I am beyond disappointed with my recent experience at Frame by Design. I entrusted them with two…read moreone-of-a-kind blueprints created by my late father--pieces that were decades old and held immense sentimental value. Both were completely destroyed due to their incompetence. I had been a loyal customer for years under previous ownership, which is why I kept coming back. Unfortunately, this experience has made it clear that things have changed--and I will not be returning. The service was extremely slow. I brought the blueprints in just before Christmas 2024, and by early February, I had to call to check on the status. Only then was I told they were prepping for a move and would contact me shortly. When they did call me to tell me they were ready for pick up, I checked one and it seemed pretty good (a few bubbles in the mounting but tolerable). The other I didn't open until I got home and it was full of bubbles. These pieces should have never been allowed to leave the store in that condition. Bottom line: it's apparent that they are not well versed in using the heat application equipment process (used to secure the blueprint paper to the backing). This left air bubbles in the pieces and they then tried running them through the machine at a higher heat, which only made things worse. They blamed the paper, stating that it is not always guaranteed to eliminate wrinkles, however, having tried one 'sacrificial' blue print afterward as a test and using a higher heat, it produced a completely flat mount. In the end, I had to provide two different blueprints and change the mounting format entirely. The whole process dragged on for months. While they offered to refund the mounting service (approx. $100), the framing for both cost $1,000--plus, the original blueprints were completely destroyed, and I had to settle for different pieces to replace these. What makes this even worse is the complete lack of accountability. The salesperson I dealt with, Stormy, never once apologised or acknowledged the extent of the damage. For a business that handles irreplaceable items, this disregard for customers and their property is unacceptable. If you value your artwork or sentimental pieces, do not trust them with your items. K. Moore

Since our last dealing with Frame by Design (FBD) it has undergone new ownership. I wanted to have…read more3 pictures reframed and was told there could be a supplier discount, there was also a setup fee which I was told to be $18. FBD was supposed to call the next morning to confirm this discount. This did not occur, and I followed up by phone call. "Stormy" the proprietor indicated that suppliers were not available until later in the week. She followed up with the discount information and stated that her employee did not offer $18 for the setup fee. Stormy was confrontational, aggressive and argumentative in her response. Better to take your business where the customer is respected and not stressed out! I wouldn't recommend this business to anyone.

This review is based off a garden lunch visit. TLDR: Grounds are gorgeous but food isn't worth it…read more Yes - The grounds are gorgeous - tons of green space and beautifully managed landscape and gardens. It's a fantastic ecosystem for bees and small animals. Didn't love how far the bathroom was from the tea house/ garden restaurant (literally was offered a go cart ride), so go before you think you really need to. Service at the tea house was alright. Despite having many staff, it felt a bit hard to flag them down at times. We noticed too that they weren't too kind to people who didn't have reservations despite having a few empty tables that stayed empty for our entire dining time. I felt they could have offered to make a reservation with them on the spot or just apologized. Not everyone knows about this spot until they are on the grounds for a walk. The food itself wasn't really worth it. We ordered a few mocktails which were wildly sweet, but refreshing for this hot hot day. We ordered the poke bowl and it was pretty good. A lot of fresh veggies mixed in the bowl and flavour was light. Good and refreshing for a hot summer day by the beautiful garden fountain. The salmon soba noodles was not quite the same. My salmon was a bit dry which is either because it was over cooked or just refrigerated for too long. It's served cold. The soba noodles did not hold well. You can see in my photos that the noodles were basically just stuck in these hard chunks. Not twirlable at all and quite stiff. It was not great.. I was very disappointed. At that price point, you'd think they could atleast whip up fresh noodles for you. It was even more disappointing that they didn't even apologize or make any offers to salvage the experience. They just didn't seem to care much. It's a beautiful place but they're certainly not a great dining experience. It is incredible as an idea though so maybe just make a reservation to have a drink by the fountain.

