I love shopping in this store, I always receive the most amazing customer service. The ladies there…read moreare super knowledgeable & very welcoming. I recommend this store to anyone looking to find a nice bra or some comfy pajamas!

I do not think that I have ever encountered a level of customer service this horrid before…read more Sunday, December 6, 2015 @ 5:35 I took my 12 year old daughter to the Hanes Outlet store in Byron, GA. When we left there she was in tears. We walked in and asked to speak to someone about a fitting. This was the first time we went shopping for a 'real bra' and not just a training bra or a sports bra. I wish I had just went to any random store and picked out something using my own measurements for her. The employee that measured her was incredibly rude and flippant from the very start. She walked up and said, "Well she is probably too small to even buy something here!" I should have told her then that I wasn't interested, but I was (quite frankly) stunned.... She measured my daughter and then said, "well, maybe we have something in clearance, but this is just tiny, never been asked about this before" - "haha, I don't even know if our company makes something this small!" When I noticed that my kid had tears in her eyes because of the condescending, mocking tone of the sales associate I told her that I didn't care to look at anything that she thought she "might could find" - that I would spend my money elsewhere. We ended up purchasing her something off the rack at another store that fits perfectly. I called other retailers and looked up her measurements and a 34 band size with her cup size is by no means "weird" like my daughter made to feel by your employee. I will never spend another dollar in that store. I will encourage other friends to avoid it. I took my young daughter for her first bra fitting and one of your employees laughed at her. That is not acceptable. Women these days face enough criticism and so many women feel that they can not measure up. There is no excuse that a young girl should remember her first time actual bra shopping as an experience that made her cry because of an insensitive employee that did a fitting.

If you value your time, avoid the Academy Sports in Warner Robins. My wife ordered a swing set…read moreonline for curbside pickup and received a confirmation email on Wednesday, July 8th, stating it was ready. What followed was a masterclass in retail incompetence and empty corporate promises. I arrived on Friday afternoon, July 10th, parked in the designated spot, and checked in. Ten minutes later, an associate walked out to tell me that while the item was in stock, it was on a high shelf. They couldn't use the forklift at that time and asked me to drive all the way back on Monday. Because Academy's system enforces a pickup deadline that just happened to land on that Monday, my wife had to call the store just to ask for an extension to Wednesday--all because they couldn't fulfill an item they claimed was ready. Monday morning, I received a call assuring me the order was finally down and ready. I told them I would arrive late afternoon. When I got there, a different associate came out with a mind-boggling excuse: the swing set had been brought down that morning, but someone put it right back up on the high shelf during the day. I was told only the manager could operate the forklift to get it down, so I was forced to wait in my truck. Another 30 minutes passed. The associate came out to serve another customer and apologized again. At this point, my time had been severely wasted. I told him that this level of runaround deserved a discount commensurate with my hourly work rate. He told me I would have to speak to the manager. I replied, "Okay, get her out here. My order was for curbside service, so I expect curbside service." It took nearly an hour in total for two associates to finally emerge and load the box into my truck. The manager, Deni, appeared a few minutes later. To her credit, she was doing her best to accommodate me during our conversation. She was extremely apologetic, thanked me for not losing my cool, and said she totally understood my frustration when I told her I wouldn't bring my business there anymore. When I repeated my request for a discount on this order, she explained that her boss would need to approve it. She wrote a post in the manager group chat, added my name, phone number, and discount request, and promised her boss would see it. Since she was off on Tuesday, she explicitly promised to follow up with me when she returned on Wednesday. It is now Thursday, and I have heard absolutely nothing from Deni or her boss. They got their money, so clearly they couldn't care less about the abysmal service they provided. I guess the sale was final, and so is my patronage of this establishment. If you are buying large items, look elsewhere--the Warner Robins Academy Sports has zero internal communication and zero respect for their customers' time. Never again.

I went in a week before Christmas and was browsing. I was amazed to find a pair of Dunks sneakers…read morethat my granddaughter had been wanting but I couldn't find. I was so excited.

I love TJMax . They always have really good deals on name brand stuff! They usually have lots to…read morechoose from! Large pet section with lots of toys and treats !

Compared to 3 years ago this location has improved tremendously so recognition needs to go to the…read morecurrent store manager and whoever does the merchandising. Better items for sale and the entire store is more orderly!

I visited the store today to find items for my son's dorm move in. The selection was okay but the…read morecustomer service left a lot to be desired with the exception of Mark! When I realized I couldn't take the cart with the rug I purchased to my car, he offered to carry it out and load the car for me. He greeted me warmly and made small conversation as we walked to the car. I didn't get a greeting when I approached nor left the cashier smh. Hopefully Mark will rub off on the lady at register 3 Thanks Mark!

I'll be honest, this Ross left me more deflated than delighted. I popped in just to make a return…read moreand ended up waiting nearly 15 minutes in a very long line before reaching the register. While waiting, I couldn't help but notice how unorganized and gloomy the store felt. Clothes and items seemed scattered, and the overall vibe was a bit depressing, definitely not the treasure-hunt shopping experience Ross is known for. I've shopped at plenty of Ross locations, and many of them manage to be clean, inviting, and at least somewhat organized despite the constant foot traffic. Unfortunately, this Warner Robins spot didn't live up to that standard. I didn't even feel inspired to browse after my return, which says a lot for someone who usually enjoys a deal-finding mission. Here's hoping management steps it up, because the potential is there,it just needs a serious reset.