I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

Dr Finley's privileges to perform labor and delivery services was revoked at the Bellevue Medical…read moreCenter, due to quality of care concerns. He voluntarily gave up those privileges in Iowa as a result. These are facts that can be independently verified. Dr Finley's primary concern at this time seems to be promoting whatever drug the pharmaceutical companies have provided samples for, or bought the office lunch in exchange for promotion. He has actively discouraged me from discussing prescription changes with my psychiatrist. He has gone out of his way to invalidate my opinions, to the point of visibly rolling his eyes when I expressed an preference for 30 day prescriptions instead of 90 day prescriptions.

Excellent care and attention. Professional and friendly…read more Highly recommend Dr Finley and his team.

If you're ever in the market for a new primary care physician, PT, OT, OB, pretty much any doctor…read moreunder the sun, you should maybe check this place out, especially if you live in the Bellevue, NE area. This little clinic serves a lot of functions! Not only that, but there is ample amounts of parking AND, the best part, you don't have to wait FOREVER to see your doctor. I've seen my PCP here a few times for colds, physicals, you know, whatever you need to see those doctors for. Dr. Wenzl is super cool and very thorough. I never have any problems getting an appointment and the nurses and medical assistants that work there are super friendly as well. I also see a physical therapist there now and they are so nice too! The physical therapy department here kinda gets a little busy, but they do try to accommodate people's hectic schedules. In all, Creighton Family Healthcare is convenient, it has ample parking in their parking lot, friendly doctors, nurses, etc. Definitely worth a try.

Dr Biskup changed my life. The most caring physician I have ever been to! He sits down with…read morepatients, listens, and makes a plan. He does NOT require you to buy supplements to be a patient...that is a false review.

For the first time in my thyroid/hormone journey I feel like someone finally listened to me. At…read moreother doctors offices they'd throw synthroid at me. Dr Biskup listened. And I mean listened. He listened to my story for an hour. He took notes! Then he summarized what he heard from listening to me and he totally nailed it! He didn't just hear me he listened and analyzed! For the first time ever I left a doctors appointment feeling energized and hopeful. I can't wait to hear his recommendations after my blood work comes back as he knows one pill doesn't fit everyone. I highly recommend him to anyone with thyroid or hormone issues. Aging is hard and it's a road best journeyed in good company.

Dr Hurd was very thorough with me. She explained things clearly and she had an excellent bed side…read moremanor. All the staff from the front of the house to the back of the house was kind and helpful. I literally had no wait times. The office and rooms were well kept, very clean and modernized. I would recommend Dr Hurd to anyone. Awesome visit. I'm happy I chose this office as my new family practice for all my health needs.

What started as a casual skate night turned into an unplanned audition for "Worst Fall of the…read moreYear." Spoiler: I nailed it. So off I went to Nebraska Medicine Bellevue ER, wrist in pain and dignity slightly bruised. From check-in to cast, I was in and out in under two hours--yes, TWO hours. I've waited longer for brunch. The staff was incredibly professional, warm, and genuinely funny. We even shared a few laughs about my skating mishap (because hey, if you can't laugh at yourself while getting X-rays, when can you?). I got triaged, X-rayed, casted, and sent on my way with a smile--and a very stylish hard cast. The quality of care was top-notch--thorough, efficient, and delivered with kindness and humor. Every single person I encountered made me feel seen, heard, and well taken care of. I've never had such a smooth, friendly ER experience. Seriously impressed. Thank you to the whole team--you turned a painful twist into a surprisingly great experience. Well, as great as a broken wrist can be!

I really do love this hospital and urgent care. I have probably been here about six times and had…read moreto wait twice to get into a room. Those two times my wait was about 45 minutes to an hour. The rest of the time I was brought in right away. The staff and nurses are very nice, friendly, and do what they can to make you comfortable and at ease. I have a very complicated medical history 20 years long. The doctors take their time to listen and help as best as they can. I am very thankful to have such a great hospital within 10 minutes of my house. Now I will talk about why I love this hospital so much. I've seen a lot of the other peoples reviews and let me tell you the wait here, even if it's three hours is not too bad. I had to wait at n different hospitals in Southern California for 6-18 hours. Most of the hospitals in Southern California have wait times with a minimum of five hours. Urgent care was usually the same too. That is the reason I am very thankful for this hospital.

Absolutely not. I went in to the emergency room a few nights ago. I was not feeling well and they…read moregave me a painkiller that made my pain 10 times worse they did a CT without telling me what was going on and they called for a surgeon and said they were transporting me somewhere and I said I needed time to think about it. They kicked me out of the hospital full of two narcotics not asking me who my emergency contact was and sent me out to the parking lot. I was in no condition to drive home as I was still in pain and still full of narcotics so I called the police and asked them if they would drive me home. I would have to write a separate complaint about my summer experience of being woken up in the middle of the night with four nurses standing over me panicked about my situation and in the morning, two residents walked in and told me they were sending me home. I came to find out that these residents had only been learning to be doctors for less than four weeks and they were left in charge of my care. Or rather lack there of. Bellevue Medical Center is the location where they dump off residence to practice on the unsuspecting people of Bellevue very often they are not being managed or supervised, and in my opinion, the place needs to be shut down and hopefully bought by another hospital who will actually manage patient care

I've been seeing my primary care doctor here ever since they moved from their old office in the…read moreTwin Creek shopping area. My doctor is amazing and I'll keep going here as long as she remains here. They have been using the MyChart app for appointments, check-ins and test results for a few years now. I was initially reluctant to use electron medical records, but love it now. Makes getting an appointment and checking in so much faster. I've never had a long wait after checking in. Besidesthe primary care, I've also used the Bellevue Medical Center for a route surgical procedure and the emergency room one. I was treated extremely well both times and would use this facility again. Bellevue Medical Center has also handled the insurance submissions a lot better than other systems our family has used, and I've only had one minor insurance glitch I had to iron out.

This is a terrible place to go, they denied seeing me for my asthma because I was on Medicaid and…read moresaid it was ILLEGAL to see me. I have never had this problem before. They were rude and made statements indicating I was poor and couldn't be seen. Overall recommend finding somewhere a lot better with a lot better staff that ACTUALLY cares about your health over the amount of money they make.

Awesome Doctor. Dr. Naegele and his staff can tell when you're anxious about an issue and will…read moreprofessionally explain explain to you what is happening.

Horrible experience. Wouldn't even give it a one star to be honest. My yearly checkup which should…read morehave been $25 (which even the insurance company confirmed) ended up being over $500 because of the incompetent staff and their "creative" and dishonest coding and billing. Also--I was ASKED (I didn't even ask) about my allergies BC I was stuffy that day- WHICH SHE BILLED FOR! She did NOTHING for it!!! It was a 2 sec question and answer and she thought it necessary to bill for it. NO SCRIPT- nothing. They made no attempt to rectify the situation which is quite unfortunate. Would never rec anyone to go to this office. Ever. I work in the medical field and find this office to be a poor representation of what should be a medical professional. Sad. Pathetic really.

Great care, doctor who cares and is informative. "New"…read morereceptionist from the old one where the 1 star review got. Mary the receptionist is always wonderful!

I started seeing Dr Collins after I moved to Bellevue. She is very thorough, knowledgeable and…read moreseems to really care when I talk to her about whatever issue I am having. She explains her thought process on the treatment plan she prescribes so I understand the reasoning behind it. She is also cost conscious and tries to find cost effective treatments which I really do appreciate. I have never had a bad experience with her or her staff.