SUM Property Management has been great so far! Stacy and the team really help take care of…read moreeverything. I was a little worried at first about spending money on property management, but after how easy and smooth everything went, and how helpful and friendly the team is, I'm glad I found SUM Property Management and will definitely be using them for a good long while. Like mentioned above, they pretty much handle everything from collecting rent payments, coordinating repairs, and handling some utilities. Shout out specifically to Stacy for answering all my questions from the start, making my life easier, and being available via email and text. She's super patient and makes sure any issues or problems are dealt, chasing down answers when she's not sure about something. Truly appreciate the service she and the team provides. I highly recommend SUM Property Management if you're looking for someone to help you manage your rental property. They're especially good for first timers!

We transferred from another property management firm that we were very unhappy with the services…read moreand the extra charges. It has been wonderful working with Stacy at SUM property management! She is very responsive, professional, and extremely helpful! I highly recommend SUM property management.

Andrea is a true professional and I would highly recommend her in all aspects of property…read moremanagement.

Amazing service. Very friendly, professional, and knowledgeable in her field. She's reasonable,…read moreresponds, quickly and is very efficient!!

I applied for a property and I was a little sketched out from the Yelp ratings to start the…read moreprocess. I've actually had a good experience. Debbie went out of her way for me and was very kind and respectful. I wouldn't let the star rating prejudice your view. We only are hearing of the bad experiences.

Scammers. I would avoid them if possible. They tried to say my dog destroyed the property mind you…read moreI do not have any pets!

Was looking for a house, found one with them, messaged them, and they let me move in really fast…read more It was three days before the first, and they rushed the process to help accommodate me. Everyone is really nice, and if I say I have a problem they fix it as quickly as possible. Great people! I would recommend calling them if you need a place to move to.

Majestic Property Management has done a great job on manage of my property for the last 15 years…read more Thank you Richard who has been on top of handle the situations and professionally.

I had an awesome experience with Rosahura. She answered all my questions and was very knowledgable.read more

I had used Liberty for a few years and was decently happy with them, but never fully satisfied to…read morebe honest. After hiring a new Property Manager and getting the service I was absolutely lacking from this firm, I've decided to share a review of my experience. Bottom line? If you are a small property owner (eg: not an HOA) I do not recommend you hire Liberty. They seem to have found a niche with HOAs and better stay in that lane, because they do not have the capacity to care about each individual home properly to allow you to be 100% hands off. As a landlord, they did not do the best job at maintaining my property. There was constant turn over and repair requests for the same issue over and over again. For example, they did multiple services regarding the sliding and wall of the garage. Bandaid fixes that never fully resolved anything. I eventually got the entire wall fixed. This gave a horrible tenant experience and always had me on my toes and worried about the next request. I don't know about you, but I'd rather pay to fix something right the first time than to constantly go back and do small fixes that don't really solve anything. Additionally, I felt that it was unfair of them to charge a 10% vendor coordinator fee for maintenance done by their vendors. Their fees are otherwise standard, but their 10% is where they really made me feel taken advantage of. I interviewed multiple PM companies where none of them had a maintenance charge, esp for their in house vendors that they use constantly. One of the perks of going with a property management company is that they have an established team and deck of vendors to use, that's supposed to help you save money and time not get upcharged as if it's a luxury service. Every quote from their vendors were 10x more expensive than any other vendor I've dealt with personally. I had to replace a roof, asked their vendor for a quote and it was over $20k. I did 3 quotes by myself, every single one was under $20k. This was before their mandatory 10% too!!! I've interviewed multiple PMs since leaving this relationship. NO ONE charges a 10% coordination fee and NO ONE requires you to PAY to get out of their contract with them. Just a one month notice to quit the contract. These weird terms come across as taking advantage of your partners and forcing them to stay in a contract they do not want to. What is this odd locked in captive situation meant to solve? In case you didn't know, they have a rule where your owner contract renews annually, and if you want to terminate early, you must pay fees upfront to get out of said contract. This term feels incredibly unfair as, again, none of the other PM companies had such a rule. Just standard 30-90 day notice to terminate. Their unfair and really strict standards are likely what kept my unit a revolving door despite having a beautifully renovate unit inside. You'll see other negative reviews by landlords who had to pay to get out of their contract. I think they may be a better fit for HOAs and larger complexes because we're otherwise just numbers and units in their eyes, not people who put their money into investments. The last few months were the worst experience. My tenant had a broken water pipe and no one to call when it was an emergency, I had to step in over the weekend to help them. Rosahura is very responsive, but it feels like she's the only person who is managing all of these front line communications and that isn't fair to the quality of work deserved. Instead of taking this honest and valid feedback to fix issues, they just gaslight you and make you feel like the problem. It's so disgusting. No apology, no sorry..everything they do for you come across like they're doing you a FAVOR. My new PM does a drive by of ALL of his vacant properties everyDAY. They do NOT. I had my home broken into THREE TIMES AT LEAST. Multiple broken windows I was ofc responsible for paying. I wasn't happy with the quality of work their vendors did and there wasn't a proper check in process. Even during the exit process, I finally noticed dribbles of paint all over my staircase since before the last tenants moved in. I guess if you don't mind checking over their shoulders and micromanaging, this might be ok for you to try but I truly think there are other options to consider.

