Street Cars are Manchester's largest private hire taxi firm, despite recent competition from the…read morelikes of Manchester Cars and Uber, and now have developed software where you can place a taxi order online, through an app as well as on the phone, to compete with Uber and Manchester Cars who also have that service.
I used Street Cars today following an issues with trains being stopped due to engineering works at Manchester Victoria, so Northern arranged to put a free taxi on from Mills Hill to Salford Crescent stations.
The taxi driver was very professional and polite, he helped make sure everything was secure and up to health and safety standards, and even made sure he'd got the right destination and I was okay when I got off, but on-journey he didn't make any small talk etc. He was a few minutes late, but it wasn't too much, honestly I was a few minutes late too having to get a taxi to the station, so that wasn't a big deal for me.
The journey should have taken 24 minutes according to Google Maps, over 3 routes varying from 7.7 miles to 12.5, but my driver really seemed to take a considerably longer route, and I would guess he took considerably longer, as it actually taken 32 minutes in no large traffic, I wasn't familiar with the way myself, but he passed even The Etihad Stadium and took a longer way to get to it, which frustrated me as he was obviously trying to get a larger fare knowing the rail firm were paying for it, and not me.
The driver did seem nice, professional and that he knew what he was doing, which shown he was trying to extend the journey on purpose to try and get extra cash, and delay me. In a black cab, the journey should have cost £26.70, having never made the journey before I can't comment on the price, but that still seems rather expensive to me considering the traffic, and that it wasn't such a substantial distance when considering it is only 7-8 miles.
I would have liked to give Street Stars 4 stars, but I feel due to issues with pricing and the route taken I can't, and give rather a generous 3, I did feel 2 would have been fairer but I feel due to how the driver seemed before setting off and on arrival, he seemed kind and very professional just to warrant a three. He also shown good knowledge of the route taken, even in areas such as Chadderton and Salford, which are still in Manchester but not the "main locations" of Manchester.
UPDATE: After some consideration, due to the route taken and other aspects, I feel that 3 stars was perhaps a little too generous, and although I'd have loved to give a 2.5, I was unable to therefore 2 is much fairer in my opinion