I've been with Clark-Mortenson since 1993. In those 23 years I've only had my representative…read morechanged once. Both of them have been awesome. Currently I work with Billie Heller and she knows my insurance needs before I do. We are currently dealing with selling my house and my mother in-laws house, who Clark-Mortenson also represents, and Billie has had everything ready for me to make the insurance end of it smooth as silk. She knows the hassle of selling one house so she was totally ready to make changing coverage as easy as possible for me. I trust she found me the most complete coverage at the best price and took all our needs into consideration. My wife and I were just saying how in 23 years we never had a complaint with the agency and if we had an issue with a carrier, they took care of it immediately. My father told me you're smarter to go with an agent when dealing with insurance. I'm telling you, you're even smarter to have Clark-Mortenson as your agent. And no, I did not get a thing for posting this review. Paul Quitadamo

From the owner: Home Insurance Auto Insurance…read moreLife Insurance Health Insurance Business Insurance Employee Benefits Bonding Compliance Assistance Umbrella Insurance Renters Insurance Boat Insurance Motorcycle Insurance ATV Insurance Disability Insurance Long-term Care Insurance Retirement Insurance Property Insurance Liability Insurance Business Auto Insurance Workers Compensation Commercial Umbrella Insurance Directors and Officers Insurance Employment Related Practices Key Employee Employee Benefits Group Life Insurance Group Health Insurance Group Dental Insurance Group Disability Insurance Executive Benefits Compliance Advice Risk Management Other office locations include: Keene, Hinsdale, Walpole, Claremont, NH; Woodstock, VT.

Best insurance company any where around. The people are wonderful and the owner, Rich Hoppe, is a…read morevery friendly and outgoing person. They had me sold at the front door and their insurance programs were better than the ones I had as well. I so recommend.

I have been with Rich Hoppe /State Farm for years now and love working with his team. Susan has…read morebeen a pleasure to work with and always there to help answer any questions I have along the way.

This is quite possibly the worst service experience I have ever had. These guys absolutely should…read morenot be in business. First off, there's not much for actual live employees. They have a weird dystopian setup where you sit in a cubicle, pick up a phone, and wait to speak to someone remotely. Once I got someone on the line, they asked me a few cursory questions before outright denying me services. What they said to me is "we would never consider doing business with you" and I'm only paraphrasing slightly, if at all. To be entirely clear, I have never had a car accident, and I have never gotten an insurance payout for an automobile before. I am a good driver and a very safe bet. They wouldn't give me a straight answer as to why I was denied, which is not something I would have even considered as a possibility going in. I was scheduled to buy a new car that day and the loan I was getting was contingent on having this insurance. Fortunately, the guy at Subaru was able to walk me through setting up something reasonable. Now, let me emphasize that: the car salesman was more useful by far at helping me with car insurance than the actual insurance agency. I don't even have the language to describe the absolute hatred I feel for this organization.

The Richards does not communicate effectively, and sometimes not even at all. We had four different…read moretypes of insurance policies with them. None of them were serviced properly, and they were rude unapologeticand confrontational when contacted about the failure on their part. Don't do business with this dangerous company that may leave you under or completely uninsured. It's really sad because they've bought up some great small local companies and turned them into big piles of junk. Look at the other reviews here and notice how bad they really are.

I've had homeowners insurance with the agency for decades and have always been pleased with…read moreresponses to any claim plus it's always with the personal touch. Galen