We have family who has rented through this company for years. Customer service is average but…read morecommunication and timing leaves much to be desired. They are not consistent with communication of changes and not quick with repairs, leaving the tenant to pay the price. In addition, they charge extra just to have your rent auto drawn, which saves time and money in processing and all. Their move was also not clearly communicated, which made it difficult to find when going to drop things off. Not highly recommended.

BEWARE!!! This property management company isn't just nor fair to current tenants paying rent…read more Customer service is not there. Fair housing is out the window and the company should be violated. The attitudes of the ladies in the office when you call or come in is very nonchalant and they don't want to help you at all. They would rather be talking about their BBL's and upcoming surgeries. I have been living with black mold in both my bathrooms causing my vanity to sink, (causing my child to be hospitalized), toilet has been broken since I moved in, every electrical outlet has no cover and at least 1 plug doesn't work. Several maintenance requests have been in but no response. Put in a call to the owner of the company with no answer or call back. I have been in property management for the past 15 years and I have never seen anything like this! This company needs a higher service of standards in all areas of customer service, maintenance and office engagements. Start with striving for excellence.

Lucretia Owens is the best and is a sweet person. . Cecila Trejo Is the best as well and get the…read morejob done. the application clerk is so nice and respectful. When I call maintence they always send someone out to get the job done so thank you so much property management experts !

The worst property Management They cant even resolve a…read moresimple issue of fence replacement , its more than 1 year of incontinence of collapse fence and still not replaced

Haven't gotten approved yet but I have recently applied for a property. I completed in my…read morepre-application screening and received a call the next day. I was able to see the property that same day. The staff was very nice and seemed like the process was easy. Hopefully the approval process doesn't take long. No bad vibes from this place for me.

Melanie was the only person here who wasn't rude, she no longer works there. I understand companies…read morehave policies, but they don't give you any room to work something out. Cathy even hung up on me mid call. We pay rent early, never miss payments, we keep the property clean. But they won't consider you for another rental even if you've already been giving them your money. They don't care about the people they rent to at this place.

A previous bogus review was posted by my daughter who has a lot of issues and said things that were…read morenot true. I requested that the review be deleted. I have had nothing but good experiences with the owner Norbert Huston. He helps me find a house and was able to get it rented to us even though our credit was really bad he went the extra mile. He always conducted himself very professionally and treated us with respect and kindness. We do appreciate you and what you did for us. I'm sorry about my daughters for that I asked you to forgive me

I have had a very horrible experience with this company. i have rented a home for almost nine years…read morefrom this management company. Several repairs of extreme importance were ignored or not repaired timely. Communication with the owner of the company was bad at best. Emails went unanswered and they did not follow their own lease guidelines as to their responsibility to the tenant. Basic maintenance was not done on several occasions. Leaky faucets, siding in disrepair, fences falling down or broken, sewer lines backing up into our toilets and bathtubs for months, leaking roof for over a year that leaks every time it rains. Most recently the owner of this company refused to provide a copy of a cd of pictures I was supposed to get upon move in as to the condition of the property. Ordinarily I wouldn't write a review and I would just be glad to be done with this company but my hope is that by writing this review the company will try to improve their business practice with other clients and tenants in the future. I ended up contacting fair housing because the roof leaked in the garage for over a year. promises to come and assess the home to see the condition of the premises in January was never followed through with or scheduled. I hope that the next person who rents this particular home gets it with some much needed improvements done. I would suggest keeping screen shots and texts and emails as I have done. I hope that repairs are being made and flooring is being replaced prior to renting the home out again. Also I hope the roof is finally fixed! keep in mind you may be a tenant but you have rights as well! protect yourself.

I had a great experience working with PropertySourced. Paul and his team have been an asset during…read moremy search for my property home. They have experience with investor properties as well. It was a great experience because of their hard work, patience, and advice. I used the company to find the property deal as well as using them as property management . They are very knowledgeable . So far nothing but great things to say.

I have worked with PropertySourced for many years and they are the BEST Property Management company…read morehands down! I recommend them to everyone I know. They do their very best to protect their clients (owners investments) they schedule very thorough walk throughs, their application process is as if you are applying to purchase a home (paystubs, bank statements, employment verification, credit scores, etc) They go through many steps and take their time trying to pick the best candidate for the home. I have worked with other property management companies and have been disappointed but PropertySourced NEVER disappoints. If you are looking to rent your home out or looking to find a home to rent reach out to them. Call Paul and he and his team will help you out.