Been coming here for years but lately they only have 1 or 2 lanes open especially at night and it takes forever to check out they need some self check out lanes if they arnt going to open up lanes read more

Disappointed in the quality of meat these last few visits. I'll take my business elsewhere. read more

Stater Bros. Markets - Disappointed in the quality of meat these last few visits . I'll take my business elsewhere. - Grocery Near Me - Perris, California

I've never had a bad experience with the bakery items as of today but this is uncalled for I get it maybe accidents happen but I got these for my grandparents who have weak immune systems , this is a disaster waiting to happen they need to make sure they check these items more often ! read more

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Food at the deli is delicious, staff is friendly and make sure that the store is clean and organized. Lots of parking space

I've been a regular customer of this location for 15 years and recently have had several bad experiences with the deli this past week that I have to address. I came in Monday May 5th at approximately 5pm. I was immediately helped but it took the clerk 25 minutes to slice 2 lbs of lunch meant and a lb of cheese. I had to guide her to where the stuff was located and explain what it looked like. I understand new hire learning curves but this was beyond incompetent. At one point I told her I'd be back for my stuff and when I came back from getting several dairy items she was still slicing my stuff. She handed me an unopened bag and a male clerk ended up slicing the cheese to help get my stuff. I visited again on Friday May 9th and thankfully after standing around for several minutes Josh came to assist me. The same woman who took 25 minutes on monday was standing in front of the hot food display on the customer side staring at the sign with 3 customers waiting for service. Josh came out from the back and asked her what she was doing and she said "studying". This behavior was bizarre but the issue I have is after a long day of work customers should not have to stand around because the store has an incompetent employee working the deli. I moved on and as I was checking out Josh came over to the manger who was checking me out at the register to let her know that the woman I mentioned was refusing to take her break separate from someone else and he needed a manager to handle the situation. Again, as a customer I don't think it's fair to have to deal with this type of service. I visit the deli twice a week for deli meat. I'm considering going somewhere else because I cannot continue to waste my time after work standing around or the fear of this woman helping me and taking upward of 35 minutes to slice meat. Visited on 5/16 thankfully Josh came to assist me. Lo and behold the same woman was working and again walking as slow as she could avoiding customers. Management needs to rethink the type of people they have in fast moving positions. I would recommend moving this person to a position that isn't client facing or has any sense of urgency like sweeping or greeting customers but definitely not at a deli counter! Furthermore why would anyone managing a business schedule this person the busiest days/hours of the week? read more

I have visited Stater Brothers all over the states, but my experience in the Perris Stater Brothers meat department was anything but pleasant. A woman named Zitloly or something was very rude and curt while taking my meat. Luckily the situation was sorted out, but I have had much better experiences. read more

There appeared to an error on a food purchase that was on my receipt. However employees Sarah & Erica were willing to listen to my concern. They were very understanding. However after checking with my bank the next day. I was told there wasn't an error. Sarah & Erica are great employees... read more

This was amazing experience, the young gentleman help me out with pick up order and organize it very nice in my car. Excellent customer service read more

The guy with long hair I completely forgot his name he's tall and skinny with long straight hair he's very rude and looks like he hates his job I like this stater Brothers but he makes me hate it every time I go he always has a mean look on his face and if you ask him were something is he's very rude about it read more

Every month we go to Stater Brothers to buy boneless skinless chicken breast normally they have very large boneless skinless chicken breast this month Nov 2023 this is what we got they said it's because they have a different distributor well they better kick the guy to the curb and go back to what they had because this is ridiculous read more

Stater Bros. Markets - This is how small the boneless skinless chicken breast was at Stater Brothers - Grocery Near Me - Perris, California

They pick and choose which customers they'll be friendly to. I purchased the cake for My Husband's birthday. I told them specifically what to write on it when I got here to pick it up it wasn't written on as if they thought I wasn't gonna come back and pay for it and then after talking to me for several minutes, she goes to write on the cake and comes back and hands me the UPC And says you need to pay for it before I can give it to you. However, the customer before me was given their item and told they can pay at one of the registers . Discriminating and stereotyping if you ask me. They just lost my business though. read more

The quality of this store is going down hill. I stopped by today to pick up dinner. I looked at the meat section, and they have meatballs that are already bad. And the chicken area up front has flies around them and it's not even the temperature it's supposed to be at. This isn't the first time I've noticed this, I once purchased the cooked Mexican rice and it had mold. I had to go back to return it. Please do better this is the only stater bros in town. read more

