A huge shout out to Mac who was the Sparklight Technician for his quick troubleshooting techniques…read moreand knowledge which got our Wifi service up and running quickly. Mac definitely represents Sparklight well with a great attitude and outstanding customer interface abilities which made the repair visit a great experience. It's Technicians like Mac who customers like myself appreciate with a Positive, "Can-do", attitude. Keep up the Great Work! Definitely a 5 Star rating.

I have had SPARKLIGHT since it was called Cable One. I am a loyal happy customer but today, with…read morethe technician' visit I was amazed. Mr. EON DOUGLAS is the best tech I've met. He went above and beyond my Internet needs, always with a smile and confidence in his experience and knowledge. It was an awesome experience. Christina Daltro ​

While going to the Cell Phone store is on my list of least favorite things to do, this visit wasn't…read moreall that bad. My daughter and I went to purchase a new phone for her since the model she has was soon to be outdated. We walked in and we immediately were greeted, seated and helped. We were shown a couple of different options and my daughter quickly chose the phone she would like to have and we were well on our way to having her info from the old phone downloaded to her new one. We were in and out in about an hour. It was the quickest service I've ever had at the Verizon store.

BUYER BEWARE.. the Internet service is unbelievably useless. I took 8.5 hrs just to order…read moregroceries. 3 hrs to write this. The Internet constantly crashes and I usually can't get on the net or a site at all. My phone cost 1200.00 and I hate it. The tablet is useless too. And I have to pay 200.00 a month for an this bundled useless Internet . Ridiculous.. My 50 dollar phone and Internet with straight talk was a hundred times better then Verizon. I will never get anything from Verizon again .. Ever (and don't get me started on their bait and switch deceiving staff)

Cableone is one of the worst businesses in existence. If I have to set a calendar reminder every 3…read moremonths reminding me to call Cableone to renegotiate my inflated bill, then there is a major problem.

Last Saturday I spent 57 minutes on the phone with Sparklight Support. (Oxymoron). It was evident…read morethat whatever the issue was, was not going to be corrected with this call. So, cancel whatever Monday's appointments were, and sit around. As it turned out, had I been given the correct key strokes on Saturday, all of the cancellations and my time wasted on Monday wouldn't have been necessary. Management oversight is sorely lacking. If this company values qualitative services, listen to the recording. The one positive was the tech that showed up, Monday. Blake is technically skilled, and certainly interested in customer satisfaction, without patronization. Bottom line, Blake entered whatever the correct keystrokes were in seconds. Looking at it from your point of view, a service call would've been unnecessary. Again, management oversight and/or training, clearly lacking.