We absolutely love our community! The residents are friendly. Our leasing staff, Alyssa, Michelle,…read moreNorma, Ashley, Ramia and Matba, along with our maintenance staff, Bert, Harley, Mustapha, Wendell, Jack, Tyler and Augustus. They are all very polite, helpful, friendly and so much more. The apartments are beautiful. There are many floor plans. We have awesome amenities. There are two pools, a dog park, a car wash, tennis courts, direct access to the trail where you can walk, run, and bike. We are in a gated community where we all look out at each other. I would definitely recommend that you consider taking a look.

Very nice apartment complex. Dog friendly. Very clean apartments with nice amenities.read more

What a beautiful place to live. It's quiet and the surroundings are beautiful and it's a short walk…read moreto downtown. The neighbors are friendly and the staff is superb.

I have enjoyed living in Woodstock West for 3 years. It's been fun living so close to music,…read morerestaurants, and other activities. The grounds are well kept, and the maintenance is always prompt. The people who work here are nice, and they try to plan activities that will be fun for the residents. I have met several people who thought they would live here just temporarily and have stayed several years. I'm impressed with the way that the Walton Communities do business and how they help in the community. I think that the interiors and layout vary quite a bit from building to building and some do not have elevators, so that's something to keep in mind when choosing your unit, but, overall, I've been very happy here.

It's a comfortable place to settle into for a couple of years until it's time to move into a home…read more I have made extensive efforts in creating a comfortable and cozy interior space that I quite like, but I cannot say the same about the exterior. This is by far the junkiest, most litter filled mess of a complex that is honestly embarrassing. Trash is very often not picked up as per the nonnegotiable $50 trash pick up service. Neighbors will leave non bagged trash out for months until it turns into literal sludge with no repercussions despite many complaints. It is additionally extremely dark at night due to lack of proper light posts so you have to be very vigilant. The point being -- this is an apartment complex that serves its primary purpose regardless of the multitude of other problems. Also, do not send packages here. People will rip open packages and rob you blind despite the staff's efforts to avoid this problem. I have had 3 packages mysteriously disappear after being told they had arrived so take that with a grain of salt.

-10000/5 STARS: DO NOT MOVE HERE!! A HEALTH AND SAFETY HAZARD!!!…read more If I could give this place zero stars, or even negative stars, I would. My fiancé and I lived here for 11 months, and it was hands down the most traumatizing, disgusting, and dangerous living situation I have ever experienced. Management is incompetent, the building is falling apart, and the "luxury" they charge you for is a complete lie. Health & Safety Violations * Lead & Mold: We had black mold in our kitchen and bathroom for the entire 11 months. Management knew and did absolutely nothing. Even worse, there was lead in our water from their faulty faucets. It took them 6 months to address it, and during that time, they had the audacity to tell me to contact Cherokee Water myself--as if their infrastructure issues were my responsibility. * Neglect: When we moved in, the air filters hadn't been changed since April 2019. The "amenity" jet tub was broken and spewed black gunk from the jets, meaning we couldn't take a bath for nearly a year. The sinks and shower were constantly breeding pink mold due to poor drainage and old fixtures. Incompetent Management (Kelsey) The property manager, Kelsey, is the rudest, most unprofessional person I've ever dealt with. * The Sprinkler Fiasco: We had ripped-out sprinklers from day one. Seven months later, after fire inspectors cleared us, Kelsey sent a threatening email stating we'd be liable for all fire damage if we didn't let them rip out our ceilings immediately. * Retaliation: When I told Kelsey I would be recording our conversations for my own protection (which is 100% legal in GA), she threatened to cut off all maintenance and services to our unit. * Mail & Trash: They don't care about the grounds. Trash overflows constantly. They leave "valet" trash cans in disgusting condition and threaten to charge you $75 if you don't keep the filth inside your home. The mailroom is a disaster; packages sit for a year, and we constantly received mail from like every tenant that they also refused to manage. Dangerous Maintenance & Security Except for Adam (who is the only decent person on staff), the maintenance team is a nightmare. * Harassment: I had a maintenance man watching me through my bedroom window, who also physically pushed himself against me on a separate occasion. When I reported this to Kelsey, she gave a half-hearted "sorry" and sent the same man back to my unit. * Animal Cruelty/Neglect: Another worker traumatized my cat so badly that he is still terrified of people months later. They also ignore the distressed, stray cats wandering the property, dismissing them with "I think people own them." * Privacy: We requested to be notified before entry every single time. They followed this request exactly 3 times in 11 months. Grounds & Infrastructure * Flooding: Multiple units had sprinklers explode, ruining everything. The community was so fed up that a mass lawsuit was discussed among the residents. * Parking: They allow cars to block garages. When you complain, they demand video proof instead of actually enforcing their own rules. * General Filth: The place is nasty. We moved in to find a car battery left on our porch and the unit hadn't been cleaned. When they "fixed" the tub, they ripped off the trim and left it that way. This place is a health code violation masquerading as an apartment complex. Between the fire alarms going off at all hours, the broken dishwashers, and the predatory maintenance and terrible management, you are safer and happier anywhere else. DO NOT MOVE HERE. I'd also like to mention that we were completely lied to about where we'd be moving. We toured a apartment in building 200 and they had to sign the lease and did not tell us that we were signing the lease for a unit in building 900. Providing pictures just to prove everything I'm saying! :))