Wow ! Reading all the reviews .. kinda makes you wonder what kind of employees Stater Bros ( Perris ) Store hires . Rude unfriendly and just to busy with blah blah blah I'll just keep shopping at the Best Stater Bros with good customer service. # 1 Grand Terrace ,Loma Linda., Colton ,Redlands etc Maybe Perris employees should stand in line at the unemployment . read more

Shish kebabs at staters are a waste of money. They must use the cheapest meat ! Hard like rocks . read more

Stater Bros. Markets - I bought these yesterday at stater brothers They looked delicious but they just use the cheapest meat ! They were hard . Terrible - Grocery Near Me - Perris, California

service is amazing, A young man by the name of Zander I believe he said it was, amazing worker not only carried my groceries but also helped me start my car when It wouldn't start read more

Good starter bros, usually their fully stock. The meat department has everything you need for a great cookout. BUT the people working at the meat the department has horrible customer service. I ask for chicken leg meat and the people working at the meat department told me they had run out. I continue on with my shopping, a few minutes later I decided to go back to the meat department to see if they had any chicken leg meat and there was plenty of chicken leg meat. HORRIBLE CUSTOMER SERVICE read more

Poor management. 15 item or less line was the only lane open and had ten people in it, most of whom had full carts. It took the clerk 15 minutes to finally call for another checker who had an attitude. Then that lane backed up and it was another ten minutes before a third checker came. I spent almost a half hour waiting to checkout with four items. This is the closet Staters to me, but I go out of my way to go to the Sun City or Menifee stores. I only came to the Perris store because my grandson was sick and I needed Gatorade right away. Never again. Rude and stupid staff. read more

We just left yur store & very irritated w/a mger. Our ck'r (Lorrie) had a customer in front of us that there was a card malfunction. Lorrie called for a mger. (Jose) which rerung the items & proceeded to belittle & became rude to her in front of the 6 more customers in line. His behavior was completely unnecessary & quite embarrassing for Lorrie as well as making customers feel uncomfortable. We visit this particular store often & I for one will NEVER ask this man for a roll of toilet paper! Thank u.. Robi & Michelle read more

The staff here are always pleasant and while I hate the produce because it often looks rotten, MOST of the employees make it a great shopping experience. I was there yesterday, May 2, 2018. I went to the deli to get a fresh sub sandwich made. The lady making it (deli manager) made my sub sandwich fresh but didn't bother to ask me what I wanted...If I wanted someone else's creation, I would have picked one up from their refrigerated section. She hands me the sub and I ask for the manager. Bobby came out, spoke with me in a professional manner and apologized. He offered to make a new sub for me, however, I couldn't wait because I had to pick my kids up. I let Bobby know that all I wanted was for him to know and correct the issue for future customers. I got in line with my deli and other items and all of a sudden, Bobby appears. He gave me 50%off of my sub sandwich. I politely let him know that I wasn't after a discount and I wanted better customer service. He insisted and I took him up on his offer. In this day and age, there aren't many managers like this. I am ecstatic that he recognized an issue and took care of it. Thank you, Bobby!!!! read more

Horrible costumer service there was a lady being rude to my mother for no reason , I didn't see her complete name but it started with a "Ma", this was an older lady too, which means she should have more costumer experience and it was clear she didn't. This is really sad because everybody else was very nice read more

The Deli is absolutely disgusting , the employees also do not record when there last batch was cooked , very disappointed and displeased read more

Stater Bros. Markets - Non fresh - Grocery Near Me - Perris, California

Meat department has gotten worse. This has been the second time this overweight worker tries to get me to buy the pre packaged meat ,Or gray meat and he gave me a whole reason as to why it's gray. As a customer I think it's fair that I pick the cuts I would like to purchase. It's my money. read more

I was very displeased with the help I received at this stater bros. I asked crystal in the deli what type of meat was in premade poor boy sandwiches as they didn't have a check mark of the meat inside . She must have been tired or doesn't like her job. Rudeness never makes a person look good. Here are the containers clearly not marked. I chose to get chicken tenders instead .I have food allergies and didnt want to be sick. Thank you to other staff who helped me with chicken tenders. read more

Stater Bros. Markets - Grocery Near Me - Perris, California

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Don't understand why the meat department has changed so much. Went from having good quality meats to crappy cuts. Went to get some flat meat and they only had marinated flat meat. I asked if they had any none marinated and they told me they would have to cut it and I would have to wait until they where done cutting steaks. I used to work for stater bro's and was in the meat department. We would never tell that to a customer. I see how management and new ownership has changed the company. Sad read more

