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    Starr Property Management

    1.6 (178 reviews)
    Open 8:30 am - 4:30 pm

    Services - Starr Property Management

    Property management

    Listing agent

    Starr Property Management Photos

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    False advertising

    If you contact or call them, say their policy is you have to be pre-approved BEFORE you can view a property (even the ones in sketchy areas that might have roaches.) I've seen their reviews for properties in areas that I'm interested in and they all say "roaches." You need to pay $40 for your application to be looked at, but their website and Zillow it says you must view BEFORE applying and online there is an option to submit an application as well (without a fee). I don't know if I would trust this company to rent a home from them. I don't know if they would handle any maintenance issues properly. Lady on the phone "I'm emailing my boss right now because we get so many calls like this and it's just not right." My thing is, shouldn't you guys follow the procedure that is ADVERTISED on all your platforms until it gets resolved/changed??

    Dry rot we lived with for 4 years
    Misty T.

    One star because it wasn't ALL bad or we wouldn't have rented our house as long as we did. Good stuff first. Our rent was below market. They could have charged us MUCH more for the home we rented. It was convenient to be able to pay rent through their online system. Our property manager, Cynthia, was a pleasure to work with until the end of our tenancy. they were flexible when we wanted to add another pet. Other than that, I can't tell you much of anything nice. I cannot wrap my head around their process for making repairs. When we had an issue, we learned early on to prepare for zero communication. When we moved into the home we rented they notified us only days before we were set to start moving in that apparently there had been a water damage issue that would have to be worked on after we moved in. We didn't have a problem with that. What we did have a problem with was that Starr Property Management continuously did not inform us when repair people would just show up at the house. The repair people were always just as surprised as us when they would show up and we didn't know they were coming. One time rain started coming in through the ceiling in the front room. Someone came out and fixed the hole in the roof from the outside but no one ever came back to repair the hole inside the house so we just lived there with a hole in our ceiling for years. Same thing happened with the wall where the water damage was when we first moved into the home. Someone came and repaired the walls from the inside but never repaired the outside. So the outside of the house where that water damage occurred had horrible dry rot with actual mushrooms growing out of it for years! one of the worst experiences was when a huge portion of our fence blew over during a storm a few years ago. I believe it took them 4-5 months to fix it. They decided to take their time disputing whose responsibility the repair was with our neighbor. They knew we had dogs and let us live that way for MONTHS. I must have called and emailed them DOZENS of times.Until one day, unannounced, someone finally randomly showed up to fix it. The final repair fiasco was the hot tub heater needing fixed. I don't even know how long it took them to finally get moving on that but I want to say it was something like a year and a half to FINALLY take care of it after me contacting them repeatedly. This year we were finally in a position to buy a home. Our lease was going to be expiring June 1st, so in April I reached out to Cynthia and asked her if she would be willing to ask the owner if they would be interested in selling the house we were renting to us. She said she would reach out to him. I didn't hear anything for a few weeks so I asked her to try again. After almost a month, she never did tell me yes or no, so I let her know we were sad but we had to move on and buy another home. I put in our 30 days notice, did everything that needed to be done on my end and it was like pulling teeth to get them to do their jobs. I understand that circumstances are a bit weird right not due to the virus, but Starr Property Management REALLY has taken advantage of this situation. They really tried to get out of doing pre-move out and final inspections when we moved out. Thank GOD I was persistent and insisted they do their JOB or they really would have further insulted us by screwing us out of our security deposit, which was $2,100. Upon our final inspection, it literally was written "home is 97% ready to be rented" and that it was in "better condition than received".... and they had the NERVE to charge us $625 for 5 sets of already 7-10 year old blinds when we moved in and 2 screens that were damaged. If the home was received back to them in better condition than WE received it... how on earth do they take 29% of our deposit? Because they charge $95 per set of blinds. Go down to Lowe's and take a walk down the blinds and window coverings aisle. Find me one pair of $95 plastic or wood blinds. I did it, they don't exist. Plastic or wood blinds in those sizes are $15-$40 each. Yep. It's true. I agreed to the charges regarding the screens, they got me there. And I disputed the charges regarding the blinds and got my money back on most of them in the end, even though I truly believe they shouldn't have charged us for ANY. It is what it is now. But the icing on the cake is that we asked to purchase that home in April. Cynthia said she never heard back from the owner. I now believe she never asked at all. Because guess what house went up for sale yesterday 6 1/2 weeks after we moved out.... the owner IS selling the house after all. I believe she never asked him at all. How lazy are you? What a slap in the face. For nothing! We were excellent tenants. NEVER ONCE LATE IN FOUR YEARS. Yes, I got pushy from time to time about repairs.. but only when THEY were dragging their feet.

