I've always had pleasing experiences at the stores. It is very rare that I put reviews for anything unless I feel it is necessary. I went in to purchase some sandals and possibly accessories. As I arrived I was asked "are you shopping for anything special," which I told the associate "no just looking." Not even 5 minutes later I'm holding a pair of shoes looking for my sizes and she comes back asking me "do you want me to put those behind the register for you?" I answered no thank you & kept browsing the store. AGAIN , after I clearly said I'm just looking around she asks me "is there anything I can help you find? I mean sure , polite is a great way to show customer service but the associate was way too overbearing!! Didn't even give me a chance to look or breathe without popping up asking me if what I had in my hand I wanted her to put in the back. Additionally, I was near the accessories and briefly grabbed a piece of jewelry and back comes the associate rushing over asking me "Can I hold onto this for you?" 1) I'm not buying everything I hold onto... and 2) Let me browse the store in peace.....
again, this hasn't happened but maybe twice at the sister stores and I feel like it's something that needs to be addressed to ensure that us consumers enjoy our experiences there... read more