Dont but flowers here, they come with mold on it, dont waste your money here mi jente

I went to stater bros today and went to the meat department at 7 p.m. and the the meat clerk told me that they were closed. I asked sense when do you close at 7? He said they always do. I then went and got the manager on duty he told me that the clerk was wrong, but when the store manager went back to the meat department he said he'll have them cut one time, but only as a courtesy and it won't be done again. Not only was the meat clerk rude , but Jose the manager on duty was very rude. I worked for the meat department at staters for over 10 years and do not understand what is happening. I will be calling corporate tomorrow. Food is expensive enough, but now we pay the high cost and crappy service too? That's just horrible read more

placed a cake order with detailed cake order asked to recreate one of the displayed cake with sprinkles around cake a young man then let a girl continue order i still specified what i wanted i came to pick up cake to see no sprinkles around cake and name mispelled when i told the girl stated that the cake frosting was dry to apply the sprinkles around.. she was confused and stated nothing could be done this was just upsetting because me and my husband always place orders at this location and it seemed like they were beyond careless.. read more

Stater Bros. Markets - receipt with discription - Grocery Near Me - Perris, California

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Today is my last day as a courtesy clerk at Perris Stater Brothers. I will be going to Sun City Stater Brothers at my own request. It has been a great pleasure working with my soon to be former coworkers. Erika (key carrier) is very kind, Mike Malon key carrier has a great sense of humor and easy to work with. Sarah key carrier is a hard worker and you gotta love her laugh! Deborah certified meat cutter is honest and lends a listening ear.Denae (clerk) is so nice! I will miss her a lot.Joshua B. (Deli clerk) is always encouraging and positive and really dedicated to his job.Anthony GMC is positive and helped me out by being encouraging. Ysana is genuinely great at doing her job.She really cares about people and it shows.Tyra one of the newest courtesy clerks is really nice. She works hard. Lorries V.(cashier) definitely speaks her mind and cares very much about encouraging courtesy clerks to be their best. That's a great quality! She had been so helpful with giving me assignments like parking lot duty and sweeps. I will miss her. Trisha V. (cashier) I love her sense of humor she's been a pleasure to work with. read more

Normally I prefer Stater Bros over other grocery stores... but I don't know after today. I went in earlier and purchased 2 lbs of shrimp. I got home and placed them in the fridge. A couple hours later I took them out to start peeling but I got a bad smell from them, they were slimy and even a bit sticky. I asked 2 other family members and they agreed. I went back to return them and I got asked if I wanted to exchange them or return them... Of course I wanted to return them. I was just shocked that being that its shrimp there was no immediate movement to call the meat dept to ensure it wasn't bad. As I'm sure other people have bought some. I was also surprised at how there was no apology, not necessarily from her but on behalf of the store... Yeah I shall go elsewhere read more

HORRIBLE HORRIBLE they only had ONE LINE open for regular service the others were limited to 15 or less and all the cashiers were on those registers and the manager was standing right there and didn't do a thing. read more

Stater Bros. Markets - HORRIBLE ONLY ONE LINE OPEN FOR UNLIMITED ITEMS - Grocery Near Me - Perris, California

Lately my husband and i have mostly stopped doing our shopping here because this particular location is constantly out of the normal things we buy. There's entire shelf areas that are bare, whereas I'm not seeing this issue with any other Starters or other grocery stores I've gone to. I get sick and tired of having to go hunt down those few items i need at other stores. It's super inconvenient. Also, the meat prices have become outrageous and we're finding the same or better quality meats cheaper elsewhere. read more

I am a regular customer for 25 years, I went to church came to the store to buy dog food . I fell down a large pothole in the same parking stall I was in. They fixed the parking lot recently because of me. I knew I hurt myself because I couldn't walk when I went to tell someone they acted so rudely to me by giving me the brush off you would think I had the plaque. I hope no one ever goes through what I did. Because I had a really bad sprained ankle and twisted knee and my muscles in my lower back were inflamed. I went to the hospital because urgent care thought I broke my ankle. I am still paying my bills and haven't received replies to my emails or phone call. Noone wants to give me an address not through the email so I can sent you the bills and be reimbursed because this is really been a burden on me. Especially during the holidays. The manager I reported the incident to knew exactly where the pothole was which I found disturbing. Don't they do safety inspections daily of hazardeous conditions? You would think so if they have security guards there. Get a better process. I should be able to shop safely without being hurt on the property. read more

