I was really excited about this place, I live around the corner and I love steak, but I was disappointed on my first visit. We were brought the wrong starters and then the burger we had ordered without coleslaw was served with coleslaw and the steak which was ordered rare was definitely medium with not a hint of pink, the chips on both were cold. There were no apologies, despite us pointing out the errors very politely (my family are all in hospitality, just one reason why I would never, ever be rude to customer facing people).
The starters and the burger were tasty and the wine list was good with a lot of variety and a wide price range.
I am sorry to say that the food and service are so much better at Heathcotes around the corner and the price is pretty much the same, so I felt as though I had wasted an eating opportunity (I hate that) and my money here.
The decor hasn't been changed much since Pond was in here, but that's fine and the new guys have added a few interetsing touches (a few horns and a cow skin).
This place could be good but consideration of the customer really needs to improve as does the ability to get an order right. I'll give it a go in 6months time. read more