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    5.0 (1 review)
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    9 years ago

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    Icon at Broken Arrow

    Icon at Broken Arrow

    (3 reviews)

    Very visually appealing apartments. They LOOK like a nice place to live, built very recently. You…read morehave to pay what most people in the area have to pay monthly for their house. So with what you're paying you'd think the customer service would be top notch but that is not the case. When I moved in I put in a few maintenance requests for flickering lights, broken door lock that wouldn't turn, sink sprayer was BROKEN and blasted water into the bottom of our sink cabinet. You would think these things would be tested and fixed before a new tenant moves in but considering they move people out, "clean" the apartment, and move new tenants in within 2 days I guess they just don't find that important enough to waste any time on! It took way too long for these things to be taken care of and a couple reminders to the office were also necessary. The maintenance man likes to come in and look around and not really do anything either. He came in to change my air filter while I was at work, I get home and the air filter is still visibly dirty. I go to the office and ask for the new air filter and why the handy man didn't change my air filter. Get this, he did come in and he marked on his little piece of paper that he changed my air filter and even noted that I have a cat. The office women have no explanation for what he was doing in my apartment so who knows. I had to buy cameras because of the Icon Apartments staff. Now lets say you move in and everything is in top shape nothing is wrong. You settle in for your first night and wake up in the middle of the night to your neighbors dog barking non stop until 6am when you leave for work. Well you may as well suck it up and live with it! The office workers very blatantly do not care. You may as well get used to that dog waking you up 3 hours before you're supposed to get up for work. Do not move here unless the things I've listed above sound like a real bang for your buck! ($1100+ for a one bedroom)

    Me and my family have lived there for nearly 4 1/2 years and just recently moved out , the biggest…read moreissues we ran into with the apartments which seem pretty common amongst reviews of the place; was the noise, while they I assume they do their best to enforce noise complaints, it never seemed like it to us that they did, And yes apartments themselves are just noisy naturally, but I can't tell you how many times we called the office, sent emails, called courtesy patrol after hours and nothing ever changed. hearing stomping or loud music was just your fault for hearing it, people would have get togethers on their patios and play loud music at night, And with the always rotating management you never talked to the same person for more than a few weeks Before having to start over with a new person. Overall was Dissatisfied with that aspect. There's was always dog waste in the grass and breezeways despite the efforts of the main office, And finally After moving out we received a bill for carpet cleaning, I am very dissatisfied that they would just clean the carpet and not replace it for the next resident given the age of the carpet, nearly 5 1/2 years old with us and the previous resident I could not Imagine them just cleaning the carpet for a apartment where a resident had dogs for 5 years. I understand that it's probably expensive and time consuming for them to do ( I don't know how much more expensive than cleaning would have been) but it's not fair for future residents. Very disappointed. we loved the place, it was our home It had everything we needed close by, but it definitely needed some improvements. all in all a good place to live if you can deal with the problems above.

    Phoenix Village Apartments

    Phoenix Village Apartments

    (2 reviews)

    We love living here. So much in fact that we both work in other towns and prefer to commute…read moreapproximately and collectively over 100 miles a day with tolls. The on-site Manager is excellent, the support staff are very friendly and professional. Always right on a problem, which has been rare so far. It is a very quiet neighborhood. Homeland, Kum&Go, several restaurants, and banking nearby. All are within walking distance. Our children are grown and we are not from Muskogee, so I could not attest to schools in the area. There is a nightly, competent, security patrol. I have been in law enforcement and security for over 30 years So others who are in this line of work KNOW what I mean by competent. The apartments are roomy and have a homey feel. We could not be happier. And the cat likes it too!!! We have been there almost a year and have no plans of moving anytime soon!!!!

    This apartment is nice.. the neighborhood is quiet.. very low crime rate.. it has a pool and has a…read morekum and go with in walking distance.. I would've given five stars but the property manager who lives on site is a bit lax when it comes to getting things fixed. My floors in the bathroom, which are linoleum, have came up from water damage from me just regularly bathing my son. It has been a month now since I talked to her about it and they still are not fixed. The blinds on the patio door are very cheaply made and break almost instantly just by moving them. But overall the property manager is great at her job and the apartment is wonderful. The property manager is very respectful, polite, and reasonable. This place is definitely worth your money. It is a great place to live very clean, safe and quiet. I definitely recommend.

    Encore Memorial

    Encore Memorial

    (7 reviews)

    Moving is hard! Especially across country. The staff at Encore helped me so much! I've lived here…read morejust over a month....but so far it's been a great experience! JD and Dustin really helped me feel comfortable with my big move, and being new to the area. When I initially came in to tour the apartments they were super kind, sweet and very informative. They helped me get all set up and JD kept in contact with me while I went back to California to "close up shop". They both went above and beyond. Dustin is a ray of sunshine with the most friendliest smile! He has helped me recently figure out the speakers in the gym and the propane timer on the BBQ. He's very helpful! Eddie from maintenance helped me when we first moved in. He was great! It's like all Eddie has to do is walk in your door and everything is fixed and you are good to go! Eddie is very friendly too! I've recently met Brielle and she's amazing and friendly as well! I feel very blessed to live here. We love our apartment, and feel very safe....and it's been a pure joy living here so far. So glad we chose Encore!

    these are the nicest apartments I've lived in. The office staff is great and always helps in a…read moretimely manor. The maintenance staff is amazing and care about the residents. the apartments are quite spacious (I have a 3 bedroom 2 bath), the kitchen is gorgeous and the amenities are also amazing; hot tub and pool with a propane grill, rather large gym with lots of equipment, dog park, kids playground, volleyball court, garden center and fire pit. I literally couldn't ask for anything more.

    Steeplechase - apartments - Updated May 2026

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