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If I could give 0 stars I would, worst staff ever!! They didn't want to sell me a bottle of wine because I was paying cash they wanted me to pay with my card the cashier was the rudest! She called over the manager and her too was very rude!! She told me I can refuse to sell you the alcohol I don't have to sell it to you! I had already purchased some items so I told them to give me a refund. They refunded me the money but refused to give me the receipt that has my credit card information!! Worst customer experience!!!! read more

This market is always clean and well kept! The employees are always nice and eager to provide help to anyone who needs it! Sam, the manager, is always helpful and goes out of his way to assist both employees and customers! Christopher, Gemma, Shiela, and mostly all the employees are really great people! The meat department is superior! Great job! I love the excellent quality of meat and I especially like that they will cut and season it to my liking! I can't end this without a special shout out to the produce department! Their fruits and vegetables are always fresh and delicious! Oh, did I mention the bakery? Well I have bought virtually every single birthday cake for my entire family here at the Perris Stater Bros for every single birthday in the past nine years! I'm proud to have family go shopping with me during all of the holidays! They always comment on how nice this market is! We are very fortunate to have this Stater Bros in Perris! JWA read more

Aaron F was very rude and needs to work on his customer service skills. Seemed like he didn't want to help me at all and gave attitude when I asked a question. Maybe he can get some customer service pointers from my cashier who was very nice and pleasant. Thank you Cheyenne M for being so nice. read more

Came here because we were camping at Lake Perris & forgot firewood! Salvador, the manager, was sooooo awesome! We called ahead to make sure the store carried it & he even went to check to see how many bundles were left & the price! When we arrived, he personally, showed us where it was & was super friendly! Felt super welcomed in Perris! Thanks, Salvador! read more

Posted a review a couple of months ago regarding Stater Bro in Riverside dried up cardboard old greese chicken. But yesterday I went this Stater Brothers got a couple of pieces of their chicken and MAN it was totally different. And good!!!!! Excellently fried Golden brown Fresh and Hot. read more

Well, I am so disappointed. With the lifting of the mask mandates by President Biden and the CDC, I felt comfortable going into Stater Bros without a mask. Now, I got vaccinated and took a picture on my cell phone so in case anyone ask me I have the proof. I am really upset with a cashier, not the staff in the produce dept, meat dept, they were wonderful. They gave me all the help I needed and the meal I cooked was great because of their help. This cashier on the other hand was an ass, she was so disrespectful. Just plain rude, I have NEVER been treated so badly by anyone at Stater Bros before in my life. I thought she was going to start yelling at me for not wearing a mask. I explain to her what the CDC and Biden said, I was never given a chance to prove that I was vaccinated, she was simply argumentative, and I was completely wrong I am not welcome back unless I wear a mask. I was trying to tell her that when I walked through the door the greeter never said a thing about a mask, she told me "Welcome to Stater Bros" If you are not willing to treat me with respect then never expect me back into your store. There are plenty of other stores that will treat me with respect, I have had cashiers from other stores who have thanked me for getting vaccinated and welcome me without a mask. I will not have an employee raise her voice, treat me like garbage, completely disrespectful, I did not earn that from her. I did the right thing and got vaccinated. I am not going back to that store. I love these people at Stater Bros, I simply will not put up with this type of treatment from this person. I guess what really upsets me the most about this, this is the forth time I have been in Stater Bros since the lifting the mask mandate without and no one said anything until now. read more

Horrible customer service. I went in to purchase Similac Non-GMO Sensitive baby formula. I accidentally purchased Similac Non-GMO baby formula (not the sensitive version). I walked out the store, realized my error, and was literally back in the store within a couple minutes. The store manager, Christian Z, would not allow an exchange. He first stated that it was state law. I asked him to put it in writing, and he backtracked, stating it was store policy, even though there was no such policy stated. I e-mailed corporate in the following days. I asked them about their policy. They stated "In regards to the formula, we guarantee all of our products. So in the event of a product being defective or out of code...even without a receipt, the formula can be exchanged for a "like item". So we will exchange for the same product." I then told them the situation, to which they changed their answer to "This would be a manager's decision. Please contact or visit the store to relay your experience to the Store Manager for further assistance with your product inquiry." I asked for a District Manager to call me. They told me one would contact me, and I have not received any response. I followed up one more time, and still have not received a response. I'd give zero stars if Yelp allowed it. read more

Yes they are a little higher in price but it is better Quality than other stores. They are not afraid to have Goya products and they sanitize the carts before you take them by door. Only bad thing is sometime bad elements cruising the parking lot with their bikes! read more