A lot of road construction outside the gates, door slams around the building, but other than tha,…read morenot a bad place to exist for awhile. Have the leasing consultant Brenda help find the right unit for you. she's sweet, energetic, a real go-getter! Really strives to make you happy

Most welcoming atmosphere in the most convenient Woodstock location. Paige was so helpful and very…read moreinformative about my questions regarding apartments and the amenities. Looking forward to moving in and letting my Chihuahuas make new furry friends, big and small. Thank you and see y'all soon!!

I have lived in this apartment for a few months now. It is one of my favorite properties that I've…read morelived in. The complex management are very quick to respond, in person, or over the phone/email to any needs. Shout out to Vanessa who works in the leasing office- she has been so helpful! Maintenance is quick to do all repairs, generally coming the same day. If it's more than a day, maintenance even takes the time to call and leave a voicemail. The grounds are quiet and well kept. I see the groundskeeper in the morning and they do an amazing job. The schools are great. The complex is wonderful for working adults and families. I often see children around safely playing and people out getting their mail. I am very happy here.

Only giving 1 star because you have to, Vanessa is EXTREMELY rude. AGPM you should be ashamed of…read moreyourself for hiring such an individual. She has no customer service skills and hates her life. She is projecting that hatred onto your residents. You will have an empty complex if you allow her to continue to manage it. The previous reviews are correct, she is a bully and tries real hard to intimidate the residents. She threatens to "call the police" and say you are harassing her when your simple calling the office to ask a question but because she doesn't know or like the answer she hangs up. AGPM do better please

Apartment living is better at Sixes Ridge, and Frantz in the leasing office is amazing.read more

We've experienced multiple unauthorized entries into our apartment without proper notice, which…read moreviolates both our lease agreement and Georgia landlord-tenant law. Just today, maintenance entered while we were at work -- without any specific notice that our unit would be entered. This follows a similar illegal entry on July 23. Our lease (Section 16) clearly states that entry requires reasonable advance notice, and Georgia law supports this standard -- usually meaning at least 24 hours. Blanket emails saying "your building is scheduled this week" don't count. They are using vague notifications as an excuse to enter units at will, which is completely unacceptable and unlawful. In addition to the illegal entries, here's what else we've dealt with: * Leaking trash bags in breezeways from valet service regularly skipping pickups * Severe parking shortages, forcing us to park in the fire lane * Broken EV chargers, unsecured front gate, and vandalized amenities * Clubhouse always locked, pool bathrooms vandalized, and dogs in pool area despite rules * Our car was vandalized with zero response from management * The leasing office ignores calls and staff are rude and dismissive when concerns are raised All of these problems started after we renewed our lease under new management. We've tried to raise these issues multiple times -- but when the staff doesn't answer or respond, nothing gets resolved. Now we're being forced to seek early termination because of repeated legal and contractual violations. Management may smile on the tour, but once you're in, they don't care about your rights, your privacy, or your safety. Don't be fooled.

