn't even tried to figure out the problem because he said that, by working on the AC, they hadn't came anywhere near the information center where the camera picture would normally appear. Through the entire process he continued to gaslight me by insisting that it had been an intermittent problem BEFORE I took it to them for the AC service. Bottom line; they never fixed the issue and I still don't have a working backup camera and now I have to find a new, reliable garage to service my vehicles.

Saved Me and My Vehicle: I can't say enough about the front…read moredesk, Dan and his associate. I was traveling from Idaho coming through Portland and my car was burning oil and loosing power. I came into Ken's Van Damme's late in the morning, the employees were very busy, with a busy schedule. The men at the front desk listen to my problem with the car, even looking over some paper work I had on some issues about the car. They were so polite and professional. I was traveling alone and after hearing that, they made it a point to fit me into their busy schedule and fix my car, they even gave me a AAA discount. I feel they were my angels. Now, I can make it back to Idaho. If you ever want a reputable, reliable mechanic shop, I would definitely take your car to them. My car now runs fabulous. I would give them 10 stars, mostly for being so trustworthy, professional. Janet Riegel

I Took my daughters car there to go over a clutch issue because i didnt have the time to do it…read moremyself (im aslo a tech) and she needed her car asap. I explained to them in detail what i had done, and what parts i had replaced. Their idea was to replace the same part i did instead of diagnosing the entire sysytem to pinpoint the problem as a shop should...so they call me up the day before pick up to inform me that the problem isnt the part i replaced (big suprise) and low and behold they want another 1400 to crack into the actual problem, and that i just basically paid them 1300 to babysit my daughters car for a week. Instead of diagnosing the system they just threw parts at it...not a good look fellas...so when i get her car back i will go over the lil "easter eggs" i hid to see if it was put back together correctly (i know it wasnt) becuase there should be supplements...my advice is pay those techs better so corners dont need to be cut...and yall wont get put on blast for this type of work...

A&P actually knows their VWs. I've had at least 3 mechanics before this mess something up because…read morethey didn't know VWs but told me they could do it. My Jetta is a diesel 2003, and Sean and team have kept me running. They've also helped me out with a loaner car when it is available.

This place charged my wife $532 for a simple 12V battery replacement including over $200 in labor.read more

They work miracles on my little scion xb, and are very honest. I've been going there for years.read more

I had some work done at another shop, who then had to tow my car to Tonkin Mazda to have some…read moreprogramming done to the new BCM. What a headache. Tonkin had my car 65 days, and was unable to get the car running. They waved the white flag. After a week or so, Auto Firm's team found a fuse issue that kept the car from being able to communicate. Long story short, I found my new mechanic, and it ain't Tonkin Mazda! Scott and the crew are awesome!

they are reliable, affordable honest, all staff in very nice I can't find as many kind words as I…read moreneed to I recommend them 110%.

visiting from out of town, my truck overheated. Was referred to Mickey's as an honest fair place,…read moreand this proved to be spot on. Kind, friendly, willing to listen and fair priced. Got me done quickly, and Blake came out to explain the process after. Would recommend