Called them with a swollen laptop battery issue. They removed it in one day, charged a very fair…read moreprice, and checked for damage caused by the swelling battery (none).

What is wrong with these people? I dropped my laptop off a week or two ago. I came in today…read moreexpecting my computer to be ready. I am easy going about this kind of thing. It wasn't ready. This, of course, is inconvenient, but, still, it's not why I am complaining. The minute I walked in the shop, the repairman's demeanor was agitated and weird. His smile was forced barely concealing his irritation. He complained that my VMs were full and that I hadn't kept up with my emails. Fair. He explained that he hadn't been able to get through. My bad. I guess. That wasn't the problem. I called them shortly after dropping the computer off. I gave them the go ahead to do the repairs at whatever the cost. I expected them to be done. It's OK. I was ready to pay for the parts and get it done. He acted really irritated at me. All I did was express that I would have wanted him to tell me that I needed to pay for the parts before the repairs could be done. Why could he not have told me when I dropped off the machine? Or when I called the shop and authorized the repairs? I was speaking in a calm tone just legitimately telling him that I had thought that I had authorized the repairs over the phone. He said something about how I needed to pay for the parts first. I said fine, but I have somewhere to be. I had authorized the repairs over the phone. The guy was so fidgety and his anger was apparent behind his false smile. Why does someone have to be so angry at someone who is about to hand him $500? At least? And that wasn't the problem. The guy is one of those sensitive types who is sensitive about his own feelings and not about the feelings of others. Sensitive guy, amiright? He was so tense and needlessly. Nerd. I just wanted to pay for the repairs and get my computer back. He was worried that I might abandon the computer without the repairs. I actually showed up with a credit card willing to pay for the repairs or for the parts, so his suspicion that I would have abandoned the computer was immediately proven false. He became really angry, and I only spoke in calm tones while I watched this dude just approach me searing with rage. He just handed my computer back to me with a refusal to fix it just because I was calmly stating my case. Absolute Sexism.

I highly recommend Ferro Estate & custom jewelers. They were so wonderful to work with my husband &…read moreI were highly satisfied with our jewelry & our purchases. I'd definitely buy from them again & I'd recommend all my friends & family to go here! Thanks for all you help & support! Elisha

The manager (I believe he's called Brian) and staff were rude and dismissive. They acted as they…read morethey were doing me a favour to sell me an item I was interested in (I did not purchase it). Also, there were some discrepancies between the quality of the item and what I later learned. Prior due diligence is important before purchasing something at this store. Finally, all the warning signs about their display cases are phony. I accidentally touched the surface of one and nothing happened. Reading the manager's response to their negative reviews makes it obvious he spends more time refuting the reviews and shaming the reviewer rather apologizing for his behaviour.

I am copying and pasting my Google review here just because this shop is above and beyond my…read moreexpectations, and they deserve to be known by string musicians. January of 2024 Paul helped us through many phone calls and email communications to find us a full sized cello for my older kid based on our budget and tone preferences. The cello travelled from Vermont to California safely and it sounded exactly what we were hoping to get. My older kid enjoyed it still very much, and it'll be his "forever cello" for sure. (Model is Johann Liebman) Now my younger kid is gradually growing out of his 3/4 violin and is needing a full sized one. I first tried Reverb and had to send back the instrument due to a crack that wasn't photographed clearly. Eventually I thought to reach out to Paul again for help. Paul remembered us and I am very pleased with his kindness and knowledge. He helped answer my many questions and concerns about finding the right "forever violin"; I'm very excited and looking to receive it. (A Laberte violin) Paul does not send sound samples as he's a musician and only believes in "real sound" not transmitted digitally. So you have to trust his judgement. I'll update my review again once we received the violin. I thought to leave a review here first as our cello purchase experience was long overdue and they deserved a 5-star rating for that! ------------------------ Update 2/2/2026 We received the French violin Paul handpicked for us (I gave him a few sound samples for comparisons and ranked my likings. He looked through his inventory and found a violin that is the closest to my favorite sound sample). The violin brand is Marc Laberte. When the violin arrived, due to shipping process or temperature fluctuations, two strings got loose and perhaps the postal service truck's movements also loosened old debris from inside the century-old instruments. After discussions on the phone and over a Zoom meeting, simple remedies I performed at home resolved everything! We absolute LOVE the Laberte. It sounds amazing and the price is affordable. Paul also was very kind and educated us on how to look for a suitable full size bow; he also researched for us a reputable violin shop that is within two hours of drive from us. Thank you for your time and patience with us. We shall cherish this new violin forever. I'm writing these reviews because Paul Perley Cellos should be known to more string musicians in the US. Paul is the most genuine and honest luthier I've ever spoken with. He's a cellist and luthier, his wife is a professional cellist. If you reach out to them, they would save you lots of time from research and you will be in good hands. I'm glad I trusted them and I'd highly recommend this shop to everyone who's looking to purchase string instruments.

