Stopped by the State Employees' Credit Union on Couloak Dr to make a car loan payment--super easy…read moreprocess. The bank was really clean, and the people there were so nice and helpful. I was in and out quickly. Great service all around!

Needed to make a deposit while in the Mountain Island area. Did a quick search and this location…read morecame up. There wasn't a line in the drive thru. I was in and out in less than 5 minutes. The teller was professional and assisted me to make my deposit quickly. No hassle at all. So glad there is a location tuck away in this area. I will definitely drop in again if I need to do some banking. State Employees Credit Union 10120 Couloak Dr Charlotte, NC 28216 Wednesday October 21, 2020

Just came here to deposit money into my bank the lady Jamielee who helped me was a doll. She was so…read morepolite from the second I walked up to the counter until I left. Also, she helped me change my password on my debit car with out a problem! Such a friendly Wells Fargo it's great to see people still care now a days!

Through a series of bank acquisitions over 40+ years I've wound up with WFB. Most of their staff…read moreis great once you get the chance to personally interact with them. Have to make an appointment days ahead to speak to a banker, used to be able to just walk in and meet somebody within 5-10 minutes. Now they're closing 2 of the 3 branches closest to me plus a drive-up location. Might as well go with an online bank that gives better savings rate. To top it off I recently had a certificate mature, bank did not notify me at all before the maturity date so they rolled it over to another CD at a cheap rate and didn't say a word about it. When I caught it and met with a banker I was told WFB would waive the penalty for early withdrawal if I chose to invest that money elsewhere since they failed to notify me. For unknown reasons the transaction could not be concluded right then so I returned (with an appointment) the next day. That banker wouldn't even make eye contact with me when entering the branch and the branch manager came to me & says "lets talk in my office" then proceeded to firmly inform me that WFB would NOT waive the penalty and if I chose to withdraw I would take about a $350 hit. WFB calls this "courtesy", I call it "bad faith" if not outright lying. I'm looking around, my days there are numbered. I like my investment advisor there a lot but...

We've been Chase Customers for quite some time and continued to use Chase, when we migrated to…read moreFlorida. I can't begin to tell you how elated we were to learn that Chase was available to us in Charlotte. Apparently, Chase seems to be growing/expanding rather rapidly within the Charlotte area. Staff at this Park Row location are incredible courteous, patient, energetic and polite. Everyone has a great attitude! Bankers are truly on top of things and we have never felt pressured into doing things with our money that we don't feel comfortable with. This is truly a beautiful and safe location. I really appreciated the holiday display of the Menorah - made me feel so welcomed. The Bank's Vestibule contains the "Smart ATM's" - which dispense various denominations of US Cash; this can be very helpful; - Unfortunately - for obvious safety reasons - the Vestibule is only open during normal banking hours. I guess they want to avoid homeless and "Undesirables" sleeping inside the vestibule. No worries, there is a well-lighted drive up ATM where you can conduct virtually all your banking. Again - I'm very impressed with the friendly folks that are working at this location. The Park Row location is the closest Chase to our home (City Park).

My friend needed to withdraw money from her account, which needed to be on a specific banking…read morenetwork. Arrowhead Credit Union was the branch that she needed. We drove over there from Amelie's Cafe, which was roughly eight minutes away. It's a cute branch when you walk in. There is a lot of wood, so the acoustics are fantastic. My friend asked whether there was an ATM in the branch. The only one was at the drive-thru. The teller who spoke to her was pleasant and helpful. There are three drive-thru bays. Two require speaking to a person. The last one is the ATM. My friend lined up with the rest of the cars. I pakred off to the side. I find it dangerous for folks who can't drive to use the lone ATM with other vehicles. I hope that folks drive cautiously and don't slam into people standing there. My friend got her money safely. We were both happy. (101)

My work credit union doesn't have a branch anywhere near Charlotte, so for basic transactions I…read morehave to rely on credit unions that do exist here. CPCU fits the bill. I not sure what made me want to drive down Wilkinson the first time, as there are credit unions in every other direction, but I'm glad I did. Always plenty of parking, really helpful tellers, and I usually don't even have to wait. The security mechanisms on the doors threw me off the first time, but you learn to work with them.

The staff was very friendly and helpful. The best part was I didn't have to stand in a long line…read moreand wait for a teller. The location was convenient and easy to get in and out.

I recently needed to get something notarized and was dreading the trip to my bank (one of the "big…read morebox banks") that would probably eat up hours of my day. One suggestion came up that I should try calling Schwab to see if they offer the service, and they do!! Called ahead and Cooper told me that both persons manning the desk had the ability to notarize documents, no appointments needed. Later in the day, I made my way over to Schwab. The SouthPark location is super convenient, they have their own, dedicated parking lot that was easy to get in and out of. The counter is shared with TD Ameritrade, so once you figured out which side of the main desk to go to, it was a breeze. Cooper looked like he just came back from lunch, or a break but he remembered my voice from my phone query and we got to notarizing (with valid ID and documentation of course!) There was no line and the whole thing probably took 15min (I spent more time driving to the location I bet). Of course, I was only notarizing two documents (total of 6-8 pages of information for my professional engineering license... so I'm sure you need to allot for more time if you have a lot of paperwork to go through and review). It also helps that I am a Schwab account holder. Overall it was a great experience, and I need to think of them more often when I need to do "official business things" or in need of a notary.

I visited the location in South Park. I had something minor and was anticipating a terrible…read moreexperience but was so pleased by the excellent customer service. There is lots of parking available.

Great bank love the hours highly recommend definitely a good back up bank the bankers are very…read morefriendly

Thank you for everything hope i can talk one of representative in woodforest national bank for my…read morefew question keep safe more power

Been a customer for many years, always great service, great staff, efficient all around!read more