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    6 years ago

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    5 years ago

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    6 years ago

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    2 years ago

    As property owner never use this management company very misleading untruthful and does not follow the guidelines.

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    8 years ago

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    6 years ago

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    8 years ago

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    Ask the Community - Starr Property Management

    Hello. I'm trying to find an apt. in the Stockton/Manteca area. I'm 55+ senior recently widowed. My income that just falls short of 3x for the lower priced rentals. Only family in area but unable to view. Can this be worked around?

    Good morning I'm looking for apartment in Stockton I am 59 years old I have section 8 I'm looking for a one bedroom downstairs I walk with a cane and I have electric wheelchair I need a knee replacement on my left knee and I have heart problems I'm… Read more

    Does anyone know any apartments in stockton that will rent to people with bad credit?

    Hello: Please review our listings on our web site at www.starrpm.com. We will try to assist you. Thank you.

    View All 3 Questions

    Review Highlights - Starr Property Management

    Diane and her team were wonderful in helping my husband and I relocate quickly.

    Mentioned in 9 reviews

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    Munish Ghai - Munish Ghai (Mike)

    Munish Ghai

    (41 reviews)

    Working with Munish Ji on buying a home in Lathrop has been a wonderful experience. He truly acted…read moreas a one stop shop in finding a home and getting it financed, getting landscaping work done, buying and installing appliances and then finding a tenant and getting it rented out promptly. He is always super prompt with responses to questions and concerns. Best Realtor that we have ever worked with.

    I can honestly say working with Munish and his team has been one of the best professional…read moreexperiences of my life. A friend recommended him after having bought multiple investment properties through him, and from my very first meeting, I immediately understood why. Munish welcomed me with such warmth and humility that I felt at ease right away. He patiently explained the ins and outs of the rental market in Manteca and Lathrop, answering every question with clarity. When we toured properties, he and his son pointed out details I never would have noticed, breaking down why certain locations would be smart long-term investments. Just having that depth of knowledge at my side gave me complete confidence that I was making the right decision. But what truly sets Munish apart is his humility. For all his success, he treats everyone with genuine respect and dignity. He never once made me feel like just another client -- he made me feel like a valued partner. And then he backed that humility with real results. He stayed in constant touch with updates (often with quick voice notes, which I now love using myself!), got his team to deliver beautiful work on the backyard and fence, and most impressively, had renters lined up a month before my first mortgage payment was even due. That's going above and beyond in every sense. Working with Munish wasn't just a transaction -- it was a lesson in what professionalism combined with humility really looks like. I walked away knowing I had made the absolute best choice.

    Common Interest Management Services - Your Common Interest team at our 2022 Company Picnic!

    Common Interest Management Services

    (29 reviews)

    I would like to take a moment to acknowledge the outstanding support and professionalism…read moreconsistently shown by Zara Beto such an added value to the company in our eyes. Every interaction I've had with her has been positive and productive. She is always pleasant, attentive, and a true listener. Zara stands out because she not only listens to our concerns but follows through promptly and thoroughly. Whether we are sharing general feedback or notifying the HOA about large events taking place at our home, she ensures that the information is received, addressed, and handled appropriately. Her level of communication and reliability gives us peace of mind knowing that our voice is being heard and respected. We truly appreciate her commitment to quality service and the respectful, thoughtful way she represents the HOA. Thank you, Zara,

    I wish to highly commend Pam Gile for customer service I received this morning. She listened to my…read moreconcerns and personally directed me to the correct website portal and took the time to walk me through the process of registering our Household for 2025. She was a delight to talk to and went the extra mile to make sure our questions were answered. Additionally she discovered a late fee which had been incorrectly applied to our account in March of last year. She initiated an email to the accounting department to reverse the one time late fee. Thank you Pam and thank you Common Interest in hiring such an outstanding employee! (She should be your primary trainer for all other employees due to her outstanding gift in customer relations. Sincerely, Dr. KL Nelson

    Starr Property Management - propertymgmt - Updated May 2026

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