The process of purchasing my very first instrument a cello has been very positive. I've…read moreextensively researched on finding the perfect one, and the owners Paul and Melissa have been very helpful in answering all my novice questions. In the end I decided on a special handmade one. The store has many options, from beginners to professionals, and everything in between. They also allow you test it out before you purchase. The store also carries other string instruments, the violin, viola, and basses as well. What gave me the assurance of purchasing from here, even though the store is on the other side of the U.S is the knowledge of the owners, whom play the cello professionally. Another selling point was that Paul has been in business for over 30 years, so I know the cello was in good hands. I almost made the mistake of purchasing one on Ebay, and so glad I didn't. They also do restorations, repairs and adjustment services. If you have a kid needing a new instrument, or an adult beginner who is hesitant about starting something new, just go for it. Send them an email or give them a call and they will help you choose your perfect instrument. I'LL BE BACH for sure:)

Terrible service - I brought several items in last January; she completed all but one. I called and…read morecalled, left several messages, no response which upon reading historical reviews here seems to be a common theme. Went to the store to pick it up was told it wasn't there, asked for a follow up call which never came. Called again, discovered the ownership had changed and this is now Tossi's Custom Jewelry (not able to locate on Yelp). After several conversations with her, I was told my item was ready. Went there to pick it up, the ring had not been polished or sized as requested. She told me if I would give them another chance she would resize it at no charge to make things right realizing that this had been a disaster. I agreed stating as long as it was not going take months. I finally reached out this month (November) as I had not heard anything. I received a call back saying that it was ready and that they had called and emailed me a month ago, neither of which I received. Yesterday I drove the hour and a half it takes me to get there (I also moved during this process) and discovered the door was locked however she was there doing some work and reluctantly let me in, seemed put out to have to open the safe and then said the ring had been resized but she would now have to charge me for that - "I mean I know she was supposed to do that and didn't but.." is what she said to me. She got on her computer and said "oh, I guess this was set up as no charge so whatever I guess". My response was, "that is what you said". I left and will never return. If not for the interaction I had yesterday, I would not have left a review since she had agreed to make it right, however yesterday's experience changed my mind.

Katie's has come through again and again over the years. They created a ring for my amazing Lapis…read moreLazuli cabochon, fixed an extremely fragile 18ct necklace, and had the perfect rings for our commitment ceremony and gorgeous jewels for the wedding.

I use Mike for "everything" and haven't found anything he can't fix!! From ATV's, lawn mower,…read morechain saw!!

I've been dealing with Mike for 20+ years, and he's always been trustworthy and reliable. The only…read morereason for 4 stars instead of 5 is that he isn't always prompt, which might be frustrating if you're in a hurry. If you like old iron, a stroll through his "graveyard" is a real treat.

CPT is under new ownership and has excellent customer service. They have multiple portable toilets…read morefor our fields take great care it making sure they are well stocked clean.

Delivered clean portapotties to our event. However, neither of them had hand sanitizer in them…read more When I called the next day to share my concern, there was no apology for the inconvenience or explanation. Poor customer service from the get-go. Disappointed.

I had contracted these guys to do an asphalt shingle roof on my house, the day they came they…read morestarted early 7:30. They stripped the shingles, replaced a vent, laid the underlayment, new edging laid the shingles and cleaned up after so you never knew they were there. All of this and they left by 2:00pm! They did an awesome job on the roof, they are good! I would definitely recommend them.

Great help with sewing projects. Lots to inspire me. I'll be back when I need more material . WAIT,…read moreI always need more material.

We were traveling through the area and stopped at Quilter's Garden, which is a cute store! I…read moredefinitely recommend making a stop.