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Steitz Lawn Care

5.0 (1 review)
Open • Open 24 hours

Services - Steitz Lawn Care

Lawn care

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1 year ago

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Touch of Class Lawn Care - Freshly cut lawn

Touch of Class Lawn Care

(4 reviews)

Not sure how the other reviewers reported good professional communication when I experienced the…read morepolar opposite. It takes a tremendously poor experience for me to write a 1-star review for a lawn care service of all things. I have attached screenshots of my text conversation with the owner as evidence. 1. On 6/25/25, 2 weeks after my first lawn service, they texted me to tell me they would service my lawn that day. At that time, my grass was still short and I did not need a service, so I asked if they could come the following week instead. THEY DID NOT RESPOND. 2. I followed up on 7/7/25 asking again if they could come that week. Again, NO RESPONSE. I checked in again on 7/8/25. Again, NO RESPONSE. I checked in again on Monday, 7/14/25. They finally responded, saying they will be able to come out sometime during the week. I thanked them but did not hear from them again. 3. Since they had told me they would be in the area that week and I hadn't heard from them, I gently texted them on Wednesday 7/16/25 to follow up. All I wanted was to arrange a date for them to come, which I think is perfectly reasonable as I did not want to miss my opportunity while they were in the area. Moreover, I had not heard from them since the beginning of the week. The owner then responded with an erratic, nonsensical tirade after DAYS OF RADIO SILENCE abruptly accusing of me not "staying in line with their schedule" and thus they could no longer do business with me in the future. It should be noted that they somehow expected me to know what their schedule is - how am I supposed to know when you're in the area if you don't TEXT ME BACK? Up to this point, I have been extremely communicative, flexible, responsive, and had not demanded they service me on any specific date. I did not require them to come on any specific date, and was open to them coming whenever they were available. All I wanted was for them to tell me a day and time when they could come out. After being the ones who failed to communicate properly with me for weeks, (as evidenced by the lack of response in the screenshots), my perfectly reasonable request to schedule a service was met with disrespect and confusion. Moreover, as much as I hate to dog on someone's literacy, his texts hardly made any sense or gave me insight to what his grievances were as a service provider.

These guys are the real deal. Amazing work. Latanya was wonderful online and then Kay came and was…read moreon time and wonderfully detailed. They stayed until the job was done. Super professional and much kinder than some of the other teams I asked to quote me. I got a fair and accurate quote and booked for a few days out for spring cleanup, edging, mulching, and lawn cut. I will be having them continue to keep my lawn and plants looking this good all summer!

Charles & Son Construction & Landscaping - Deck

Charles & Son Construction & Landscaping

(41 reviews)

Came home from work one day to find a large section of my retaining wall tumbled over into my…read moreneighbor's yard. The wall was originally built by the builder before we moved in mid 2004. The wall started to lean slightly within 5 years as it was not built with drainage in mind. This time around, I wanted the retaining wall build the right way. I called Charles and Son Construction & Landscaping to get an estimate because I prefer someone local and was pleased with their online reviews. Carlos arrived as scheduled to write up the estimate. He immediately suggested re-using the blocks since they seemed to be in decent condition and would save money. I met with another company the day prior and was originally planning on getting a 3rd estimate. After getting Carlos' very reasonable estimate and asking a few question regarding timeline, I approved the estimate and was ready to move forward. Just 3 days later, the work started and was finished just 4 days later with a Sunday and a rainy Monday that was a wash out. I was so pleased since this has been on my todo list for the last several years and relieved to have it done correctly. My neighbor was also pleased to get part of his yard back. I highly recommend Charles and Son Construction & Landscaping for any outdoor project. You won't be disappointed. I plan on calling Charles and Son Construction & Landscaping again in a couple of years for driveway and walkway pavers.

We were having an issue with water leaking into our basement due to hydrostatic pressure on the…read moreside of our house whenever there was heavy and/or persistent rain. Carlos and his team did a great job installing a drainage system (and connect the gutters to them) to alleviate the problem and were able to do it quickly at a very reasonable rate. They even did a great job putting the grass back where they needed to dig the line to the street. Very happy with their work and will be calling them again for other projects.

Steitz Lawn Care - lawnservices - Updated May 2026

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