This location is great! Moved in and immediate changes were made to customize the apartment. That…read moreincluded sink modifications and new windows and blinds. Today we did a service call for a fridge issue and Rachel was able to guide us through very thoroughly and explained everything to fix this issue . Mark has been nothing but helpful and am glad we landed here at this community. It's by far one of the better properties I have lived in Woodstock and I lived at Avonlea and other apartments in downtown Woodstock and near the high school Woodstock. Thanks for providing the services and customer service . I really enjoy living here and will call them no hesitation with any further issues if need be. I know they will work on fixing them immediately. Only thing corporate needs is the ability to write reviews on their website but that's the corporate that approves fixes.

Rachael performed maintenance care today. She does a fantastic job. She shows extensive…read moreknowledge, is pleasing to talk with and explained everything she did for me today. She is a delight and a great addition to your staff.

Raven the lease professional in the office today was a show stopper!…read moreShe knew all the ins and outs of all the units pertaining to flooring, location etc. she was a delightful person with tons of knowledge, enthusiasm and patience. I hope to move here soon. Thank you Raven!

Terrible place no communication terrible maintenance the apartments are dirty and the leasing staff…read moreis rude

We have lived at this apartment complex for over two years. I was shocked when I saw the reviews…read morefor this place were so awful, so I had to leave one myself :) Any issues we have had that needed maintenance were handled in an appropriate amount of time and all of the maintenance people and other employees we have encountered are super helpful. They have a trash service, which not every apartment complex has! Trust me, it's a pain to carry all of your trash to the dumpster, especially when you live far away from it. If you are a dog person, this place is very dog friendly! Dog stations and park are usually well maintained. The apartment itself has been upgraded recently and looks beautiful inside. The car wash station is a life saver and 95% of the time it is well maintained. They have contests throughout the year that involve residents. I am fully aware these contests ultimately help them bring in more clients, but the prizes for current residents are great. I've personally never been, but I see that they have many events, such as free pizza or wings day to interact with other residents and employees. They have an app that we love! You can easily send in service requests and rate your experience after. The only reason I gave 4 stars is because of the increase in price of rent and the move out experience. When you move out of the apartment you have an inspection for damages. The issue that we have is the flooring. The flooring is VERY easy to mess up and with dogs it especially is not fun. Dogs have nails! Dogs play! Its so easy for them to mess up the floor and when you move out they charge you A LOT to replace it :( Also when you move in beware of moving furniture even a little on these floors. We moved our light weight couch over an inch and of course it messed up the flooring.

I stumbled on the Yelp page for this complex and saw the terrible rating. I knew I needed to say…read moresomething... My family and I have lived here for a little over 6 months now, and this has been the BEST rental experience we have ever had! The grounds are peaceful, quiet, and well-cared for. The staff goes out of their way to plan monthly community events. Our neighbors are friendly and mostly keep to themselves. Maintenance is also very quick to respond to requests, and we have never had any issues that haven't been addressed within a few days. The complex is older, but there are clearly efforts to keep up with the amenities as well as the apartments themselves. I've never felt unsafe here as a stay-at-home mom to young kids, and the location can't be beat. Not sure when management changed or had its glow up, but this is a GREAT place to live. If you're looking for an apartment in the area, this is a wonderful option at an affordable price. Half the battle of finding a place to rent is finding a responsive and dedicated property management staff and maintenance team and this place has both.