This has been our traditional anniversary restaurant, and the food has always been really good. Last time was no exception and the 7-course tasting menu was good, and the wines matched the food really well. In the beginning we received a extra dish as a welcome from the cook.
As said the food was really good, but the service wasn't. Being a younger couple (23-years-old) we felt like we weren't taken seriously. The worst incident happened after we had finished eating and decided to order some XO cognac like we do on our anniversary. We ordered Hennessy XO but clearly received VS or VSOP. We mentioned this to another waiter than the one who had poured the drink and she was pretty sure we were given VSOP. When we asked our original waiter (the one who took the order and poured the drink) he said he poured XO. In the end we were poured new glasses, and it was clear that we were first given something cheaper.
It's possible it was an honest mistake, but the staff was so reluctant to admit their mistake. It just left a feeling that they were trying to fool a younger couple (since they probably don't notice the difference). After already spending close to 300€ that night, it just really ruined our trust to the restaurant, and ruined a otherwise perfect night.
Sad to think something like this would actually happen. read more