The ground and the gardens are gorgeous and are definitely worth a visit at least once in your…read morelifetime. Everything is so beautiful and well maintained. The flowers and plants are spectacular. A lot of people do have photoshoot or people book the place for a wedding. The water fountain is a breathtaking view. It makes a pretty backdrop for pics and videos. I suggest to go during a weekday instead of a weekend to avoid the busy crowds. A lot of movies an tv series were filmed there. The staff was limited but nice. The gift shop was small but had a lot of interesting stuffs for sale. I tried to join their museum tours a few times but they seemed to always be sold out quickly as spots are very limited. Got to book early. Though the ground and estate is a wonderful day trip excusion, their outdoor Tea House was just a so so experience. While dining outside with the beautiful backdrop seems like a good idea, I didn't expect the experience was marred with constant attack from the wasps. My friend and I had to constantly fight with the wasps for our food. The wasps just kept hovering non stop every few minutes. The staff kept saying it is the season and there was nothing they could do. Well, they finally now put up a message on their website addressing the matter that they have taken a variety of measures to reduce them at Parkwood (not sure what they mean by that). However, I wouldn't be surprised if someone gotten bitten and ended up suing them. If you do proceed with the afternnon tea, it is highly recommended to make a reservation and in the reservation, need to indicate that you are booking for afternoon tea because if you do not clearly indicate it, they assumed u are there for their regular menu. Also if you would like a table by the Water Fountain, please mention it in the reservations. Their afternoon team menu was honestly quite disappointing and too expensive to be worth it at that price tag. The sandwiches weren't fresh and felt stale, scones were hard, desserts were nothing special and also, the biggest no no is that they were serving the tea in a tea bag. Yuck. For that high price point, you would expect the tea to be loose leaf. I can't believe they are now charging $68 plus tea plus 18% gratuity for the afternoon tea set. I haven't tried their regular lunch or dinner menu so I can't rate how the food is but it seems that it may be an alternative option over the afternoon set but reading the other reviews, it looks like the food is terrible overall I would rate the afternoon tea a 2.75 just for the scenery. Our waitress was friendly and even provided us extra cups as per our request as my friend and I were trying to find ways to contain the wasps situation. However, our waitress was forgetful. They were supposed to surprise my friend as it was her birthday but the waitress forgot about my special request so I had to remind the waitress in front of my friend about that request, which ruined the surprise. There is very limited free parking so Parkwood Estate does suggest paid parking garage (located on the west side of the estate if space runs out. They also update their website frequently if there is no on-site parking on a particular day. Recommend to check their FAQ often before taking a long road trip. Overall, 4 stars for the ground estate and 2.75 for the tea house.

Mike is a great guy to deal with . He honest and very helpful. Great prices and quality......read more

From the owner: We are a full service Frame Shop & Art Gallery in Ajax, Ontario. Servicing Durham Region for over…read more30 years. Our New Retail Location is at 489 Kingston Rd. (Pickering Village) in Ajax. Images 21 Framing And Art Centre specializes in Creative Picture Framing and use only the finest mat boards and wood frames. We carry a wide variety of Limited Edition Prints, Posters and Original Paintings with Images available from Robert Bateman, James Lumbers, Doug Laird and Group of Seven, just to name a few. We stock a large selection of wildlife and scenic landscapes from a variety of artists such as Robert Bateman, Carl Brenders, Derek Wicks, Debra Lynn Ireland, John Harrington, Alan Hunt and many more If you are looking for anything, let us know and I'm sure we can find it for you! We have the best prices in the area!!

Amazing family owned & local business, with even better quality coffee and tea. I'm a tea gal…read moremyself after working for a small tea shop for multiple years and traveling internationally, and this easily is the best matcha I've ever had! If you feel like it, try an iced matcha with oat milk and honey - you probably won't regret it. :) Also tried the dirty chai, which was perfectly sweet and spicy. 10/10 recommend!

Baked goods were great, coffee was good. Macaroni and cheese very bland and mushy wont reccomend…read morethat here

I bought an original acrylic on canvas in 2022 from an artist I have known since 1976. It was a 40"…read morex 40" painting on a 2" x 2" pine stretcher, a standard he had been using for decades. I showed it to Craig at Kay's Place who gave me several frame moulding options. He gave me a price and I left the painting. Then without my consent, he removed the canvas painting from the artists wood stretcher and re-stretched it on a narrower 1" x 2" stretcher. I didn't know about this until he called and said it was ready. I came and picked it up, then hung this on the wall. The following day, a ripple in the canvas could be seen in the upper right corner. I returned with the painting a day later and asked that he fix the problem. I got it back a few days later, and soon after, the ripples returned on both sides now. More than a year later, I still see rippled canvas from a poor framing job.

From the owner: Custom Framing should be done by caring and knowledgeable people . We at Kay's Place with 30 years…read moreexperience are those people. Framing is part of your furnishings and should be hung with pride. We listen to our customers and guide them to make sure they are happy. All framing is done on the premises by the owners and treated with the utmost respect. No framing job too big or too small.